All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for such a wonderful review! We are happy to hear such great things about our team and will be sure to share it with him! We hope to see you again soon!
We found 2 mice in the hallway and the shower heads were somewhat disappointing. Could hardly rinse soap off your body in room 758. Otherwise, a beautiful hotel with great breakfast, connected to the casino and restaurants and a largw parking lot with a dystopian robot checking license plates.
Lee
Stayed 1 night in May 2024
Response from Allissa on May 22, 2024
We are very sorry to hear about those issues during your stay! I will pass these items along to the proper teams to get them handled. We hope you'll stay with us again.
8/10 Good
Jess
Traveled with family and small children
May 12, 2024
Liked: Staff & service, amenities
Good breakfast options
Jess
Stayed 1 night in May 2024
Response from Allissa on May 22, 2024
Thank you for your positive feedback! We hope you'll stay with us again!
10/10 Excellent
Carla
Traveled with family
May 11, 2024
The view of the river was great. The whole facility was very clean. We were very comfortable in the room, great beds and fluffy pillows.
Carla
Stayed 1 night in May 2024
Response from Allissa on May 22, 2024
We are so glad you had a great stay with us! We hope you'll stay with us again!
Thank you for taking the time to share such valuable feedback from your visit with us. I am very sorry that we have let you down in so many different ways. We will be sure that we work with our team to do better for our guests in the future! I appreciate you sharing such valuable feedback and we hope you would give us another try!
Only places to eat were in the casino with limited options but it was a nice place to stay and I would stay there again when I travel that way!
Trina
Stayed 1 night in Mar 2024
Response from Bill on Mar 29, 2024
Thank you for sharing such great feedback from your visit with us! I am very happy that overall, you enjoyed your stay and would choose to stay with us again! We look forward to it!
10/10 Excellent
Brian Joseph
Mar 21, 2024
Brian Joseph
Stayed 5 nights in Mar 2024
Response from Cynthia on Apr 16, 2024
Thank you for such a positive review, and we look forward to seeing you again next time!
Thank you for sharing your review with us! We sorry for the difficulties with the parking but hope you would choose to stay with us again in the future!
2/10 Terrible
doug
Mar 15, 2024
Arrived to check in only to be told they didn’t have a room for me because the hotel was “overbooked”. Keep in mind I had made a reservation weeks ago and had a card on file to “guarantee “ the room. There are many other options in the area I strongly recommend trying any of them before wasting your time with this business .
doug
Stayed 1 night in Mar 2024
Response from Management on Mar 20, 2024
Thank you for taking the time to share your experience with us. I am very sorry that we have let you down. We will review this with our front office team to figure out what went wrong and try to avoid it for all of our future guests. Thank you for sharing your review with us and giving us the opportunity to improve!
10/10 Excellent
Judy
Mar 13, 2024
Judy
Stayed 2 nights in Mar 2024
Response from Cynthia on Apr 4, 2024
Thank you for such a positive review, and we look forward to seeing you again next time!
Professional staff, cleanliness of the room and public areas. Quiet and comfortable bed
Frederick
Stayed 2 nights in Mar 2024
Response from Bill on Mar 13, 2024
Thank you for sharing such wonderful feedback from your visit with us! We love hearing when we have done such a great job, especially regarding cleanliness and friendly service! We will be sure to let our team know what a great job they have done! Thank you for staying and we hope to see you again soon!
8/10 Good
Sam
Traveled with family and small children
Mar 10, 2024
Liked: Cleanliness, staff & service, amenities
Limited parking with casino traffic
Sam
Stayed 1 night in Mar 2024
Response from Bill on Mar 13, 2024
Thank you for sharing such great feedback! I am sorry for the limited parking but am happy that overall you still enjoyed your visit! We hope to see you again soon!
A bit outdated in some areas like the pool but overall it’s very good.
Ross
Stayed 2 nights in Jan 2024
Response from Bill on Feb 20, 2024
Thank you for sharing such a great review! We appreciate that overall, you enjoyed your time here with us! We will be sure to pass your pool feedback along to the proper people as well! Thank you for staying and we hope to see you again soon!
Check in literally took three minutes at most. It was fast, easy, and the staff is very friendly.
Kelsey
Stayed 1 night in Feb 2024
Response from Bill on Feb 20, 2024
Thank you for sharing such a wonderful review with us! We love hearing when our team has done such a great job and will be sure to share that with them! Thank you for staying and we hope to see you again soon!
10/10 Excellent
Matthew
Feb 14, 2024
Matthew
Stayed 1 night in Feb 2024
Response from Cynthia on Feb 17, 2024
hank you for taking the time to leave such a wonderful review of your stay at our hotel. We are thrilled to see that you had an enjoyable experience and we hope to have you back soon!
close to the interstate, easy access, and connected to a nice venue
Matt
Stayed 1 night in Jan 2024
Response from Bill on Jan 30, 2024
Thank you for sharing such a wonderful review! We are happy that you found us to be in the perfect location! We appreciate your business and hope to see you again soon!
8/10 Good
Matthew
Business traveler
Jan 26, 2024
Liked: Staff & service, room comfort
Matthew
Stayed 4 nights in Jan 2024
Response from Bill on Jan 30, 2024
Thank you for such a good rating! We are happy that you were satisfied with your stay and hope to see you again soon!
Hotel was actually even better than I had expected. I’d definitely stay there again
Trinton
Stayed 3 nights in Jan 2024
Response from Bill on Jan 30, 2024
Thank you for sharing such a wonderful review of your visit with us! It is great to know that you enjoyed your stay and will choose to return to us! We look forward to it!
Wonderful hotel! Ive stayed there many times. Always clean, comfortable, & nicely decorated at Christmas! Rooms are spacious, comfortable beds, big screen TV, clean & modern bathroom, very nice! Staff were great, helpful, friendly. Breakfast was very good, many choices for hot or cold breakfast!
Rose
Stayed 1 night in Jan 2024
Response from Cynthia on Jan 17, 2024
Thanks so much for taking the time to leave such a wonderful positive review, we really appreciate the positive feedback! Happy to hear you enjoyed yourself and we hope to see you again soon!