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"Nice staff"

"Hotel is clean, staffs are very polite and fast. Walking distance to Matsumoto Castle and other food places. The price is quite reasonable. "

"A nice hotel with friendly staff"

"There are two Englishlanguage channels on TV, CNN-J and NHK ( dubbed). But there is no instruction how to select English. As default, CNN is in dubbed Japanese."

"A really comfortable room. The amenities offered by the hotel were excellent. The location of the hotel was great, near the station, shops and restaurants."

"Very clean, convenient-easy access to Matsumoto JR station, facilities are very good. Laundry, microwaves are provided at the hotel for public use. "

"The queen rooms were more spacious. One could easily lay out 2 mid size bags."

"Our stay at Toyoko Inn was beyond amazing. The staff was just outstanding, polite, and very helpful. The breakfast is delicious and so convenient. If you are alone or as a couple then definitely worth it to stay here if you are trying not to spend a lot of money on hotel accommodations. It is perfect for people who plan to spend the days out and about and come back to sleep. It is also very close to the main train station. Thank you to all the amazing staff! "

"I was pleasantly surprised by this hotel! Affordable and connected to the Nagano train station. There is a nice shopping area nearby as well for gifts for family and food for yourself in your room. Highly recommend this hotel!"