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"We really liked this location in the “sumo” neighbourhood. Close to train stations and easy access to tourist attractions. Lots of restaurants close by. The customer service could improve, we stayed for 6 nights and our room was serviced once. Also, only way you’re getting an early check-in or late checkout is by paying ¥2000 per hour. So check-in and checkout time are really busy.. The hotel is nice. There is a common area on the second floor as well as a Lawson’s. Opt for a twin corner room if you can, the rooms we clean, comfortable, and modern, we would stay here again."

"Location amazing short walk to the train station where you can travel to anywhere. Hotel was spotless and the room was very spacious. Staff were all outstanding from the sky view bar to the breakfast buffet and the concierge absolutely everyone was amazing. To sum it up definitely coming back to this hotel without doubt. First time visitor to Japan and this hotel made the whole experience so good warm and welcoming. The Glass buffet chefs in the morning my favourites so happy and always a good morning wave brilliant. "

"Extremely clean room, as pictured, check in and out was efficient and so convenient with direct access to terminal 3 which made our early morning flight out super easy."

"Everything was wonderful and it is in the thick of everything but still tucked away where the homeless is not in front of it. Room Size was great."

"Spacious room with great location. Easy access to subways, eating places and Sensoji Temple."

"We had a great experience here as a family. The location near Namba Station and Dotonbori made exploring Osaka so easy, and the room was clean and comfortable. Staff were friendly and helpful throughout our stay. Excellent value — we’d gladly stay here again!"

"Clean room. Very centric to train stations without the noise. The Dryers in the laundry do not work well. "

"The room was spacious and clean. The amenities at the hotel were fantastic. The property is walking distance to the subway."

"amazing and staff are the best "