Comfortable room with some housekeeping issues
Posted Aug 22, 2016
The room is a solid 4+ star, but not 5 star. Massive very attractive hotel inside and out, but parking access, which is uncovered, is a far distance from the hotel entrance and parking is extra cost. The swimming pool/sa choices are first rate. There are also a couple tennis courts and volley ball court.
Each time I entered my room, there was a foul indescribable odor that wasn't bad enough to complain about because I didn't notice it after a few minutes and I didn't want t have to change rooms. Very comfortable bed and pillows. WiFi wasn't readily available or selectable without first calling a phone number, which I did not try, but probably should have. Phone didn't work until I found it wasn't plugged into the wall. Only wall switch that turns on lights is entrance door light, so you have to search out lamps to individually turn on/off. TV Guide on TV remote does not function, so you have to use the main menu TV Guide to select a channel. You then cannot select channel up/down or enter a channel number without returning to the main menu TV Guide to select another channel. Coffee maker still had a used coffee bag in it. I only use cream in my coffee, so each time I wanted a cup, I had to open a package of many items and condiments just to get a creamer packet, then dispose of the rest - What a waste!