I'm sorry to hear about your experience at our hotel. We sincerely apologize for the inconvenience caused by the internet outage during your stay. The disruption was due to external factors beyond our control, and while we worked diligently to resolve it, we understand the frustration it caused.Regarding the room changes, we aimed to ensure your comfort and satisfaction during your stay. We're sorry that you had to relocate multiple times and that you encountered issues with the hot water in each room. Your feedback is invaluable, and we will address these issues promptly to prevent recurrence.Additionally, we appreciate you bringing the slippery floor conditions to our attention. We'll take immediate action to enhance safety measures, especially during inclement weather.While not all our rooms are equipped with safes, we take the security of our guests' belongings seriously and offer alternative solutions upon request.We genuinely value your feedback as it helps us improve our services. Please accept our apologies once again, and we hope to have the opportunity to restore your trust during your next visit. If there's anything further we can do to assist you, please don't hesitate to reach out.

Thank you for choosing us during your trip! We are pleased to know that you enjoyed our facilities and had a pleasant stay. We greatly value this comment. We look forward to seeing you again! Greetings and have a good day.

Thank you for choosing us during your trip! We are pleased to know that you enjoyed our facilities and had a pleasant stay. We are really sorry for that you did not like. We greatly value his comment. We look forward to seeing you again! Greetings and have a good day.

Thank you for choosing us during your trip! We are pleased to know that you enjoyed our facilities and had a pleasant stay. We greatly value this comment. We look forward to seeing you again! Greetings and have a good day.

Thank you for choosing us during your trip! We are pleased to know that you enjoyed our facilities and had a pleasant stay. We are really sorry for that you did not like. We greatly value this comment. We look forward to seeing you again! Greetings and have a good day.

Thank you for choosing us during your trip! We are pleased to know that you enjoyed our facilities and had a pleasant stay. We greatly value this comment. We look forward to seeing you again! Greetings and have a good day.

Thank you for choosing us during your trip! We are pleased to know that you enjoyed our facilities and had a pleasant stay. We greatly value this comment. We look forward to seeing you again! Greetings and have a good day.

¡Gracias por elegirnos durante su viaje! Nos complace saber que disfrutó de nuestras instalaciones y tuvo una estadía placentera. Valoramos mucho su comentario. ¡Lo esperamos nuevamente! Saludos y que tenga un buen día.

¡Gracias por elegirnos durante su viaje! Nos complace saber que disfrutó de nuestras instalaciones y tuvo una estadía placentera. Valoramos mucho su comentario. ¡Lo esperamos nuevamente! Saludos y que tenga un buen día.

thank you so much. For us its a pleasure to provide the best service

Deat MargaretThank you very much for visintig us and for your review. We are glad your've had a good experience with us. We hope count to you between our guests in another opportunity.Regards

Dear PaulThank you for visiting usKind regards

Muchas Gracias por su calificacion

thankyou for visit Costa Rica Hotel, We are waiting for you on a next trip

We are happy to know that you had a good experience.

Thank you for visiting us.We hope to counte to you between our guests in another opportunityKind regards!

Dear MaxThank you for visiting usWe would like to know more about your score. The reviews helping us to improve our service.Kind regards

THANK YOU FOR VSITING USKind regards

Dear WalterThank you very much for visiting us and for sharing your experience in our hotel.We've had glad to having you as our guest and we hope you visit us again.Sincerely

Thanks Aamanda for your review

We are sorry for that disappointment with breakfast. We take into account the suggestion to improve our services

Thank you very much for visiting us and shared your experience We take all the complaint to improve our service. We hope to count with you in another opportunity.

¡Muchas gracias por elegirnos, Cynthia!

Agradecemos su visita y su puntación Esperamos contarlos entre nuestros huéspedes en otra oportunidad.

Thank you very much for visiting us and for shared your experience. We hope to count to you between our guests in another opportunity Kind Regards

Thank you very much for visiting us and for your score Kind regards

Thank you so much for your comment. We hope to see you back in the hotel again. Best reagards.

Thank you for your qualification. Best regards.

Thank you very much for visiting us and for your review. We take seriously your comments to improve our service Kind regards

Dear Andrea Thank you very much for visiting us and for shared your experience. We hope to count to you between our guests in another opportunity

Thank you very much for your score. Kind regards

Thank you very much for your reviews. We hope to count to you between our guests in another opportunity

Thank you very much for visiting us and for your reviews. Our apologies about the noise moments. Every comments are very welcome to improve the service We hope to count to you between our guests in another opportunity

Thank you very much for visiting us and for your reviews. We hope to count to you between our guests in another opportunity.

Thank you very much for your visit and your comment about our hotel.

Thnak you for staying with us. We hope to see you soon again.

Thank you

Dear We already answered this review. Kindly