The hotel, staff, pool and veranda were lovely, but our 'condo' was not only a huge disappointment, it was an unacceptable place to stay. The carpeting was old with ripples in it and the outer perimeter of it either had mold or dirt; the main room had 3 layers of either carpet or large throw rugs and were a tripping hazard. The furniture was small - no couch or love seat - just small wicker chairs that were not in good shape. A rickety sofa table was placed right next to the door of the main bedroom and was easy to bump into. The mattresses and pillows should have been thrown out 10 years ago and the sheets were damp all week. The light switches did not work, the lamps were unstable (including one that was damaged and weighed over 50 pounds), the lamp shades were filthy. The metal bed frame stuck out and 2 of us were cut on it.
Also, the bathrooms were unsafe, especially for seniors - each having a tub with a hand-held shower but NO grab bar to hurdle over the tub. All 3 of us were over 70 and this was a huge safety issue for us. The bathroom paint was peeling, the plaster was crumbling, and the sink cabinet in the smaller bedroom was jagged and falling apart - again very unsafe. The sinks in the bathrooms and the kitchen were down to the metal and looked horrible. Every piece of furniture had some type of round plastic container under it, and if anything was moved, the dirt and debris was visible. The kitchen was very tiny and had NO oven, NO stove, NO dishwasher, a hotplate, and a tiny frig which could only be opened with a spoon. I intend to find out who inspects condos in Palm Beach and report the safety issues, including multiple rugs piled on top of one another, filthy rugs, no grab bar in either bathroom, peeling paint, disintegrating plaster, and tripping hazards throughout. The owner should be ashamed to charge an outrageous price for a a run-down, dirty, out-of-date place. And, we were allowed only 1 key for 3 people, forcing us to call whoever had the key to come back and let the other person or persons in. I am so disappointed in VRBO. We will rethink using this service in the future.
Renter beware - this is not where anyone should spend a week's vacation. We all felt ripped off and disgusted. I wanted to leave 10 minutes after arriving It was that bad. I cannot give the condo even a 1 star rating - only the hotel deserves stars for its excellent staff, beautiful pool and veranda.
