Palm Beach Shores Vacations from $515

What an amazing property! Fantastic location - walkable to downtown, close to shops and restaurants as well as the inter-coast. You can even ride bikes to the beach. The staff was remarkable - they went above and beyond with all our requests. Don't hesitate to book.

Todo muy bien

I recently stayed here, and it was disgusting, to say the least. There were roaches in the sink and crawling around the room, as well as what appeared to be bed bugs in the mattress. I had to change rooms not once, but twice because of how dirty each room was. I encountered unmade beds, cigarettes left on the couch and floor, and numerous other cleanliness issues that made the rooms unacceptable. The customer service also left a lot to be desired. When I first checked in, the front desk employee was very rude and unpleasant. As I continued to report the issues with the rooms, her attitude only got worse. After the second room was also dirty, I called the front desk and respectfully requested a refund. I explained that I wasn’t blaming her personally—I simply wasn’t comfortable staying there with my children given the condition of the rooms. Despite that, she remained uncooperative, continued to have an attitude, and made several unpleasant comments. On the other hand, the manager was very professional and understanding. He immediately processed my refund and completely understood my concerns, which I truly appreciated. Unfortunately, because of the cleanliness issues and poor customer service, I would never stay here again and would not recommend it to anyone.

I have ZERO complaints about this resort! Everything was truly truly amazing! I definitely will return!

The room is lovely and the staff are very helpful. It would be wonderful if there were more essentials available for purchase in the hotel. Also,