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Overview of Springhill Suites by Marriott West Palm Beach

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Explore the area

    Popular LocationRapids Water Park3 min drive
    Popular LocationPlaymobil Fun Park9 min drive
    AirportWest Palm Beach, FL (PBI-Palm Beach Intl.)9 min drive
    Popular LocationPort of Palm Beach12 min drive

Choose dates to view prices

About this area

West Palm Beach

Popular Location

What's nearby

  • Rapids Water Park - 3 min drive
  • Northwood Village - 6 min drive
  • Playmobil Fun Park - 9 min drive
  • Port of Palm Beach - 12 min drive
  • Riviera Beach Marina - 12 min drive

Policies

4.3
Excellent
5 - Excellent
534
4 - Good
339
3 - Okay
79
2 - Poor
19
1 - Terrible
25

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children, Traveled with partner, Traveled with family
Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Cleanliness
Check in was seamless and the front desk team was friendly and quick. But upon entering the room we were met with a really strong smell, like bug spray, our door had been left unlocked, there was no toilet paper, or tissues. Later when taking a shower we learned there was no soap. And when we got into the bed there was a left over candy wrapper under the sheets. The air conditioner could also not be adjusted or tuned off and stayed on high. The grab and go breakfast was easy to get and made up of a fruit cup, granola bar, orange juice and muffin. Overall: if you’re looking for a place that’s been cleansed and sanitized prior to your arrival stay elsewhere.
Stayed 2 nights in Sep 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
Ideal location poor beds
The conceirge was very attentive and informative to the new Covid Procedures and what to expect from the hotel and the area. The location is placed 2 mins from 95 so you are 45 min from miami and 45 min from turtle beach. However the beds are horrible. A double instead of queens and the comfort level was nonexistent. For the same price you could stay at the Trump resort.
Stayed 1 night in Jul 2020

1/5 Terrible

Traveled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
Nice property and pretty quiet. I was on the side where no scenic view.
Stayed 1 night in Jul 2020

4/5 Good

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C was not working in the first room given to us but the transition was smooth in the next room. Overall, the stay went well.
Stayed 1 night in Jul 2020

4/5 Good

It was a Good stay at Springhill. Since we booked with Expedia, a third party)
Stayed 1 night in Jul 2020

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