The Upper Level - A Hotel Alternative in West Palm Beach, FL

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

4.1/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi

Parking included

Pet Friendly

Air Conditioning

Kitchen

Laundry

Explore the area

Richard and Pat Johnson Palm Beach County History Museum9 min walk

Clematis Street11 min walk

Henry Morrison Flagler Museum3 min drive

West Palm Beach, FL (PBI-Palm Beach Intl.)12 min drive

Choose dates to view prices

About this area

West Palm Beach

Located in West Palm Beach, The Upper Level - A Hotel Alternative is in the city center and by the ocean. Rosemary Square and Clematis Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Palm Beach Zoo & Conservation Society and Rapids Water Park. Traveling with kids? Consider Palm Beach Maritime Museum and South Florida Science Museum. Discover the area's wildlife on a nearby safari, or try your luck with game viewing.

Visit our West Palm Beach travel guide

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What's nearby

Richard and Pat Johnson Palm Beach County History Museum - 9 min walk
Clematis Street - 11 min walk
Northwood Village - 2 min drive
Henry Morrison Flagler Museum - 3 min drive
Rosemary Square - 7 min drive

Getting around

Brightline West Palm Beach Station - 16 min walk
Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

Palm Sugar — 12 min walk
Roxy's Pub — 13 min walk
Kabuki Sushi Thai Tapas — 14 min walk
Duffy's Sports Grill — 14 min walk
Grease Burger Bar — 15 min walk

About this property

The Upper Level - A Hotel Alternative

3-star family-friendly guesthouse near Rosemary Square

This guesthouse features coffee/tea in a common area, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a free grocery shopping service are onsite. All 10 shared rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and down comforters, and guests will also find conveniences like refrigerators and coffee makers. Private bathrooms are not ensuite.

The Upper Level - A Hotel Alternative offers 10 shared accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Full-sized refrigerators/freezers and coffee/tea makers are provided. Rooms have detached private bathrooms. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This West Palm Beach guesthouse provides complimentary wireless Internet access. 32-inch LED televisions come with premium satellite channels. Additionally, rooms include complimentary bottled water and shared/communal kitchens. Microwaves, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free RV/bus/truck parking
Free nearby parking
Extended parking

Food and drink

Coffee/tea in common area(s)

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free cribs/infant beds
Full-sized refrigerator
In-room child care (surcharge)
Laundry facilities
Microwave (on request)

Conveniences

No elevators

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Multilingual staff
Turndown service

Outdoors

Terrace

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Down comforter
Egyptian cotton sheets
Free cribs/infant beds
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Bathroom (detached)
Designer toiletries
Hair dryer (on request)
Shower

Entertainment

32-inch LED TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Free bottled water
Microwave (on request)
Minibar
Refrigerator
Shared kitchen access
Stovetop

Outdoor space

Balcony or patio

Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Safe
Shared accommodations
Turndown service

Policies

Check-in

Express check-in

Minimum check-in age - 16

Check-out

Check-out before 3 PM

Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome

Kids stay free! Children stay free when using existing bedding

Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Property is also known as

Upper Level Hotel Alternative West Palm Beach

Upper Level Hotel Alternative

Upper Level Alternative West Palm Beach

Upper Level Alternative

The Upper Level A Hotel Alternative

Upper Level Alternative West

The Upper Level A Alternative

The Upper Level - A Hotel Alternative Guesthouse

The Upper Level - A Hotel Alternative West Palm Beach

The Upper Level - A Hotel Alternative Guesthouse West Palm Beach

Frequently asked questions

Can I cancel my reservation for free at The Upper Level - A Hotel Alternative and receive a full refund?

Yes, The Upper Level - A Hotel Alternative offers free cancellation on select room rates, because flexibility matters! Please refer to The Upper Level - A Hotel Alternative cancellation policy on our site for more details about any exclusions or requirements.

Is The Upper Level - A Hotel Alternative pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The Upper Level - A Hotel Alternative?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Upper Level - A Hotel Alternative?

Check-in ends–anytime.

What time is check-out at The Upper Level - A Hotel Alternative?

Check-out is at 3 PM.

Where is The Upper Level - A Hotel Alternative located?

This family-friendly West Palm Beach guesthouse is located near the airport, within a 15-minute walk of Richard and Pat Johnson Palm Beach County History Museum and Clematis Street. Rosemary Square and Kravis Center For The Performing Arts are also within 2 mi (3 km). Brightline West Palm Beach Station is 16 minutes by foot and West Palm Beach Station is 22 minutes.

4.1

Very Good

5 - Excellent

4 - Good

3 - Okay

2 - Poor

1 - Terrible

4.5/5

Cleanliness

4.5/5

Staff & service

0.0/5

Amenities

4.2/5

Property conditions & facilities

Write a review

1/5 Terrible

Linda, Boston

12 Oct 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

This was not a hotel. bad neighborhood and we could not even get in to check in. no answer when we called. homeless sleeping out front and no markings on door. we drove past it 3 times. we had to pay $170 at another hotel.

4/5 Good

curtis, NC

25 Jul 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not your typical hotel.

I have very mixed feelings about how to rate this hotel. It is obvious that a lot of work went into updating the decor, the staff was extremely friendly, and the room was clean and spacious. I've also never seen a hotel TV that offered every single premium movie channel. However, I wasn't really crazy about sharing a bathroom (although it wasn't a problem). And a storefront entrance with a one floor walk up does not create the best first impression. I think it would have been a better experience if we had been staying for a few days.

5/5 Excellent

nicholas, wpb

21 Jul 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the new gold standard in lodging

This was an absolute hidden gem. From the moment you walk in (must have reservation, no street traffic), you are greeted and swept off your feet by a very personalized and constantly attentive yet unintrusive staff. Every room is different, the decor is in a league of its own as the energy flows.from one area to another. Every area has its own sounds and ambiance yet they do not compete. The artwork is all commissioned by a local artist, each piece invoking its own emotional response. this was a unique experience where one can meet new people, see a whole new level of service and maybe even leave your comfort zone for a bit by enjoying the beautiful "outside shower" overlooking downtown......seriously, you can take a shower as you watch the hustle and bustle of downtown. if you are looking for a fresh experience in a true hotel alternative all while being wowed by the service and getting lost in the detail and style of your environment, this is a must book for your trip. one night and you will not be disappointed. So leave your shell and venture away from the cookie cutter esthetics of the chain hotels. Experience luxury, style, art, and superior service of a top end resort without the same old boundaries and you will see why this is the "Upper Level"

5/5 Excellent

Joseph, San Diego

27 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

just awesome

outstanding service and fantastic place with great comfort.

4/5 Good

Markus, Germany

14 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Clematis Street

Good stay with great staff. I loved the outdoor shower coming with room No.4. For weekend entertainment Clematis Street is just a short walk.

See similar properties

West Palm Beach

3 star

Guest house

Air conditioned

Guest rating 4+

Family friendly

Parking included

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The Upper Level - A Hotel Alternative

Overview of The Upper Level - A Hotel Alternative

Photo gallery

4.1/5 Very Good

Popular amenities

Explore the area

Choose dates to view prices

About this area

West Palm Beach

What's nearby

Getting around

Restaurants

About this property

The Upper Level - A Hotel Alternative

Property amenities

Internet

Parking and transportation

Food and drink

Family friendly

Conveniences

Guest services

Outdoors

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

Outdoor space

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

You need to know

Property is also known as

Frequently asked questions

4.5/5

4.5/5

0.0/5

4.2/5

1/5 Terrible

DO NOT STAY HERE

4/5 Good

Not your typical hotel.

5/5 Excellent

the new gold standard in lodging

5/5 Excellent

just awesome

4/5 Good

Close to Clematis Street

See similar properties

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Text yourself a download link

Scan the QR code

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