Protur Naisa Palma Hotel

Photo gallery for Protur Naisa Palma Hotel

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Double Room (Select) | Terrace/patio

Overview of Protur Naisa Palma Hotel

Protur Naisa Palma Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 140°F
Map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011

Explore the area

  • Popular LocationPaseo Maritime7 min walk
  • Popular LocationParc de la Mar14 min walk
  • Popular LocationCathedral of Santa Maria of Palma14 min walk
  • AirportPalma de Mallorca (PMI)10 min drive

Choose dates to view prices

About this area

Palma de Mallorca

Located on the boardwalk, Protur Naisa Palma Hotel is in El Camp d'en Serralta neighborhood and is connected to the convention center. Plaza Espana and Lonja de Palma de Mallorca are local landmarks, and the area's natural beauty can be seen at Cala Mayor Beach and Feixina Park. Ferrocarril de Soller Train Station and Marineland Mallorca are also worth visiting.

What's nearby

  • Paseo Maritime - 7 min walk
  • Plaza del Rey Juan Carlos I - 8 min walk
  • Palma Town Hall - 13 min walk
  • Parc de la Mar - 14 min walk
  • Cathedral of Santa Maria of Palma - 14 min walk

Getting around

  • Marratxi Poligon Station - 10 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca Airport (PMI) - 10 min drive

Restaurants

  • Made in China - 2 min walk
  • Brassclub - 3 min walk
  • Il Panzerotto - 4 min walk
  • Adrián Quetglas - 4 min walk
  • Atomic Garden - 4 min walk

About this property

Protur Naisa Palma Hotel

4-star Beaux Arts hotel connected to the convention center in El Camp d'en Serralta
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Protur Naisa Palma Hotel offers 99 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and manicures and pedicures.

Languages

Catalan, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 16 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 12 for adults and EUR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Bicycle rentals
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Library
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference center (2153 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Picnic area
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Smart TV

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Self parking fee: EUR 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 302 out of 418 reviews
5 - Excellent 72%
Rating 4 - Good. 92 out of 418 reviews
4 - Good 22%
Rating 3 - Okay. 12 out of 418 reviews
3 - Okay 3%
Rating 2 - Poor. 8 out of 418 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 418 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was just amazing! Indoor and outdoor areas are just Devine! Especially the roof terrace after a busy day! I didn’t get a chance to use the pools or spa facilities as we spent most of our time visiting my dad in hospital in ICU. If we were to visit Palma again, it would most likely be at this Hotel, for it’s location is close by to the town, Cathedral and lots of shops! Thank you for making our short stay enjoyable!
Stayed 4 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; great rooftop pool and bar; well appointed rooms; friendly staff.
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and knowledgable of the local area. We frequently asked for dining recommendations and they were all great. Will be staying at this hotel when we next visit Palma.
Stayed 5 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit to this hotel and will go again
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly service
Stayed 3 nights in Oct 2021