Bar (on property)

Reviews of Eurohotel Airport Orly Rungis

3 out of 5
Eurohotel Airport Orly Rungis
63 Avenue du Parc Médicis, Fresnes Cedex, Fresnes, Val-de-Marne

Reviews

6.8
Rating 10 - Excellent. 134 out of 706 reviews" "
Rating 8 - Good. 222 out of 706 reviews" "
Rating 6 - Okay. 163 out of 706 reviews" "
Rating 4 - Poor. 105 out of 706 reviews" "
Rating 2 - Terrible. 82 out of 706 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Staf was amazing and so friendship.I enjoy everything
Stayed 1 night in Feb 2024
Response from Mounir EUROHOTEL PARIS ORLY. on Mar 29, 2024
Bonsoir Kristi,Nous vous remercions infiniment pour cette évaluation parfaite ! Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous. Si vous avez d'autres commentaires ou besoins pour vos futurs séjours, n'hésitez pas à nous contacter. Nous sommes impatients de vous accueillir à nouveau à l'Eurohotel Paris.Cordialement.

4/10 Poor

Muhammad

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guillaume on Jan 22, 2024
Dear Muhammad,Thank you for taking the time to leave us a review.We hope to have the opportunity to welcome you back soon for a better experience.Kind regards

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
property is perfect however need to get more focused for future enrollment
Stayed 1 night in Nov 2023
Response from Guillaume on Dec 9, 2023
Dear Muhammad,Thank you for taking the time to share your feedback further your stay in our property.We are happy to read that you had a pleasant stay with us and hope to see you back very soon.Regards

10/10 Excellent

Idalia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoy been there
Stayed 1 night in Oct 2023
Response from Guillaume on Dec 2, 2023
Dear Idalia,Thank you for this amazing review.We are glad to read that you enjoyed your stay in our property.See you very soon.

6/10 Okay

Heena

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2023
Response from g on Sep 17, 2023
Bonjour Heena,Merci pour votre évaluation.Nous sommes heureux de prendre connaissance que vous avez passé un agréable séjour en notre compagnie.A très bientôt

2/10 Terrible

Catalina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel in Paris
I had placed a no disturb sign on my door bc I didn’t want anyone going into my room. Came back to find the housekeeper inside. I asked why she was there when I specifically put the sign up. She said it’s OK - went sightseeing, returned at 1:30am to find $500 missing. Management gave the run around and even went to the police to file a report. I do not expect a good outcome. Whatever you do DO NOT stay here. Rude, unfriendly and unprofessional staff.
Stayed 2 nights in Aug 2023
Response from Guillaume on Aug 12, 2023
Dear Catalina,We are sorry about the occurence you faced during your stay and truely hope that it will be solved quickly.Kind regards

4/10 Poor

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was good but stairs had no lights and smelled like urine. Constant noise from hall and some mechanical
Stayed 1 night in Jun 2023
Response from Guillaume on Jun 23, 2023
Dear Samuel,Thank you for taking the time to share your inputs further your stay in our property.We are sorry to read that we were not totally able to fulfill your expectations and took notes of your concerns in order to improve our service.Kind regards

2/10 Terrible

Tomas

Liked: Staff & service
Disliked: Cleanliness
The reservation didnt include breakfast
Stayed 1 night in May 2023
Response from Guillaume on Jun 3, 2023
Dear Tomas,Thank you for your review.It saddens us to read that the choosing conditions upon your reservation were not clear enough.We hope to have the opportunity to welcome you back soon, for an 100% positive experience.Regards

2/10 Terrible

Veronique Yesenia Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities
It is the worst hotel in my life, and I do not recommend it to anyone, it does not have light in the corridors, it does not have a micro, refrigerator, iron, or water. The restaurant doesn't work, the breakfast is disgusting, the elevator is for only one person, and around it there is no kind of commerce, this kind of hotel should not appear on the required page, rent for 7 days and I couldn't stay one day I had to leave, and they didn't give me back any penny, they are pickpockets, thieves.
Stayed 6 nights in Apr 2023
Response from Guillaume on May 13, 2023
Dear Veronique,We are sorry to read that we didn't totally matched your expectations.The features and equipements of our rooms are mentionned on our page. We regret if it wasn't clear enough for you.Without any explanation, you left our property. We are not thieves, we just applied the cancellation policies you choose upon your reservation.Regards

10/10 Excellent

Ho-Ching King

Stayed 1 night in Apr 2023
Response from Guillaume on May 13, 2023
BonjourMerci pour cette fantastique évaluation.C'est très plaisant de lire que vous avez passé un agréable séjour en notre compagnie.Vous revenez bientôt? Nous avons hâte de vous voir à nouveau pousser les portes de notre établissement.A très bientôt

6/10 Okay

James

Traveled with partner
They showed a nice waiting area with couches chairs. But had it roped off so guests could not use it. When i googled airport shuttles i assumed it covered the international airport . Not good.
Response from Guillaume on Dec 6, 2022
Dear James,Thank you for your review.Indeed, our shuttle service is available for free:-Hotel - Orly’s Airport : 06h45 à 10h00-Orly’s Airport - Hotel : from 12h00 to 22h45. You just need to book it upon your arrival.Kind regards

4/10 Poor

Nissrine

Disliked: Amenities, property conditions & facilities

10/10 Excellent

MD AL MAMUN

Business traveler
Liked: Cleanliness, staff & service
Everything is good
Stayed 1 night in Oct 2022
Response from Guillaume on Oct 18, 2022
Hi,Thank you for taking the time to share your satisfaction with Expedia's community.We are glad to read that you had a wonderful experience in our property.Kind regards

2/10 Terrible

Trisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel ever
This was the worse hotel I have ever stayed in in my life. We booked so we could be close to the airport for an early morning flight. The hotel and hotel.com app says they provide shuttle service, however that is only during certain hours, which is not explained on the website. We requested a taxi pick up when we found this out and when we went downstairs at 3 am the hotel didn’t even call an approved taxi. It was a random guy. There is no way this hotel should be listed as a 3 star. Everything was is poor shape, the walls were so thin you could hear everything. The staff was not friendly. I would not recommend anyone stay here.
Stayed 1 night in Sep 2022
Response from Guillaume on Oct 18, 2022
Dear Trisha,Thank you for your review.We are sorry to read that we were not totally able to reach your expectations and hope to have the pleasure to welcome you back soon for an 100% positive experience.Kind regards

4/10 Poor

Padraic

Stayed 1 night in Sep 2022
Response from ls on Sep 30, 2022
Bonjour; C’est un plaisir de lire que vous avez apprécié notre accueil. Nous partageons votre retour avec toutes nos équipes. Au plaisir de vous accueillir pour votre prochain séjour. Bien cordialement.M. Louis

2/10 Terrible

Ani

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was terrible and not clear.
Stayed 1 night in Sep 2022
Response from ls on Sep 30, 2022
cher client, Nous avons bien pris en compte votre commentaire concernant votre séjour, qui ne vous a pas apporté toute satisfaction. Nous vous présentons tout d'abord nos excuses pour ce désagrément et vous assurons de toute notre compréhension face à votre mécontentement.Nous partageons votre retour avec toutes nos équipes.luis

6/10 Okay

pascal

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
x
Stayed 1 night in Sep 2022

2/10 Terrible

Didier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not this one!
Horrible hotel comfort and service
Stayed 1 night in Aug 2022
Response from lounes on Sep 5, 2022
cher client, Nous avons bien pris en compte votre commentaire concernant votre séjour du 03 09 2022, qui ne vous a pas apporté toute satisfaction. Nous vous présentons tout d'abord nos excuses pour ce désagrément et vous assurons de toute notre compréhension face à votre mécontentement.

6/10 Okay

Micah James

Liked: Cleanliness
Disliked: Staff & service
They cleaned everyday. That was good. The staff lacked things. Lack ice. Appliance for Americans like adapters. Personality wasn’t to accommodating
Stayed 11 nights in Aug 2022
Response from Lounes on Aug 18, 2022
Bonjour; Nous vous remercions d'avoir choisi notre hôtel pour votre séjour, nous avons bien reçu votre message. Nous allons faire de notre mieux pour être au top pour nos prochains clients American à très bien tôt Bonne Journée

2/10 Terrible

Steven

Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Stayed 3 nights in Jun 2022
Response from Guillaume on Jun 13, 2022
Bonjour, Merci pour votre évaluation. Afin d'améliorer constamment la qualité de nos services, auriez-vous l'amabilité de nous donner les raisons d'une si faible note? Bien cordialement

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion muy limpio y amigables
Stayed 5 nights in Apr 2022
Response from Guillaume on May 2, 2022
Good morning Juan Carlos Thank you for sharing your satisfaction further your stay in our property. We hope to have the pleasure to welcome you back very soon. Kind regards

8/10 Good

Meriem

Stayed 1 night in Apr 2022
Response from Guillaume on May 2, 2022
Bonjour Meriem, Merci d'avoir pris le temps de partager avec la communauté Hotels.com, votre expérience suite à votre séjour dans notre établissement. C'est très agréable de lire que vus avez passé un bon moment, en notre compagnie. A très bientôt

6/10 Okay

Eleonora

Traveled with family
Somewhat comfortable, needs improvement.
Although close to the airport, the neighborhood are not attractive. Shuttle service to/from airport limited to few hours otherwise we have to pay.
Stayed 1 night in Mar 2022
Response from Guillaume on Mar 31, 2022
Dear Eleonora, Thank you for your review. Our shuttle service is free from 06h to 10h30 from Eurohotel to Orly's airport. We hope to have the pleasure to welcome you back very soon. Kind regards

8/10 Good

ahmed

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The was closer to airport . Noise control was poor. They could some improvement in toilet and bed
Stayed 1 night in Mar 2022
Response from Guillaume on Mar 22, 2022
Dear Ahmed, Thank you for sharing your experience further your stay at Eurohotel Airport Orly Rungis. It's a real pleasure to read that you had a good time with us. Be sure that we took note of your inputs in order to can welcome you back soon for an 100% positive experience. Kind regards

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Guillaume on Feb 3, 2022
Bonjour, Merci pour votre commentaire. Nous regrettons que votre séjour n’ait pas totalement correspondu à vos attentes et espérons avoir le plaisir de vous accueillir à nouveau prochainement. Bien à vous

4/10 Poor

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Hotel very tired . Woke up in the early hours to find bathroom door locked itself . Had to go downstairs to use the toilet . Reception constantly engaged . Noisy hotel . Comfortable bed .
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020
Response from lali on Sep 10, 2020
Bonjour; Un grand merci d’avoir pris le temps de partager votre satisfaction suite à votre séjour. Bien cordialement

2/10 Terrible

Mirian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Yves on Feb 23, 2020
Bonjour, Votre séjours ne s'est pas passé comme prévu , nous le regrettons, l'avis de nos clients est plus qu'important pour nous, nous travaillons constamment pour améliorer la qualité de nos services, nous aurions aimé que vous nous disiez les points à améliorer ou simplement donner un avis constructif pour mieux évaluer vos besoins et vos attentes. Espérant vous accueillir dans de meilleures conditions prochainement. Bien cordialement. Yves.

2/10 Terrible

Wayne

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay there even if it’s the last resort!!!
Single beds that are made for kids are not comfortable. After changing rooms three times still did not sleep all night. If you’re a couple and you like to sleep together do not go there. And the noise at night time is unreal
Stayed 1 night in Sep 2019

6/10 Okay

Mandar

Liked: Staff & service
Disliked: Property conditions & facilities
Not so good. No aircon working as needed..and on the last day of stay I could not sleep due to breakdown of air conditioner. No hot water either on last day of my stay
Stayed 4 nights in Jun 2019

6/10 Okay

Sanjeev k, 75081

Liked: Staff & service
Disliked: Property conditions & facilities
Thanks
Location was good but room and bathroom conditions not good, even corridors.
Stayed 4 nights in Jun 2019

8/10 Good

Anis

Liked: Staff & service, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Marie Nedgine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic and comfortable hotel for solo travelers
I arrived at the hotel late at night. Ordered a burger that I brought with me to my room instead of eating at the restaurant. Staff was friendly and helpful. Check-in and check-out was very easy. The hotel also provides shuttle service to the airport.
Stayed 1 night in Mar 2019

8/10 Good

Aisha

Liked: Cleanliness, staff & service
Nice friendly hotel
Very friendly helpful staff. The room was more like a hostel than a hotel which is not a problem when in transit. Very clean room which needs updating. The bathroom needs some improvement. The glass partition for the shower leaked all over the floor and there is some damp on the ceiling but otherwise a nice little bathroom. I was quite comfortable using and I am normally very sensitive when it comes to bathrooms. A bus collected me from the airport and dropped me back again the next day wiyh prior notice. I would recommend this hotel to others and would definitely visit again.
Stayed 1 night in Feb 2019
Response from Yves on Feb 12, 2019
Dear valued guest, Thak you so much for having posted a positive an objetive feedback. We wish to welcome you again in our property. Kind regards

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel no shuttle it’s coming after more in hour from airport to hotel in the morning no shuttle in 5:00 O’clock No wIfi working .... very bad
Stayed 1 night in Jan 2019

2/10 Terrible

Jerry, Raleigh NC

Disliked: Cleanliness, property conditions & facilities
Was not what is advertised...
I chose this hotel because of the airport shuttle they offer allowing me to ditch my car rental and just taking the shuttle the next morning. After checking in discovered shuttle only operates between 6:45AM - 11AM. Useless service for morning flights due to the need to get to the airport early. Had to keep my car and mess with it the next morning (5:30am) before getting to the check in counter. No toilet paper was in the bathroom and only discovered at the 'wrong moment.' Fire alarm went off at approx 9PM and screamed for about 20 minutes before being turned off. Inexplicable. The quality of the hotel did not leave me confident about their restaurant and food prep so didn't eat there.
Stayed 1 night in Jun 2018

6/10 Okay

Roger

Stayed 1 night in Jun 2018

6/10 Okay

Jamie

Disliked: Staff & service
1 night only - average hotel
Basic hotel, good for airport if the price is cheap. Wifi not working, breakfast average, waited 15 minutes for someone to arrive at reception for checkin.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Standard 3stars airport overnight
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
A bit crappy - but nice staff
Hotel was close to the airport with a decent shuttle.
Stayed 1 night in Jan 2018

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service except they forgot to wake me as i a
Great place to stay.i like the free shuttle service.too bad dinner and breakfast had to pay for.
Stayed 1 night in Jan 2018

6/10 Okay

abby, england

Liked: Cleanliness, staff & service
Free airport shuttle
Friendly staff and a nice enough place to stay for the price. The hotel also offers a free airport shuttle, but just be aware that it ran late there and back when I stayed, only by about 10 or 15 mins so not too bad but just something to bare in mind. Overall a basic hotel which could do with modernising but clean and tidy.
Stayed 1 night in Aug 2017

8/10 Good

bruno

Liked: Cleanliness, staff & service, room comfort
Happy stay
Very helpfull staff
Stayed 2 nights in Aug 2017

4/10 Poor

Monique, Waldorf MD

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Flight cancelled place to crash for 1 night
The customer service is nice. There is an airport shuttle from the hotel to Orly airport. My flight was cancelled and I needed a place to crash for the night. The hotel provided a hot shower, bed and peace of mind for the night. I don't recommend staying longer than a night. The place is very simple, clean (enough) and close to Orly airport. The front desk manager speaks French and English. The place is going through renovations and is budget friendly
Stayed 1 night in Jul 2017

4/10 Poor

Misa, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
Does not look like in the picture from the expedia, smells, dirty, small
Stayed 1 night in Jul 2017

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt get to hotel until late but gentleman who served me got me checked in without any fuss

6/10 Okay

Sera

Liked: Staff & service
Very close to Orly airport and bus TMV passes by
Euro hotel is just about right for whoever is traveling from or through Orly airport. It's away from the city and shopping centers but with the bus passing right in front, those areas are easily accessible. Also, the shuttle service to and from the airport is very convenient. We made use of it! Just make sure you understand their hours of operation for the free service.

8/10 Good

su

Liked: Cleanliness, staff & service, room comfort
Convenient, comfortable and affordable.
The only thing I would say the hotel can improve on it consider placing a mini refrigerator in the room. The staff was exceptional. Breakfast was good. The shuttle service was good. My overall experience was a good one.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Higher class than the listing recommend
Clean large rooms good amenities. Only thing is they charge a good fee for breakfast and shuttles outside of 645am