Terrace/patio

Reviews of Mercure Paris Levallois Perret

4 out of 5
Mercure Paris Levallois Perret
48 Rue Chaptal, Levallois-Perret, Hauts-de-Seine

Reviews

8.8

Excellent

Rating 10 - Excellent. 368 out of 746 reviews" "
Rating 8 - Good. 288 out of 746 reviews" "
Rating 6 - Okay. 58 out of 746 reviews" "
Rating 4 - Poor. 20 out of 746 reviews" "
Rating 2 - Terrible. 12 out of 746 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a safe and quiet part of Levalliois Perret but within a walkable distance to the Metro. I stayed for 3 nights and the staff were kind and helpful. Also the lift was reliable.
Stayed 3 nights in Nov 2023
Response from Hôtel Mercure Paris Levallois on Nov 29, 2023
Dear Geoffrey,You can't imagine how much such a nice comment delighted our whole team! We work every day to offer a great experience to all our customers.So thank you for this nice comment which makes our teams to surpass themselves, to take pleasure in pleasing, to make you live an unforgettable moment.Looking forward to welcoming you again,Best regards,Agathe

10/10 Excellent

Joanna

Business traveler
Liked: Property conditions & facilities
All you need to have an enjoyable experience!
Stayed 8 nights in Oct 2023
Response from Hôtel Mercure Paris Levallois on Nov 19, 2023
Dear Miss JOANNA, You can't imagine how much such a nice comment delighted our whole team! We work every day to offer a great experience to all our customers.So thank you for this nice comment which makes our teams to surpass themselves, to take pleasure in pleasing, to make you live an unforgettable moment.Looking forward to welcoming you again,Best regards,Agathe

8/10 Good

Ray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from alexandre on Oct 28, 2023
Dear Mr Ray,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and a nice room for the money in Paris. A little out of the action but close to a Metro — just bare in mind that you’ll want to be using it to get into the city for good eating and drinking options as those in the are were quiet, expensive and not overly friendly.
Stayed 3 nights in Sep 2023
Response from alexandre on Oct 28, 2023
Dear Deane,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Ron

Stayed 1 night in Sep 2023
Response from alexandre on Sep 28, 2023
Dear Mr Ron,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe area. Not a lot of dining options but easy access to metro station.
Stayed 4 nights in Sep 2023
Response from alexandre on Sep 28, 2023
Dear Rana,We thank you for your positive feedback! Our team is working hardly everyday to provide the best service for our guest.We hope to see you soon.Best regards,

10/10 Excellent

Tamara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Aug 2023
Response from alexandre on Sep 2, 2023
Dear Tamara, You can't imagine how much such a nice comment delighted our whole team! We work every day to offer a great experience to all our customers. So thank you for this nice comment which makes our teams to surpass themselves, to take pleasure in pleasing, to make you live an unforgettable moment. Looking forward to welcoming you again, Best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from Hôtel Mercure Paris Levallois on Aug 6, 2023
Bonjour Monsieur David, Nous vous remercions d'avoir pris le temps de nous transmettre votre retour d'expérience suite à vous séjour.C’est avec grand plaisir que nous apprenons que tout s'est bien passé et nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre team qui travaille jour après jour pour vous offrir un service humain et de qualité alors merci !A très bientôt,Agathe

10/10 Excellent

Enrijeta, Gainesville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room and welcoming hosts. We enjoyed our stay and would highly recommend to others.
Stayed 2 nights in Jun 2023
Response from Hôtel Mercure Paris Levallois on Aug 6, 2023
Dear Enrijeta,You can't imagine how much such a nice comment delighted our whole team! We work every day to offer a great experience to all our customers.So thank you for this nice comment which makes our teams to surpass themselves, to take pleasure in pleasing, to make you live an unforgettable moment.Looking forward to welcoming you again,Best regards,Agathe

8/10 Good

Eleanor

Stayed 3 nights in Jun 2023
Response from The front desk team on Aug 13, 2023
Dear Eleanor,We thank you for your positive feedback regarding your stay in our Hôtel Mercure Paris Levallois.We will share this comment with all our team.We remain at your disposal if you have anu further request.Best regards

10/10 Excellent

Marie Antonette

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 1 night in Jun 2023
Response from Hôtel Mercure Paris Levallois on Jun 26, 2023
Dear Miss,You can't imagine how much such a nice comment delighted our whole team! We work every day to offer a great experience to all our customers.So thank you for this nice comment which makes our teams to surpass themselves, to take pleasure in pleasing, to make you live an unforgettable moment.Looking forward to welcoming you again,Best regards,Agathe

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Hôtel Mercure Paris Levallois on Apr 5, 2023
Dear Miss Brenda, Thank you for taking time to send us your feedback following your stay.It is with great pleasure that we learn that everything went well and we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our team who work day after day to offer you a human and quality service so THANK YOU!See you soon,Agathe

6/10 Okay

Anna

Business traveler
Liked: Cleanliness
Disliked: Room comfort
it is not 4 star hotel
the room didn't have anything in there. its 4 star hotel. no toiletries/slippers etc.. the receptionist said that these small items in the upgraded rooms. terrible
Stayed 1 night in Nov 2022
Response from alexandre on Nov 28, 2022
Dear Mrs Paziouk,We thank you for your feedback regarding your stay.The toiletries, sleepers,... is only in our privilege room but you have in room, shampoo, shower gel, courtesy tray in room already. However on request we do provide them with pleasure.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerly,

10/10 Excellent

Felicia

Business traveler
Liked: Cleanliness, staff & service
Very good and accommodating staff.
Stayed 1 night in Nov 2022
Response from alexandre on Nov 18, 2022
Dear Felicia,We thank you for your feedback regarding your stay with us.We are more than gratefull for this comment and we hope to see you again with us in our Hôtel Mercure Paris Levallois.We remain at your disposal if you have any further request.Best regards,Alexandre

8/10 Good

h

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good functional hotel
Functional hotel for short busines stay. Staff and service were excellent - friendly and really helpful. Downstairs lounge/ breakfast area good for coffee and working. Nothing wrong with rooms though quite basic. Would certainly happily stay here again.
Stayed 2 nights in Feb 2022
Response from Alexandre on Mar 13, 2022
Dear valuable guest, We would like to thank you for taking time to write us your feedback. I will certainly share you really nice feedback with the all team. It will be a pleasure for us to see you again for your next trip in Paris. We stay at your disposal for anything you may need. Best regards,

10/10 Excellent

Myrna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful; property is clean and it’s very close to an excellent barely, small markets to do some grocery shopping or other necessities and in walking distance of pharmacies.
Stayed 12 nights in Dec 2021
Response from alexandre on Jan 30, 2022
Dear Myrna, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Levallois-Perret. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre.

8/10 Good

Tiberiu Mihai

Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Quiet and good area
Stayed 2 nights in Aug 2021
Response from Léo on Aug 15, 2021
Dear Guest, Thank you so much for the excellent grade. We're glad to read that everything was at your convenience. We hope to see you very soon for another stay at Mercure Paris Levallois! Léo Reception Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient, all good experience
Stayed 1 night in Aug 2021
Response from Léo on Aug 3, 2021
Dear Guest, Thank you very much for you kind grade. We're delighted to learn that you had a nice experience at the Mercure Paris Levallois. We are looking forward to welcoming you again very soon for another stay with us. Kind regards, Léo Recepetion Team

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Léo on Aug 3, 2021
Dear Peter, We would like to thank you for choosing our hotel for your stay at Levallois-Perret. We're glad to see this perfect 10 out of 10 you gave to us! We hope to see you very soon at the Mercure Paris Levallois. Léo Reception Team

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

4/10 Poor

Michael, Surrey

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was under renovation and we were only made aware of the restaurant a couple of days before our arrival! We were not told that everything but the rooms was under renovation too. They gave us the option of breakfast brought to our room each day which only turned up once the other days we had to ring down.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property very clean and staff polite Reception area not welcoming and cafe more like entrance hall
Stayed 3 nights in Jan 2020

10/10 Excellent

Tamera

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Quiet Gem
My friend and I took a short detour from our Amsterdam trip for a couple of days in Paris. The hotel was just what the Dr ordered. The breakfast was much more then we expected, and was very filling. The hotel staff was wonderful and very helpful. The price was perfect! I would stay again and would recommend it to friends. The room was small but for 2 days, and with just our small carry-on bags the room was perfect.
Stayed 2 nights in Aug 2019

10/10 Excellent

Maria, Orlando Florida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the hotel employees were friendly and the breakfast was deliy
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Very happy with everything!
Stayed 6 nights in Dec 2019

10/10 Excellent

Sudip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
This was the best hotel that we stayed in Paris. Unfortunately, we traveled during the strike and the nearest metro station was closed. Which forced us to walk long everyday or take Uber or taxi, which is not a fault of the hotel. Overall, the Hotel is a part of a chain in Paris and located in a quiet residential area. We were assigned a privileged room with a king and a twin bed. Beds were nice and room service was fine. Front desk people tried to help us as much as possible. I would definitely recommend Mercure chain of hotels.
Stayed 3 nights in Dec 2019

10/10 Excellent

SK, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and management. I will definitely come back to this Mercure. The subway and great restaurants are close by. Very safe environment.
Stayed 3 nights in Dec 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Friendly and accommodating staff, rooms were small but very nice, modern and clean. Only a few minutes walk from the metro station too.
Stayed 3 nights in Nov 2019

8/10 Good

Wassim, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing you would expect from a Mercure and that's not there. Fair value, pleasant staff. All in all a good experience.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet area - staff were great. Rooms modern
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service, unfriendly staff especially the overnight ones. I ordered room service and I didn’t get breakfast until half hour later. I ordered a seasonal fruit plate and they literally tossed two unpeeled kiwis on the tray.. lol no elevator so we had to drag 200 pounds of luggage up the stairs! Never ever ever going back and wouldn’t recommend it at all.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and the cleaners had definitely done a great job. The room was spotless! The only issue was that the fire alarm went off, so we went down to the lobby, and the receptionist just stared at us as if to be like ‘what are you doing here’ so we mentioned the fire alarm - as if somehow she couldn’t hear the blaring alarm going off - and she turned around and said it was okay. Very odd. We felt like someone should’ve told us something about the test being done or if there was a problem with it.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location about five mins from the metro Really nice and helpful staff I asked them to print off my boarding pass and this was done straight away and also my taxi was waiting for me in the morning to take me to the airport
Stayed 3 nights in Aug 2019

10/10 Excellent

Lacrimioara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Amazing staff, really clean room and great location. Mercure exceeded our expectations.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The smell in the room was odd for the entire trip.
Stayed 3 nights in Aug 2019

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia!
Gostamos muito da nossa estadia neste hotel. Equipe muito simpática e prestativa, hotel limpo e café da manhã muito gostoso, localização boa, bem próxima ao metrô. Se voltarmos à Paris nos hospedaremos novamente neste hotel.
Stayed 6 nights in Aug 2019

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place to stay
The staff is definitely amazing, it’s not too far from the metro station. (5-6 min walk); however, there’s not much shops opened around this area.
Stayed 4 nights in Aug 2019

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we needed for our trip to Paris, an affordable hotel with breakfast provided near a metro station. The staff was kind and accommodating and many spoke English which was helpful given my French was pretty poor. I appreciate the services we were provided, the room was spacious and cleaned every day and I would 100% return to this hotel again should I return to Paris in the future.
Stayed 7 nights in Aug 2019

10/10 Excellent

Brooke, Charleston, SC, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff wanted to make our stay great! This was our 15th wedding anniversary and I had mentioned that in one of our correspondence, that I would be looking to them for a restaurant recommendation for our special night. They took that and make a special room (rose petals in a heart shape on our bed, balloons on the wall, "15" out of powdered sugar with macaroons in our room) and made our trip totally memorable). In addition to that, they were helpful with the restaurant recommendation, helpful with the metro, helpful with EVERYTHING we asked for (it was our first time to Paris-we had lots of questions!). They were gracious and accommodating! I can't say enough about this hotel and their wonderful staff! It was about 15 mins from downtown Paris and the sites, but seriously worth the stay. We Uber'd everywhere! We stayed up one night and they served us drinks in their courtyard- this was totally amazing, quiet and perfect after a long day of site-seeing in town. For our anniversary, they gave us the perfect "Local" place to go for our anniversary last minute that was perfect! The view was amazing and our food was even better! Mercure Paris and their staff are 5 STARS.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and in a very quiet area of town. The AC and WiFI worked well. The staff was so friendly and helpful, especially Moussa.
Stayed 6 nights in Jul 2019

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

8/10 Good

Prasad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
During check in - v helpful - Moussa helped carry the bag all the way to our rooms and made us feel welcome. The rooms were clean and staff smiling and helpful.
Stayed 3 nights in Jul 2019

10/10 Excellent

Ngocdung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find for Paris.
This was a truly great find for Paris. I am use to really small hotel rooms in Paris. OK this room was still kind of small but this is Paris. Great friendly front desk, open 24 hours. Price was very good but maybe because I got a special deal as it seem to be almost too cheap for the level of accommodation. Nothing at all bad to say and I am very critical. lol OK, if I had to say something bad, the hotel was kind of far but not too far. Not really bad. The Metro was about 25 minutes away from downtown Paris but it was worth the extra ride to stay in a quiet and comfortable hotel room.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Hsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near metro station, quiet area
A quiet area this place is. No too much business around. Good and safe neighborhood. Hotel staff are friendly. Rebecca is the best.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019