The entire staff wanted to make our stay great! This was our 15th wedding anniversary and I had mentioned that in one of our correspondence, that I would be looking to them for a restaurant recommendation for our special night. They took that and make a special room (rose petals in a heart shape on our bed, balloons on the wall, "15" out of powdered sugar with macaroons in our room) and made our trip totally memorable). In addition to that, they were helpful with the restaurant recommendation, helpful with the metro, helpful with EVERYTHING we asked for (it was our first time to Paris-we had lots of questions!). They were gracious and accommodating! I can't say enough about this hotel and their wonderful staff! It was about 15 mins from downtown Paris and the sites, but seriously worth the stay. We Uber'd everywhere! We stayed up one night and they served us drinks in their courtyard- this was totally amazing, quiet and perfect after a long day of site-seeing in town. For our anniversary, they gave us the perfect "Local" place to go for our anniversary last minute that was perfect! The view was amazing and our food was even better! Mercure Paris and their staff are 5 STARS.