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Reviews of Hotel Chico 97

3.5 out of 5
Hotel Chico 97
Carrera 11B # 97-03, Bogotá, Distrito Capital

Reviews

9.0

Wonderful

Rating 10 - Excellent. 223 out of 336 reviews" "
Rating 8 - Good. 80 out of 336 reviews" "
Rating 6 - Okay. 11 out of 336 reviews" "
Rating 4 - Poor. 12 out of 336 reviews" "
Rating 2 - Terrible. 10 out of 336 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Tono

Liked: Property conditions & facilities
No aspiraron ningún día No hubo reposición de jabón y shampoo
Stayed 5 nights in Apr 2024
Response from Equipo Chico 97 on Apr 30, 2024
Lamentamos su molestia, se reforzaran los procesos que si fueron aplicados.Cordial saludo

10/10 Excellent

Nathan

Stayed 1 night in Apr 2024
Response from Equipo Chico 97 on May 6, 2024
Gracias por su reconocimiento, esperamos su pronto regreso.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from Equipo Chico 97 on Apr 15, 2024
Estimado huésped,Gracias por el reconocimiento para todo nuestro equipo, esperamos pronto regreso para de nuevo brindarle una experiencia maravillosa.Cordial saludo,

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, comfortable and very safe
Stayed 1 night in Mar 2024
Response from Coordinadora de Reservas Y Eventos on Mar 26, 2024
Good day Mr Jorge We want to thank you for sharing your comments about your experience with us, we are glad that your experience with us was to your liking. We look forward to your return soon. Best regards Chico 97 Team

10/10 Excellent

Chago

Stayed 6 nights in Feb 2024
Response from Equipo Chico 97 on Apr 10, 2024
Gracias por su reconocimiento, esperamos pronot regreso

10/10 Excellent

Jermon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chico Hotel
David, along with the manager and the rest of the staff are very attentive, courteous and will ensure that your needs are met in a timely manner. Clean hotel. GREAT staff and location. I have been staying at this hotel for 6 years and it has never disappointed me.
Stayed 3 nights in Feb 2024
Response from Equipo Chico 97 on Feb 9, 2024
Dear Mr Jermon, We are so happy to have you here, and for recognize the team work.We expect yor visit again very soon

10/10 Excellent

Paola

Stayed 2 nights in Jan 2024
Response from Equipo Chico 97 on Mar 21, 2024
Gracias por su reconocimiento, esperamos pronto regreso.

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Equipo Chico 97 on Mar 21, 2024
Gracias por su reconocimiento, esperamos pronto regreso.

4/10 Poor

Julian, Miami

Liked: Cleanliness, amenities
Disliked: Staff & service
No Expedia VIP benefit or upgrade.
Stayed 1 night in Jan 2024
Response from Equipo Chico 97 on Jan 29, 2024
Respetado Julián,Lamentamos que su experiencia no haya sido la mejor, los beneficios VIP como bien se notifica con antelación, están sujetos a disponibilidad, nuestra ocupación estaba alta para esas fechas. Esperamos que una siguiente oportunidad podamos brindarle el up grade en su estadía.Cordial saludo,

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel twice already. Love itttt I was able to work this time. Internet is awesome, and after my check out I was able to work downstairs but there is a terrace too
Stayed 2 nights in Jan 2024
Response from RubenS on Jan 19, 2024
Dear guest,It makes us happy to know that he had the best experience with us, thank you for the recognition for the entire team.We look forward to your visit very soon, to once again provide you with the best experience.Best regard Team Chico 97

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RubenS on Jan 19, 2024
Estimado huésped,Nos da alegría saber que tuvo la mejor experiencia con nosotros, gracias por el reconocimiento para todo el equipo.Esperamos su visita muy pronto, para de nuevo brindarle la mejor experiencia.Cordial saludoEquipo Chico 97

10/10 Excellent

Eduard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from RubenS on Jan 15, 2024
Buen día estimados, para nosotros es un gusto haber sobrepasado las expectativas y brindado la mejor experiencia.Esperamos pronto regreso.

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than we expected. Very good breakfast
Stayed 9 nights in Dec 2023
Response from RubenS on Jan 15, 2024
Hi dear guest, for us it is a pleasure to have exceeded expectations and provided the best experience.We hope to return soon.

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Awesome Staff.
Response from Equipo Chico 97 on Feb 13, 2024
Thank you for the recognition of the team's efforts, we work to provide the best experiences.We hope to return soon.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience, Christian really went out of his way to make me deel welcome and comfortable!
Stayed 1 night in Dec 2023
Response from Team Chico 97 on Dec 11, 2023
Greetings from Chico 97 Hotel. Mr. Anthony. Thanks for your comments, We are pleased to receive your opinion, once again thank you for choosing our hotel for your stay.

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Amazing and very attentive staff.
Stayed 8 nights in Nov 2023
Response from Ximena Roa on Dec 5, 2023
Hello Ms Angela We want to thank you for sharing your comments about your experience with us, we are glad that your experience with us was to your liking.We look forward to your return soon.Best regards Chico 97 Team

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente 👌
Me gusto el servicio , la limpieza , la comodidad de la cama , ducha agua caliente, el desayuno todo estuvo excelente yo volvería a hospedarme en hotel chico 97 Gracias por el servicio
Stayed 3 nights in Nov 2023
Response from Coordinadora de Reservas Y Eventos on Nov 20, 2023
Buen Dia Sra. LuceroQueremos agradecerle por compartir sus comentarios acerca de su experiencia con nosotros, nos alegra que su experiencia con nosotros haya sido de su agrado. Esperamos su pronto regreso Cordial Saludo Equipo Chico 97

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Coordinadora de Reservas Y Eventos on Nov 14, 2023
Buen Dia Sr. Fernando Queremos agradecerle por compartir sus comentarios acerca de su experiencia con nosotros, nos alegra que su experiencia con nosotros haya sido de su agrado. Esperamos su pronto regreso Cordial Saludo Equipo Chico 97

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Ximena Roa on Dec 5, 2023
Hola Sra Natalie Queremos agradecerle por compartir sus comentarios acerca de su experiencia con nosotros, nos alegra que su experiencia con nosotros haya sido de su agrado. Esperamos su pronto regreso Cordial Saludo Equipo Chico 97

10/10 Excellent

Aylin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, good location
Stayed 4 nights in Oct 2023
Response from Coordinadora de Reservas Y Eventos on Nov 1, 2023
Hello Good Morning ! Ms. AylinThanks for your answer. We hope you come back!

10/10 Excellent

John, Winona

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Conveniently located hotel, comfy beds but limited channel selections, only 1 it seems. Walkable area with dining options.
Stayed 1 night in Oct 2023
Response from Coordinadora de Reservas Y Eventos on Oct 26, 2023
Good morning Mr. David We want to thank you for sharing your comments about your experience with us, we are glad you enjoyed your stay with us. We look forward to your return soon. Best regards Chico 97 Team

6/10 Okay

Antonio, Caracas

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Sep 2023
Response from Ximena Roa on Oct 20, 2023
Buen Dia Sr Antonio Queremos agradecerle por compartir sus comentarios acerca de su experiencia con nosotros. Seguiremos trabajando para mejorar nuestro servicio.Esperamos su pronto regreso Cordial SaludoEquipo Chico 97

2/10 Terrible

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was the worst experience I’ve had travelling. 9/21-9/24 I stayed in the Luxury Room 407. Initially, the key did not work, the telephone did not work and the air conditioning was broke. I received a new card. The phone was replaced and the maintenance man said the breaker for the a/c unit was off. So, he just flipped it on. Well, the only time it worked was while he was in the room. I went to the manager to ask to switch rooms and he stated he was unable to. I had no working a/c my entire stay. The afternoon of 9/23 a portable unit was placed in my Luxury Room. The poor service recovery by management is the reason I am writing this. Clearly, this room was not ready for service, yet they took my money and did not provide the service I paid for. The staff and food were delicious. Manangement’s handling of my issue was horrible.
Response from Ximena Roa on Sep 27, 2023
Good morning Mr. RobertWe would like to thank you for sharing your comments about your experience with us. We have received your comments about your stay with us and would like to offer you an apology for all the inconveniences experienced.We hope that on your next stay we will be able to meet your expectations. Best regardsTeam Chico 97

10/10 Excellent

Juan

Stayed 3 nights in Sep 2023
Response from Ximena Roa on Sep 19, 2023
Buen Dia Sr JuanEn nombre del equipo Chico 97, queremos agradecerle por compartir sus comentarios acerca de su experiencia con nosotros. Esperamos su pronto regresoCordial SaludoEquipo Chico 97

8/10 Good

Ricardo, Houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place with a low price. Doesn't have all the amenities other hotels have but it works.
Stayed 3 nights in Aug 2023
Response from Front desk on Aug 24, 2023
We appreciate your comments regarding your experience with us, we are going to take them as an aportunity to grow and be better for you to feel welcome. best regards,

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, amenities
Excellent! Comfortable beds, very clean and spacious rooms! Definitely will stay again
Stayed 5 nights in Aug 2023
Response from Ximena Roa on Aug 22, 2023
Hello Ms StephanieThank you for your comments, we are glad you enjoyed your stay with us.We look forward to seeing you soon.Team Chico 97

8/10 Good

Bolivar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price. Room clean and comfy. Breakfast was good. Can't ask more for the price
Stayed 3 nights in Aug 2023
Response from Team Chico 97 on Aug 16, 2023
Good Day Mr. Bolivar, Thank you for your comments, we feel very happy you enjoyed your experience with us. We will continue working to improve our service. We look forward to your return. Thank you !

10/10 Excellent

Carolina

Stayed 2 nights in Aug 2023
Response from Ximena Roa on Sep 3, 2023
Buen Dia Sra CarolinaQueremos agradecerle por compartir sus comentarios acerca de su experiencia con nosotros. Seguiremos trabajando para poder mejorar nuestro servicio.Esperamos su pronto regresoCordial SaludoEquipo Chico 97

10/10 Excellent

Diego

Stayed 1 night in Aug 2023
Response from Equipo Chico 97 on Aug 7, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros. Esperamos que nos vuelvan a eleguir como su hotel hogar pronto.

8/10 Good

OAT

Liked: Cleanliness, staff & service
My experience staying at this hotel was quite pleasant. The hotel staff was friendly and willing to help when asked, even though a lot of them can't speak English. I have to rely on Google Translate to communicate with them, but that's not a problem at all.
Stayed 5 nights in Jul 2023
Response from Team Chico 97 on Aug 7, 2023
Good Day Mr. Oat, Thank you for your comments, we are glad you enjoyed your experience with us. We will continue working to improve our service.We look forward to your return. Thank you !

10/10 Excellent

Mildred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localización segura y accesible! Muy limpio y excelente servicio
Stayed 1 night in Jul 2023
Response from Equipo Chico 97 on Aug 7, 2023
Buen día Sra Mildred. Gracias por compartir sus comentarios acerca de su estadía con nosotros, nos alegra que la Ubicación del Hotel haya sido de su agrado y esperamos su pronto regreso a Hotel Chico 97.Cordial Saludo.

10/10 Excellent

Magrieta F

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, nice staff & highly recomended.
Stayed 5 nights in Jul 2023
Response from Ximena Roa on Jul 17, 2023
Good morning Ms. Magrieta Thank you for your comments, we are glad you enjoyed your experience with us. We will continue working to improve our service.We look forward to your return. Thank you !

6/10 Okay

Gabriel

Stayed 3 nights in Jul 2023
Response from Equipo Chico 97 on Jul 30, 2023
Agradecemos su opinion, nos gustaría conocer exactamente en que podemos mejorar, para que la experiencia con nosotros mejore.Cordial saludo.

10/10 Excellent

Yenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and one of the best customer service
Stayed 7 nights in Jun 2023
Response from Recepcion on Jul 1, 2023
We feel very happy to know your staying was very pleasing, please feel welcome to come back again and have more great experiences.

10/10 Excellent

LYDDA

Stayed 3 nights in Jun 2023
Response from Ximena Roa on Jul 6, 2023
Buen día estimada Sra. LyddaEn nombre del equipo Chico 97, queremos agradecerle por compartir sus comentarios acerca de su experiencia con nosotros. Seguiremos trabajando para mejorar nuestro servicio.Esperamos su pronto regresoCordial SaludoEquipo Chico 97

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó el hotel, es tranquilo, muy limpio y ubicado en una zona segura y agradable donde se puede caminar con tranquilidad. El personal es muy amigable. En el restaurante, Carlos nos atendió como si fuéramos familia. La habitación cuádruple fue muy cómoda para nuestros dos hijos, mi esposo y yo. Muy recomendado…
Stayed 4 nights in Jun 2023
Response from Recepcion on Jun 12, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros. Esperamos que nos vuelvan a eleguir como su hotel hogar pronto.

10/10 Excellent

carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property and good service
Stayed 3 nights in May 2023
Response from front desk on May 31, 2023
we thank you for your acknowledge in our service, we are eager to have you staying with us any time soon, best regards.

8/10 Good

Eduing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Coordinadora De Reservas on May 21, 2023
¡Muchas gracias,Sr Eduing! Estamos encantados de que haya disfrutado de nuestro servicio brindado con pasión y mucho esfuerzo. ¡Esperamos volver a verle pronto!Cordial Saludo Ximena Roa

10/10 Excellent

Olufemi

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff were courteous. I was there at the tail end of the pandemic and didn't get to enjoy the famous roof top patio. I would recommend this hotel.
Response from jefe del alojamiento on May 15, 2023
Thank you

8/10 Good

Sandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t have room service after 8 pm
Response from Julián Alberto Arias Roa / General Manager on Dec 27, 2022
Dear Ms. SandraWe want to thank you for sharing your experience at our hotel with us. For the work team, receiving both positive and negative feedback from our guests is of vital importance, as they allow us to know our opportunities for improvement. We hope to welcome you again and show you our interest in improving!Best regardsJulian Alberto Arias RoaGeneral Manager

8/10 Good

Diego

Stayed 6 nights in Nov 2022
Response from Julián Alberto Arias Roa / Gerente General on Dec 7, 2022
Estimado Sr. Diego Gracias por elegir los Hoteles Movich para este y sus próximos viajes como su mejor opción en la ciudad, es un honor para nosotros contar con usted como nuestro invitado por esta razón queremos ofrecerle siempre el mejor de nuestros servicios y no hay nada más grato que esto se vea reflejado en cada uno de sus comentarios, su opinión es muy importante para nosotros nos sentimos muy honrados con su visita, seguimos trabajando para ser cada vez mejores. Feliz día.Saludos cordiales

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fabulous,sevice great Staff pleasant & helpful
Stayed 9 nights in Oct 2022
Response from Julián Alberto Arias Roa / General Manager on Nov 28, 2022
Dear Ms. SuzanneThank you for choosing Movich Hotels for this and your next trips as your best option in the city, it is an honor for us to have you as our guest for this reason we always want to offer you the best of our services and there is nothing more pleasant than this is reflected in each of your comments, your opinion is very important to us, we feel very honored by your visit, we continue working to be better and better. Happy day.Best regards

8/10 Good

Victor

Business traveler
Liked: Cleanliness, staff & service
Friendly staff Clean facilities Excellent internet signal AC did not work good; the bathroom faucet was not fixed
Stayed 4 nights in Nov 2022
Response from Julián Alberto Arias Roa / General Manager on Nov 15, 2022
Dear Mr.VictorWe want to thank you for sharing your experience at our hotel with us. For the work team, receiving both positive and negative feedback from our guests is of vital importance, as they allow us to know our opportunities for improvement. We hope to welcome you again and show you our interest in improving!Best regards

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen hotel. Tuve problemas con la tarjeta de entrada al elevador en 3 ocasiones en un periodo de dos días. Cuando fui al Front Desk le indique a la persona que estaba a cargo y su respuesta fue que elevara mi queja cuando recibiera la encuesta luego del check out. Parece que no era su día de atender adecuadamente las situaciones traídas por los huéspedes.
Stayed 3 nights in Sep 2022
Response from Julián Alberto Arias Roa / Gerente General on Oct 18, 2022
Estimado Sr. RicardoQueremos agradecerle por compartir con nosotros su experiencia en nuestro hotel, para el equipo de trabajo recibir la retroalimentación tanto positiva como negativa de nuestros huéspedes es de vital importancia pues estos nos permiten conocer nuestras oportunidades de mejora. Esperamos recibirle nuevamente y demostrarle nuestro interés en mejorar!Saludos cordiales

10/10 Excellent

David

Stayed 5 nights in Oct 2022
Response from Julián Alberto Arias Roa / Gerente General on Oct 24, 2022
Estimado Sr. David Gracias por elegir los Hoteles Movich para este y sus próximos viajes como su mejor opción en la ciudad, es un honor para nosotros contar con usted como nuestro invitado por esta razón queremos ofrecerle siempre el mejor de nuestros servicios y no hay nada más grato que esto se vea reflejado en cada uno de sus comentarios, su opinión es muy importante para nosotros nos sentimos muy honrados con su visita, seguimos trabajando para ser cada vez mejores. Feliz día.Saludos cordiales

10/10 Excellent

MariadelMar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biz Trip
Incredible value -Great location - very friendly staff- excellent breakfast included! definitely would recommend
Stayed 3 nights in Sep 2022
Response from Julián Alberto Arias Roa / General Manager on Oct 7, 2022
Dear Ms. Maria del MarThank you for choosing Movich hotels for this and your next trips as your best option in the city, it is an honor for us to have you as our guest for this reason we always want to offer you the best of our services and there is nothing more pleasant than this is reflected in each of your comments, your opinion is very important to us, we feel very honored by your visit, we continue working to be better and better. Happy day.Best regards

10/10 Excellent

valentina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente! El servicio de primera. La atención es de lujo. El personal es muy agradable y siempre atentos a cualquier inquietud de los huéspedes
Stayed 3 nights in Sep 2022
Response from Julián Alberto Arias Roa / Gerente General on Sep 26, 2022
Estimada Sra. Valentina Gracias por elegir los hoteles Movich para este y sus próximos viajes como su mejor opción en la ciudad, es un honor para nosotros contar con usted como nuestro invitado por esta razón queremos ofrecerle siempre el mejor de nuestros servicios y no hay nada más grato que esto se vea reflejado en cada uno de sus comentarios, su opinión es muy importante para nosotros nos sentimos muy honrados con su visita, seguimos trabajando para ser cada vez mejores. Feliz día.Saludos cordiales

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free breakfast clean and centrally located
Stayed 3 nights in Sep 2022
Response from Julián Alberto Arias Roa / General Manager on Sep 26, 2022
Dear GuestThank you for choosing Movich hotels for this and your next trips as your best option in the city, it is an honor for us to have you as our guest for this reason we always want to offer you the best of our services and there is nothing more pleasant than this is reflected in each of your comments, your opinion is very important to us, we feel very honored by your visit, we continue working to be better and better. Happy day.Best regards

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean room. Great included breakfast. Very helpful staff. Wish there was a bar up on the rooftop.
Stayed 1 night in Sep 2022
Response from Julián Alberto Arias Roa / General Manager on Sep 13, 2022
Dear Ms. JacquelineThank you for choosing Movich hotels for this and your next trips as your best option in the city, it is an honor for us to have you as our guest for this reason we always want to offer you the best of our services and there is nothing more pleasant than this is reflected in each of your comments, your opinion is very important to us, we feel very honored by your visit, we continue working to be better and better. Happy day.Best regards