Beach nearby, beach towels

Reviews of Hotel Costa Pacífica

3 out of 5
Hotel Costa Pacífica
Esterillos, Parrita, Puntarenas

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 106 reviews" "
Rating 8 - Good. 27 out of 106 reviews" "
Rating 6 - Okay. 20 out of 106 reviews" "
Rating 4 - Poor. 3 out of 106 reviews" "
Rating 2 - Terrible. 1 out of 106 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Monica

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
excellent attention, great breakfast options and coffee, fruit variety, clean pool.
Stayed 2 nights in May 2023
Response from CP on May 21, 2023
Thank you for your evaluation, we will be grateful to receive you again

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff could not have been more accommodating, food was delicious, rooms and surroundings were beautiful, highly recommended!!!!
Stayed 5 nights in Mar 2023

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just passing through, we stayed one night. Didn't know what to expect on arrival. But soon realized that this place is special and amazing. The grounds are so beautiful, the staff was so nice (thanks Julianna) and the food was incredible. The room was huge. We unfortunately got the non-updated room next to the pool that was noisy during the day but super quiet at night. Breakfast and dinner was amazing and would highly recommend Costa Pacifica. Thank you all.

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful, friendly and kind! The rooms were clean, had A/C and very spacey. The restaurant’s breakfast was delicious but the waffles were uncooked :(
Stayed 2 nights in Dec 2022

10/10 Excellent

robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant and bar staff were nice and friendly. Skarleth,John,Anna and Taylor were awesome.
Stayed 3 nights in Apr 2022

4/10 Poor

Amber

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
pros- This hotel was conveniently located, had very kind staff and on first look seemed to have all the amenities we were looking for. Cons- 1- the wifi cut out frequently 2- the taps in the bathroom (sink and shower) never got hot or cold, they just stayed room temperature 3- the people who did our check in and check out didn't speak much English, but we got by with google translate. Not a huge deal but definitely different than other places we stayed in Costa Rica And 4- The Roosters. Every night, starting around 230 AM the roosters would start to crow and continue until morning. The room must not have been insulated well as there was 0 blocking of sound, making it sound like you had a rooster in the room with you making it impossible to sleep. Overall would not recommend.
Stayed 3 nights in Mar 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
It's a very clean and modern hotel. Very comfortable, they pool is lovely. A good gym. Very close to the beach.
Stayed 2 nights in Jan 2022

10/10 Excellent

Thomas and Jennifer

Stayed 2 nights in Oct 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This is a cool property. The ocean is close and the staff are kind.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention was excellent, at reception, the people who clean, the restaurant, everyone was kind and proactive. The cleaning of the rooms, swiming pool, and the gardens was excellent as well. The rooms need more maintenance. A wall in the bathroom was a little broken and the pipe to wash your hands is not tight to its position, also one of the shower doors was broken. Also we need more trees on the parking space because the cars need protection from the sun and there are just a few spaces with shadow from trees. I will also appreciate some chairs outside the rooms with garden view, so you can enjoy and stay there some time if you like.
Stayed 1 night in Feb 2020
Response from Hotel Costa Pacifica on Feb 4, 2020
Hola, gracias por los comentarios, estamos instalando paneles solares que nos van a funcionar de techo para los parqueos, adicional para este 2020 vamos a remodelar las habitaciones y muy pronto vamos a tener esas sillas con su deck privado. Esperamos que nos pueda visitar pronto.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos pareció un lugar muy tranquilo, familiar, seguro, limpio y la comida deliciosa
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice with lots of green spaces and the staff is very gentle.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise.
We were pleasantly surprised when we happened upon hotel costa Pacífica. The grounds are beautiful and well maintained. Lots of space for kids to run around plus theres plenty more- swings and trampoline. The pool and hot tub were clean. The rooms were basic but clean with hot water and good AC. And it’s within a short walk to the beach. A nice place to stay for a few days.
Stayed 1 night in Dec 2019
Response from HOTEL COSTA PACIFICA on Dec 28, 2019
Thanks for the visit, at the Costa Pacifica hotel we always take care of every detail so that your stay is the best, we hope to see you again here soon

6/10 Okay

James, 77573

Traveled with group
Liked: Cleanliness
Disliked: Amenities
It was just not that much of a hotel. But for the price I guess it was.
Stayed 3 nights in Aug 2019
Response from Hotel Costa Pacifica on Oct 9, 2019
Dear James: Greetings from Hotel Costa Pacifica: Thank you very much for your comments. We are very sorry if you had any inconvenience during your stay. We work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors always be open. Kind regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Maria Fernanda Gonzalez - Hotel Costa Pacifica on Jul 19, 2019
Dear Customer: Greetings from Hotel Costa Pacifica…!!! Thank you very much for your comments. We work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors always be open. Kind regards,

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are lovely, rooms are very basic. The place is quite new so I don't think it was completely finished yet.
Stayed 1 night in Mar 2019
Response from Adm on Mar 15, 2019
Muchas gracias por su comentario, estamos haciendo mejoras y remodelaciones en algunas zonas del hotel, ejemplo restaurante y algunas habitaciones para brindar un mejor servicio y calidad en sus próximas visitas

4/10 Poor

OJ, Costa Rica

Disliked: Staff & service, property conditions & facilities
Hotel to stop for a night
Clean room, really old decoration, small pool but clean, It looks a motel than a beach hotel. Hotel decoration or jardens not existing. It's safe, great breakfast and not so friendly staff at the reception. It's ok if you are in the road at night and just want to sleep to keep going.
Stayed 1 night in Mar 2018

2/10 Terrible

Elena

Disliked: Staff & service, room comfort
Sad
Dead roaches,not promise what's on pics and not individual rooms for when a party of 4 or more is requested. Expensive especially for location

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Jaco is disgusting, come here instead
After driving through the horror show that is Jaco, we ended here. a wonderful respite
Stayed 1 night in Jan 2018
Response from ADM on Jan 31, 2018
Excellent news to know that they were able to find the place they expected, we hope to have them again soon, for us the most important thing is our customers leave satisfied

10/10 Excellent

Jose, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm people
The staff is great, we were looking for a good price hotel and we indeed found it but to our surprise the attention, kindness and excellent treatment of the staff was the hotel best attribute.
Stayed 1 night in Jan 2018
Response from adm on Jan 31, 2018
Excellent news Jose, that they could find in the hotel more than what they were looking for, we are to serve them in their next visits, and for us our clients is the most important

6/10 Okay

Irene, Alajuela

Nice hotel, close to the beach, solid 3 stars
It is a family friendly hotel. the only issue was some construction efforts that kept the hotel messy and some degree of noise during the day
Stayed 1 night in Dec 2017
Response from Hotel on Jan 12, 2018
Hola, estamos remodelando nuestro hotel para que su próxima visita sea mas agradable y con mas servicios, las disculpas por los inconvenientes de la construcción.

4/10 Poor

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
The standard room had dirty walls, small window, lumpy beds and pillows. Little english. Reserved two nights, asked to change rooms, took a while or them to let us go to another room. Better than first until we found the bed bugs in room 22. By then I called hotel.Com. they were real quick to give us the supior room. A lot cleaner and big, but no light near bed. There is no waterfall anymore going into dirty pool. Good side bar and bar tenders were nice and they had a great barbecue. 5 minutes to beautiful beach

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room with an excellent breakfast
Good value. Excellent breakfast. Wifi only available in common areas. Basic but acceptable.

6/10 Okay

Vasu

Liked: Cleanliness, staff & service
OK hotel - Only get the "Superior" rooms
The Standard room that we had booked was very disappointing (poor quality bed/mattresses, small bathrooms, no hot water). We wanted to see if we can get a refund but the policy was that we would not. Then we found out that there were superior rooms available that were available that were much better. We asked the hotel for upgrading to these rooms and they allowed us to do it for no additional charge. The superior room was of decent quality although one of the rooms that our party stayed in had a blocked toilet and the bathroom and bedroom flooded as a result. The location hotel was also not very convenient as it was an hour away from the Manuel Antonio National Park and the main city of Quepos.

6/10 Okay

Sue, ottawa, ontario, canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff was wonderful and the breakfast excellent...with bacon! The whole common area is run down looking as are the rooms. We bought a lightbulb for the lamp to make it lighter inside for reading at night. The room was clean enough but we had to drive for groceries. We could walk along the beach which was nice but there was nothing else to do if one didn't have a car. We would not stay there again.

6/10 Okay

Eduardo, Heredia, Costa Rica

Hotel with good food and near the beach
Facilities near the beach, animal-friendly and good food.

8/10 Good

Mauricio, San Jose, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a relax environment
The hotel was almost like a private location. Breakfast was great and all services were excellent. As an improvement suggestion, light in the room was not good for reading. Adding a ceiling fan to the room will be a great improvement for lighting and AC efficiency

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Very nice hotel and the staff... Excellent The pool was warm... But the hotel is beautiful

6/10 Okay

Scott

Disliked: Cleanliness

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great employees and service. Good food but cheap.
The employees were great and the food was really good and very affordable. I loved the hotel.

6/10 Okay

Jorge, Heredia

Liked: Staff & service, property conditions & facilities
Ok but a little pricy
Hotel is ok. Room, restaurant and pool area are fine. Staff is friendly, food is good. My insatisfation is the price. Rate was a little high when taking into account hotel facilities. Also the room consumables were not replenish proactibly and we had to ask for them.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice hotel for the location and price, the service staff was friendly enough and the location its good.

6/10 Okay

Nancy, Boston MA

Liked: Staff & service
Disliked: Room comfort
Convenient location, all amenities, lackluster
This place has it all -- on paper. Swimming pool, hot tub, on-site full-service all-meal restaurant, free breakfast, air-conditioning. We were greeted with Tfriendly smiles -- Raoul at the front desk sprinted downhill to the reception area from overseeing the repair of water lines to greet us - by name! The head waiter in the restaurant, the waiters, busboys...everybody bent over backwards to be helpful. That said, all the "things" were just ok. Pool water was dirty; wifi didn't reach the rooms; a/c directed at the bed (and directionality not adjustable); our room was at the very back of the facility, facing outward to not much; and the food sounded better than it looked and tasted. So this is a place I'd suggest for an overnight if you had to break your trip in Esterillos, but I don't recommend a longer stay.

10/10 Excellent

Jose

Stayed 1 night in Nov 2023

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Buen servicio
La pasamos súper bien. Maya nuestra perrita muy feliz. Gracias Muy atentos en el restaurante, excelente servicio
Stayed 1 night in Oct 2023
Response from ADM on Oct 19, 2023
Hola Adriana, gracias por si visita y nos complace mucho saber lo bien que la pasaron, para el equipo del Hotel Costa Pacifica es nuestro objetivo que se sientan mejor que en casa y que sea de sus hoteles preferidos, la esperamos pronto.

10/10 Excellent

March

Stayed 1 night in Sep 2023
Response from ADM on Sep 17, 2023
Gracias por si Visita, esperaos pronto de nuevo tenerlos por el hotel y que tengas nuevas experiencias con el equipo.

8/10 Good

Verónica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia.
Una estadía muy agradable. Amenidades excelentes para las familias con mascotas ya que disponen de áreas exclusivas para disfrutar y nos pueden acompañar en la habitación. Definitivamente volveremos. La playa está a 10 minutos caminando.
Stayed 1 night in Jul 2023

10/10 Excellent

Alejandro Coto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el lugar, el edifico está muy nuevo y bien mantenido, con un aspecto moderno, confirmar traviesa y muy aseado. La atención fue muy buena, las personas fueron muy amables y la comida muy rica.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jeffrey

Traveled with family
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
El Hotel esta en excelentes condiciones, instalaciones muy muy bonitas pero sobre todo la atencion del personal es demasiado buena. Recomendado al 100%
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel se ve como nuevo (no lo es) el trato del personal excelente. Definitivamente volveré pronto
Stayed 2 nights in Feb 2023

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rapport qualité prix. L’hôtel est rénové. Plage tranquille et facile d’accès
Stayed 3 nights in Feb 2023

10/10 Excellent

Julien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe.... rien a redire tout est super bien... le personnel gentil... un grand jardin , une piscine de bonne taille avec un jacuzzi, les chambre sont entièrement restaurée. Billard, babyfoot, table de ping-pong. Zero défauts. On devais passé une nuit au finales on en a repris 3. A 200m de la plage esterillos qui est pour nous une des plus belle
Stayed 1 night in Feb 2023

10/10 Excellent

Ilse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtige accommodatie. Mooie grote kamers met heerlijke bedden en een fijne badkamer met heerlijke douche
Stayed 3 nights in Feb 2023

10/10 Excellent

carlos

Stayed 1 night in Jan 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy agradable, con orden, limpieza y con importantes remodelaciones recientes en habitaciones y áreas sociales. Para nosotros, lo que fue positivo es que realmente son "Pet Friendly", pues no tuvimos ningún inconveniente en ese sentido. Volveremos!
Stayed 3 nights in Jan 2023

6/10 Okay

carlos

Business traveler
Liked: Cleanliness
Solo me quedé una noche, solo tuve un pequeño atraso con el registro.
Stayed 1 night in Dec 2022

10/10 Excellent

carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia
El hotel cumplio mis espectativas, la relacion precio vrs servicios es muy bueno, todo va muy fluido, siempre que voy al lugar siempre selecciono dicho hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar se mantiene muy limpio.
Stayed 1 night in Oct 2022

10/10 Excellent

Raul, Cartago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estado y habitación impecable
Stayed 1 night in Sep 2022