Ratings based on 332 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Little River
Posted Feb 23, 2024
It was good!
Comment from Hotel Management
Feb 26, 2024 by The Management, Hotel Management
Dear Nadia,Thank you for taking the time to share your stay feedback. We are glad to read the high rating. May I take this opportunity to thank you again for staying with us and we sincerely hope having an opportunity to welcome you back. Sincerely yours, The Management
by A verified traveler from Croydon
Posted Dec 16, 2023
Comment from Hotel Management
Dec 23, 2023 by The Management, Hotel Management
Dear guest,Thank you very much for taking time to rate us. May i take this opportunity again for staying with us and i look forward to welcoming you back again Sincerely yours, The Management
by A verified traveler
Posted Nov 29, 2023
Good points about the hotel was the very comfortable bed and pillows that guaranteed a peaceful sleep each night.
Breakfast was okay with a wide choice options.
Area is not noisy .
The staff were kind to offer me 30 minutes late checkout till 12.30pm.
The hotel failed on the dodgy safety box in my room.
After inputting the 4 digit code I noticed that the safe opened by just pressing one of the numbers only!
I didn’t report to get it fixed as I was only there for 2 days but considering that nothing was stolen from the safe, it also speaks well about the honest integrity of the staff.
So overall I would gladly stay at this hotel again.
Comment from Hotel Management
Dec 23, 2023 by The Management, Hotel Management
Dear valued guest,Thank you very much for taking time to share your feed back. We are glad to hear that you had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for everyday. May i take this opportunity again for staying with us and i look forward to welcoming you back again for a more delightful experience. Sincerely yours, The Management
by A verified traveler
Posted Nov 20, 2023
Will come again
Comment from Hotel Management
Dec 23, 2023 by The Management, Hotel Management
Dear guest,Thank you very much for taking time to share your feed back. We are glad to hear that you had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for everyday. May i take this opportunity again for staying with us and i look forward to welcoming you back again for a more delightful experience. Sincerely yours, The Management
by A verified traveler
Posted Nov 15, 2023
Everything was i excellent as i stayed here before and i would highly recommend anybody to stay here.
Comment from Hotel Management
Nov 16, 2023 by The Management, Hotel Management
Dear Mr. Mineshakumar Ramubhai, Thank you for taking the time to write this review. We are glad to hear that you had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, The Management
by A verified traveler
Posted Oct 20, 2023
The hotel is in a great central position, the rooms and facilities are very good. The jewel in the crown is the staff, they are simply amazing.
Comment from Hotel Management
Oct 24, 2023 by The Management, Hotel Management
Dear Karl Raymond,Thank you very much for taking time to share your feed back. We are glad to hear that you had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our service and facilities as it is what we strive for everyday. May i take this opportunity again for staying with us and i look forward to welcoming you back again for a more delightful experience. Sincerely yours, The Management
by A verified traveler
Posted Sep 16, 2023
Exceptionall customer service
Comment from Hotel Management
Sep 19, 2023 by The Management, Hotel Management
Dear Guest,Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you had a pleasant stay with us. Your positive high light to the team members is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to Thank you again for staying with us and i look forward to welcoming you back again for a more delightful experience. Sincerely yours, The Management
by A verified traveler
Posted Aug 22, 2023
They were very welcoming, and the service was excellent.
Comment from Hotel Management
Aug 31, 2023 by The Management, Hotel Management
Dear, Mr. Hugues,Thank you very much for taking the time to share your feed back. We are glad to hear that you had a pleasant stay with us. Your positive highlight to the team members is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to Welcoming you back again for a more delightful experience.Sincerely yours,The Management
by A verified traveler
Posted Aug 6, 2023
Everything i expected
Comment from Hotel Management
Aug 9, 2023 by The Management, Hotel Management
Dear Mr. Mineshhakumar Thank you so much for staying at Centara Nova Hotel & Spa Pattaya and Thank you very much for giving us 5 star rate.. We are very much look forward to your next stay.
by A verified traveler
Posted Jun 18, 2023
Absolutely amazing experience. All the staff where very friendly and helpful nothing but smiles and great service. Hotel is very clean and well kept and quite and not so far from the nightlife but far enough to get great sleep. Only issue I had was my sheets not being cleaned as much as I wanted them to be. A will be going again in the future.
Comment from Hotel Management
Jul 1, 2023 by The Management, Hotel Management
Dear Brandon,Thank you for choosing our Hotel for your holiday. It is our sincere pleasure to have you with us. We truly appreciate the amazing feedback you have shared and pass along your appreciation to our entire team as it is feedback such as yours that provides motivation to continue delighting our future guests.Kindest regards,The Management
