Ratings based on 1,593 Verified Reviews

4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Very clean and nicr and right on the beach

Posted Sep 20, 2017
Staff was amazing and the convenience of being right on the beach was nice.
Comment from Hotel Management
Sep 21, 2017 by Danielle , Hotel Management
Thank you for the 5-star review, Lezlee! We're so happy you enjoyed the amazing staff and convenient location! We hope to welcome you back to our little slice of paradise soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Close to the beach and restaurants

Posted Sep 19, 2017
Fun Stay ( love the free breakfast) Gave us a late check out on last day (12:30) , we enjoyed the beach some more
Comment from Hotel Management
Sep 20, 2017 by Krissy , Hotel Management
Brian, thanks for taking the time to share your great experience with us. We're so happy to hear that you enjoyed the complimentary breakfast, a late check-out as well as the beach. We look forward to welcoming you back one day soon. --Krissy
3 out of 5
Recommended
for Everyone
by A verified traveler from Hollywood Fl

Pensacola Beach

Posted Sep 15, 2017
1st staff was great. Got to our room and found the bed thrown together, hair in the shower, sticky floors in the bathroom. Then we discovered no hot water.
Comment from Hotel Management
Sep 18, 2017 by Online Concierge, Hotel Management
Thank you for your valuable feedback, Richard. We’re so sorry you had a negative housekeeping and maintenance experiences in our hotel, as your experience during your stay sincerely matters to us. We appreciate you letting us know. Candid comments always help us do our job better. We are truly glad to know that our staff was so great to work with during your visit. We hope you will consider coming back again and we can change your experience with us! - Liz
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Hotel location was great, staff was very friendly and attentive.
Comment from Hotel Management
Sep 6, 2017 by Krissy , Hotel Management
Thank you so much for the terrific review. We're so pleased to hear that you enjoyed the great location as well as our friendly staff too. We look forward to welcoming you back to the pristine shores of Pensacola Beach one day soon. Thanks for choosing to stay with us and safe travels until next time. --Krissy
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Perfect location!

Posted Aug 26, 2017
Walking distance to the beach. Rooms were spacious and clean. The breakfast was good. The hotel did run out of hot water one night, not sure how that happened. Overall we enjoyed our stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

NICE HOTEL CLOSE TO BEACH

Posted Aug 24, 2017
Pros: Very clean rooms and lobby area
Cons: nothing
Location: Good location, close to everything, walking distances.
We have been coming to this hotel for 3 years now. Have had a very pleasant experience every time.
Comment from Hotel Management
Aug 26, 2017 by Online Concierge, Hotel Management
Thank you so very much, Brenda, for coming to stay with us and for taking your time to share with us your experience. We're so very pleased to know that you found our rooms and lobby area so clean and that you were able to enjoy our central location. Thank you for coming to stay with us for the past three years, this means a great deal to us. We can't wait to have you back again soon. - Liz
5 out of 5
Recommended
for Families
by A verified traveler from New Orleans

Nice Hotel, Close to the Beach

Posted Aug 22, 2017
Pros: Clean and location
Cons: nothing
Location: miniature golf and game rooms. shopping eating and entertainment directly across the highway
I really enjoyed my stay at this hotel. Perfect location! Right on the Beach! 2 Pools and a Tiki Bar. The room was clean and cozy! The A/C was super cold and they were walking distance from miniature golf, game room and Resturant "Crabs" Awesome!
Comment from Hotel Management
Aug 24, 2017 by Danielle , Hotel Management
Thank you for the excellent review, Shae'! We're so happy you enjoyed the perfect location and clean & cozy room! We hope to welcome you back for another 5-star experience soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ringgold, GA

Great Hotel on the beach.

Posted Aug 20, 2017
Great hotel on the beach and the staff was very nice and helpful.
Comment from Hotel Management
Aug 23, 2017 by Krissy, Hotel Management
Thank you for the excellent review, Dale! We're so happy to hear that you enjoyed the beach as well as the nice staff too. We can't wait to welcome you back to Pensacola Beach the next time you're in the area. Thanks for choosing to stay with us. --Krissy
2 out of 5
by A verified traveler from Pace, FL

On gulf and close to nice restaurants and bars

Posted Aug 18, 2017
Pros: Location
Cons: Definitely the breakfast. Plus I think it is in need of renovation
Sorry breakfast. Had a problem getting wash cloths and hand towels first day. There were only one of each in our room. WiFi was not very good. I've stayed in a lot of Hampton Inns over the years and always found them to be superb. This one definitely did not live up to my expectations. It was way over priced for what it was. I brought out of town company with me and was frankly embarrassed
Comment from Hotel Management
Aug 20, 2017 by Krissy , Hotel Management
Thank you for taking the time to share your experience with us, Lani! We're happy to hear that you enjoyed being on the Gulf as well as the close proximity to restaurants and bars. We're so sorry that you had a negative experience with breakfast and will pass this along to our team for review. We would love to make things right for you, so please feel free to reach out to our General Manager directly with any concerns that you may have. We hope to have another opportunity to welcome you back soon. Thanks for choosing to stay with us. --Krissy
3 out of 5
Recommended
for Everyone
by A verified traveler from Carrollton, TX

Posted Aug 17, 2017
Couldn't set the room clock to correct time. During breakfast, hotel ran out of milk. Very pricey but It's on a beautiful beach.
Comment from Hotel Management
Aug 20, 2017 by Krissy , Hotel Management
Thank you for taking the time to share your experience with us, John! We're glad you enjoyed the beautiful beach. We're very sorry to hear about the clock issue as well as running out of milk at breakfast time too. We'll be sure to pass this along to our management team so we can work to fix the issue. We hope to welcome you back to the pristine shores of Pensacola Beach one day soon. Thanks for choosing to stay with us. --Krissy