"most of the staff was very rude. it claims to be a high end resort but the staff was horrible"…""most of the staff was very rude. it claims to be a high end resort but the staff was horrible"WWW…"

Reviewed on Feb 5, 2020

"Trải nghiệm ở resort này là cực tệ. Không gian sạch sẽ, nhưng việc xây dựng đội ngũ vận chuyển khách từ trong villa đến sảnh, hoặc giữa các sảnh chính của resort là cực kì chậm chạp. Book xe có khi đợi 1-2h thì xe đưa đón hành khách mới tới. 4h cả nhà tôi muốn ra bãi biển tắm thì book xe đến 5h30 ..."…""Trải nghiệm ở resort này là cực tệ. Không gian sạch sẽ, nhưng việc xây dựng đội ngũ vận chuyển khách từ trong villa đến sảnh, hoặc giữa các sảnh chính của resort là cực kì chậm chạp. Book xe có khi đợi 1-2h thì xe đưa đón hành khách mới tới. 4h cả nhà tôi muốn ra bãi biển tắm thì book xe đến 5h30 ..."WWW…"

Reviewed on Sep 5, 2020

"Breakfast was so poor for a 5-star resort. On the last day, we called a shuttle to go to lobby for checking out (we need to leave at 10) at 9:25. They committed to pick us in 15 minutes but actually no one came until 10. Many cars passed by our villa but no one stopped. At the lobby, we complained ..."…""Breakfast was so poor for a 5-star resort. On the last day, we called a shuttle to go to lobby for checking out (we need to leave at 10) at 9:25. They committed to pick us in 15 minutes but actually no one came until 10. Many cars passed by our villa but no one stopped. At the lobby, we complained ..."WWW…"

Reviewed on Jun 15, 2020

"Nice new hotel, good pool for everyone."…""Nice new hotel, good pool for everyone."WWW…"

Reviewed on Jan 4, 2021

"Comfy cosy resort on Phu Quoc nearest to the most scenic cable car sea view experience found on this relatively unknown island. Hotel may be a far distance from the airport at this corner of the island. Hotel resort is self-contained with many resort activites - beach, pool and a games room. Morning ..."…""Comfy cosy resort on Phu Quoc nearest to the most scenic cable car sea view experience found on this relatively unknown island. Hotel may be a far distance from the airport at this corner of the island. Hotel resort is self-contained with many resort activites - beach, pool and a games room. Morning ..."WWW…"

Reviewed on May 5, 2020

"Beautiful resort. Very comfortable beds, gorgeous pool & stunning beach. The rooms are quite luxurious. The resort is rather remote so must take taxi or rent motorbike to get in to town. Good for quiet secluded time"…""Beautiful resort. Very comfortable beds, gorgeous pool & stunning beach. The rooms are quite luxurious. The resort is rather remote so must take taxi or rent motorbike to get in to town. Good for quiet secluded time"WWW…"

Reviewed on Feb 21, 2020

"As a frequent flyer, I've been staying in different Novotels globally. This one in Phu Quoc also shows the typical standards of Novotel. Clean guest room with a bathtub. Polite and helpful staffs. Not very surprised but bunch of selection of buffet breakfast. The best part is it comes with private ..."…""As a frequent flyer, I've been staying in different Novotels globally. This one in Phu Quoc also shows the typical standards of Novotel. Clean guest room with a bathtub. Polite and helpful staffs. Not very surprised but bunch of selection of buffet breakfast. The best part is it comes with private ..."WWW…"

Reviewed on Jun 22, 2020

"it was very nice to enjoy peaceful beach, comport villa and kind staffs. just one thing I disliked that there was music stage for buffet dinner in the beach and Villa guests (local Vietnamese) were allowed to sing a song very loudly on the stage late night. I was there with family. two boys already ..."…""it was very nice to enjoy peaceful beach, comport villa and kind staffs. just one thing I disliked that there was music stage for buffet dinner in the beach and Villa guests (local Vietnamese) were allowed to sing a song very loudly on the stage late night. I was there with family. two boys already ..."WWW…"

Reviewed on Jan 31, 2020

"Place was great, chill at the beach or pool."…""Place was great, chill at the beach or pool."WWW…"

Reviewed on Feb 18, 2020

"The room did not have multiple outlets by the table so either I had to not use the light and have my laptop charged or have my laptop run on battery and use the light. The pillows had a bad smell like a sweaty man smell. The pillows were too flat. There was a bug in my room."…""The room did not have multiple outlets by the table so either I had to not use the light and have my laptop charged or have my laptop run on battery and use the light. The pillows had a bad smell like a sweaty man smell. The pillows were too flat. There was a bug in my room."WWW…"

Reviewed on Jan 17, 2020

"Nice place but I recommend to wear a shirt when you swim in the beach sometime there are a lot of micro jellyfish"…""Nice place but I recommend to wear a shirt when you swim in the beach sometime there are a lot of micro jellyfish"WWW…"

Reviewed on Feb 20, 2020

"New resort, Lovely bungalows, but you need your own transport. Not near anything but the beach which closes at 6.30 pm. Universal English language was difficult and restaurant was utilitarian and bar non existent. Basic resort furniture with no cushions or comfort, they will sort, but need time."…""New resort, Lovely bungalows, but you need your own transport. Not near anything but the beach which closes at 6.30 pm. Universal English language was difficult and restaurant was utilitarian and bar non existent. Basic resort furniture with no cushions or comfort, they will sort, but need time."WWW…"

Reviewed on Jan 22, 2020

"Excellent service from reception to house keeping. Far away from main town but has shuttles to and from hotel. Exceptional buffet breakfast, good for relaxing getaway. Lovely and roomy villa with private swimming pool. Definitely recommend and love to come back for a holiday."…""Excellent service from reception to house keeping. Far away from main town but has shuttles to and from hotel. Exceptional buffet breakfast, good for relaxing getaway. Lovely and roomy villa with private swimming pool. Definitely recommend and love to come back for a holiday."WWW…"

Reviewed on Jan 23, 2020

"This hotel is ideally located with amazing facilities like swimming pool, beach just a 10 metres walk away, gym if you need to work out and they even organised event for family with kids daily. The services from the staffs were excellent and the room was very well kept and cleaned. Breakfast was ..."…""This hotel is ideally located with amazing facilities like swimming pool, beach just a 10 metres walk away, gym if you need to work out and they even organised event for family with kids daily. The services from the staffs were excellent and the room was very well kept and cleaned. Breakfast was ..."WWW…"

Reviewed on Mar 24, 2020

"Overall great resort. Good location and beach access."…""Overall great resort. Good location and beach access."WWW…"

Reviewed on Dec 31, 2020

"I had a wonderful week long stay at Chen Sea. This was my second time at Chen Sea. It is so relaxing. The rooms are large and well maintained. I LOVE the bathtub on the patio and the breakfast is great! I am looking forward to my next stay at Chen Sea."…""I had a wonderful week long stay at Chen Sea. This was my second time at Chen Sea. It is so relaxing. The rooms are large and well maintained. I LOVE the bathtub on the patio and the breakfast is great! I am looking forward to my next stay at Chen Sea."WWW…"

Reviewed on Oct 20, 2020

"so beautiful"…""so beautiful"WWW…"

Reviewed on Jun 13, 2020