Nice Room, Poor Food/Service/Accessibility.
Posted Aug 11, 2016 on Hotels
Had a great holiday with all the family, the cape suite was a good size and done up nicely. On the down side there are steps everywhere, if you are in a wheel chair or have a double push chair, then you are really limited as the lift is tiny and stops 5 flights of stairs up from the beach, and the road way is very steep! With a few exceptions, housekeeping for instance, the staff generally didn't want to be there and they let it show. Food choice is very limited, 1 nice restaurant, and 2 others serving the same mediocre food, but the biggest mistake is the beach bar stops food at 4:30 and closes all together at 6 (though you'd have thought it was already closed)! re-train the staff, change the executive chef, open the beach bar into the night, install a bigger lift down to the beach and a few more ramps and you would have a really great hotel.