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Reviews of Rome Place Hotel

3.5 out of 5
Rome Place Hotel
23/8 Soi Hub-Ek, Phuket Road, Muang District, Phuket, Phuket

Reviews

6.8
Rating 10 - Excellent. 8 out of 98 reviews" "
Rating 8 - Good. 38 out of 98 reviews" "
Rating 6 - Okay. 34 out of 98 reviews" "
Rating 4 - Poor. 13 out of 98 reviews" "
Rating 2 - Terrible. 5 out of 98 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Pretty far from city center, but that was our fault for not checking that.
Stayed 3 nights in Feb 2019
Response from JD on Feb 23, 2019
Thank you so much for your review Sir.

6/10 Okay

tony, Macau

GOOD LOCATION, good rate
GOOD LOCATION, good rate, microwave is not working. no hot water in room. simple items they should place in room
Stayed 1 night in Jan 2018
Response from JD on Apr 25, 2018
Dear Sir Thank for your comments. We already replace the old with the new microwave to serve all the guests. Hot water is 24hours free service at the cafe. Looking forward to have you here again. Have a nice day.

8/10 Good

tony, Macau

Liked: Cleanliness, room comfort
good value,no coffee maker, Microwave not working
we stay in this hotel for a week. Not bad but can be better. provide tea maker in room so client can get hot drinking water, repair the microwave
Stayed 3 nights in Jan 2018
Response from JD on Apr 3, 2018
Thank You Sir. We are now improving your advice points. Have a nice day

4/10 Poor

Per

Liked: Staff & service
Disliked: Cleanliness
Not clean, friendly staff. Not recommended.
Friendly staff (limited English) but not clean rooms and rooms are in need of renovation. Hard bed. I've stayed at worse hotels but also many better ones in this price range. Location is good.
Stayed 2 nights in Dec 2017
Dear Sir, Thank you so much for your feedback.We will try our best to improve everything as per your advice. Have a nice day

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and close to plaza and eating
Nice, quite and spacious room

2/10 Terrible

jo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible service and dirty bathroom and fridge
the female front desk receptionist is terrible, a couple ask for how to get to airport and she said by taxi, and asked how much she said THB700, the young couple inquire its any cheaper way like a minivan, she only shaken her head. She must known there are minivan and bus available. The bathroom is too dirty and old and smell to use; fridge is terribly old and discoloured

6/10 Okay

Marco , Dubai

Liked: Staff & service
very basic .. not wow
hotel is very basic .. good for one night ... in hotel room tastes weird .. staff are helpful but don't speak much English ..

6/10 Okay

JESLYN

Disliked: Staff & service, property conditions & facilities, room comfort
No WiFi in the room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's great n cheap also.. Near to the town..n shopping mall in a walking distance.

6/10 Okay

Verified traveler

4/10 Poor

Luz

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby; Value: Could be better; Service: Rude; Cleanliness: Grubby;

8/10 Good

vinod, new delhi

Liked: Cleanliness, staff & service, property conditions & facilities
vinod from india
I m vinod kumar stay with my friends. Hotel rome palace is good clining is good, but breakfast is not good & hotel location to far from air port,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel with great staff
We loved the friendly staff and the location. It is close and easy to find transport. We loved our view and also the fact that they made it so easy to check in and check out. The staff made our stay so nice.

10/10 Excellent

Praha Regular

Liked: Cleanliness, staff & service, room comfort
Made my Stay in Phuket
First of all I didn't understand quite how much Phuket was a party town so I am glad I booked this away from Patong beach because it was a nice cool chill neighborhood. The room was a great value and very clean. Phon was a wonderful help at the front desk, breakfast was good, peaceful environment. I will stay here again when I come back to Phuket.

8/10 Good

carpediem86, Phuket town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for its price
Stayed here a bit longer then planned. Good hotel for a cheap price. The restaurant nearby with thai sea food is very good, just ask about it in the reception.

8/10 Good

carpediem86, Phuket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for its price
Cheap hotel but still good. Recommended.

6/10 Okay

mark69

Liked: Cleanliness, staff & service
Great stay
Great location make sure to book online because the walk in price is more expensive

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good stay in Phuket Town
Nothing to share...............................................................................

8/10 Good

Dan, Toronto

Liked: Cleanliness, room comfort
Clean room and good location
Hotel is very close to downtown and bus station. Clean room and good location. Complementary breakfast provided.

4/10 Poor

cool man here, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Bad Experience

4/10 Poor

Jim, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Convenient, but cheap
Cheap... says it all. Not an easy place to find, and a little far south to be a "perfect" location in Phuket. We didn't get the breakfast we paid for, 1 day they only had tea, 1 day they only had coffee... we were lucky to get toast! (And they were even short on smiles) We were locked out of our first room after the barrel lock had worn smooth and the hotel couldn't be bothered to fix it. We were moved to another room, where the bed was only 5ft long. A problem for all but the hobbits. Decor was SO dated everywhere. Cheap, not cheerful, and less than convenient.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got what we paid for
We were just passing through Phuket for a night so we booked rome because it was cheap. And we got what we paid for. The toilet was basically in the shower, and the shower drained very slowly so if we had to use the toilet we had to step in shower water.

4/10 Poor

Greg, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good... for only one night
We stayed there one night before leaving to Koh Lanta. Rooms are small, breakfast is light, the hotel and premises look old. But the price is very low. It's ok if you wanna stay just one night and you are not looking for comfort. If you expect high value, you should get another hotel...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
close to what I want to go
this is first time to try some cheap hotel, we find out stay in the cheap hotel but ask for the best room is what we are gooing to do next time.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Incredibly good value, clean, ferry port closeby
It's a step up for a hostel. I wouldn't stay more than two nights and the nights would be down to convenience. It's very basic, but clean and easy to get to the ferry port if you come in too late to catch one to Phi phi. Pick up by taxi is at 7ish and they are very helpful....I have recommended it to a friend for this reason and may well stay there again as I'll be returning soon.

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night to see Phi Phi and James Bond Island
Routine accomomodations that included 2 bottles of water with toast/cofee breakfast. It was surprisingly very economical for the value.

6/10 Okay

Ana

Disliked: Staff & service
Not so good as in photos... acceptable just to sleep.

8/10 Good

Jess, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel if you need to spend a night in Phuket before heading to the islands. It's fairly clean and comfortable and there are plenty of places to eat nearby.

8/10 Good

Jyri, Vantaa, Finland

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, clean, reasonable cheap hotel in Phuket Town
If you are looking cheap, but nice, clean and quiet hotel in Phuket Town, this is your choise. This is not a luxory hotel, but suprisingly nice hotel. I would recommend this place to anybody who just want place to sleep. A+

8/10 Good

anchana

Liked: Staff & service, property conditions & facilities, room comfort
suwanna
very convernient

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Good and clean place to stay for
Good and clean place to stay for couple of nights, the hotel staff was friendly and helpful.

4/10 Poor

Anonymous

Disliked: Staff & service
good and simples
To access the beachs its a little bit confuse and long

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Clean hotel room with very good
Clean hotel room with very good service, but dining restaurant lacking in service and choice, especially breakfast which is not available until 8.30am daily.

2/10 Terrible

Gibran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO NO NO
This hotel was worse then I had expected. There was a construction going on so basically when you step in there was no lobby. The rooms had keys instead of cards, which was scary. My bathroom shower was clogged maybe because they just renovated the room. Someone came and did a temp fix but I decided not to take a shower after all that. There were no lockers in the room that means you have to leave you important belonging with the front desk. The room was clean.

6/10 Okay

Filip

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2019
Response from JD on Feb 7, 2019
Thank you very much for your review. Hope to have a chance to serve you again. Sincerely yours

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good but breakfast
Room was clean, air con worked, everything was fine, but the drain was clogged in the shower so you had much water in the floor which was annoying. But i guess it was not like this in every room. Besides that all in all it was oaky. The breakfast is really not good. The selection is poor and the food is not good. Better eat breakfast somewhere else.
Response from JD on Apr 3, 2018
Dear Sir, Thank you very much indeed for your feedback. We will try our best to improve your advice. Have a nice day Sir

8/10 Good

Anniina, Orimattila

Liked: Property conditions & facilities
Ok hotelli keskellä arkea
Mukava hotelli, joskin melko kaukana vanhasta kaupungista. Meille tämä sopi, koska myös hintataso oli alhaisempi esim.ruokapaikoissa kuin vanhassa kaupungissa. Henkilökunta ei osannut kovin hyvin englantia, mutta pärjättiin hyvin myös ulkopuolisten paikallisten avustuksella esim. pyykin pesusta lähi pesulassa
Stayed 5 nights in Feb 2018
Response from JD on Apr 3, 2018
Thank You very much indeed for your feedback. We will keep improving all your advice. Have a lovely day ;)

10/10 Excellent

KONSTANTINOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room.
Easy to find right in the center of phuket town with zero urban noise.The room was clean and big enough ,priced very well.
Stayed 3 nights in Jan 2018
Response from JD on Apr 3, 2018
Dear Sir, Thank You So Much For your feedback. Have a lovely Day;)

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok
Helt ok att bo. Bodde bara en natt. Frukosten som ingick vinner väl inga priser direkt 😂
Stayed 1 night in Jan 2018

10/10 Excellent

Michael , Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket prisvärt i Phuket town.
Fantastiskt för det priset! Trevligt bemötande och väldigt hjälpsam personal. Läget är lite avsides men ett bra och trevligt boende för en billig peng.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
Lage ok aber sehr unsauber.
Wir haben 2 Nächste verbracht. Lage war OK mit Gute Preisleistung. Aber die beide Badezimmer waren sehr unsauber. Ich kann nicht weiter empfehlen.Aber wenn jemand etwas günstig suche in Phuket dann kann schon probieren.
Stayed 2 nights in Dec 2017
Response from JD on Jan 5, 2018
Thank you very much for your feedback.We will definitely improve everything. Have a great day Sir

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night, not longer.
Hotel was big and scary. Felt almost like ghosthouse, didn't see any other guest in the evening or morning. Felt like we went back in 80's, but there was no one except us. Room was pale and toilet/bathroom was dirty and in bad shape. Bed was big, clean and ok. Ac and wifi worked well, okay to stay one night.

6/10 Okay

Anneke, Antwerpen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Vlakbij Phuket Old Town
Onvriendelijk personeel Rustig gelegen Oncomfortabele badkamer Lekkende kraan Zeer comfortabel bed

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je ne le recommande pas!
Hôtel délabré, mal situé et méritant un coup de neuf et de propre! Cheap comme disent les voisins!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Dec 13, 2016
Dear Sir/Madame, Rome Place Htel would like to thank you very much for all your feedback given to us. They are all very valuable to us. We definitely will try to improve all the points asap. Looking forward to have a chance to serve you here. Have a nice day. Best Regards, Jittima

6/10 Okay

sze wai, hk

為了是凌晨機回港，但以這個價錢，酒店是值回，整體都乾淨企理

6/10 Okay

Verified traveler

住宿
環境普通，價錢便宜，過夜準備去機場而住宿，酒店的機場送機要價400B

6/10 Okay

Sasirint, กทม

Disliked: Cleanliness, staff & service
แนะนำ
โรงแรมดีโอเค แต่ภายในห้องสกปรก แม่บ้าน/พนง.ทำความสะอาด น่าจะเก็บให้สะอาดกว่านี้ สิ่งที่เจอคือไม้จิ้มฟันในห้อง เศษผม หยากไย่ ละคราบสกปรก บนผ้าห่มที่ซักไม่ออก โรงแรมควรจะคำนึงถึง ความสะอาดมากกว่านี้

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格平，環境可以接受
因為我須乘搭午夜航班回香港，而今次布吉之旅最後一站是布吉城，所以我選擇了它，我以港幣$167元租了一天房，方便存放行李及出機場前洗澡，我用相信用旅館比酒店來稱呼他較為適合，我只花$167元，我沒有對它有任何豪華裝修的期望，衛生尚算可以，大堂好多蚊子，步行五分鐘 便能到達百貨公司，如果以上述價格作比較，十分滿分，我會給6.8分。

6/10 Okay

San Gallo

Gutes Preis-Leistungsverhältnis
- Das Zimmer war gross und geräumig - Die Klimaanlage funktionierte einwandfrei - Das Bett war sehr angenehm - Im 2. Stock ist alles für Massagen eingerichtet. Die Massagen sind sehr zu empfehlen. Ab 320 Baaht gibt es 2 Stunden Thaimassage. Ölmassage für 2 Stunden kostet 700 Baaht - Das Badezimmer und die Dusche sind nicht getrennt, daher ist das Badezimmer nach dem Duschen nass. Man gewöhnt sich aber daran. - Der Balkon war gut, um Kleider zu trocknen oder eine zu rauchen. - Kleider waschen nicht im Hotel, da zu teuer. Man sollte den Waschservice gegenüber vom Hotel wählen oder den rechts vom Hotel. - Einkaufen im Laden gegenüber vom Hotel. Ist günstiger. - Das Frühstück ist nicht zu empfehlen, da man für 100 Baaht fast nichts bekommt. Man sollte in ein nahegelegenes Restaurant gehen. Es hat einige gute Restaurants. - Ausflüge nicht im Hotel buchen. Völlig überteuert! Man kann in eines der vielen Reisebüros gehen für Phi Phi Island, etc. - Die Frauen (speziell Phon) an der Rezeption sind sehr freundlich. - Die Männer an der Rezeption sind sehr unfreundlich. Ich weiss auch nicht was für Probleme die haben. Sie behandeln dich von oben herab, einfach nur arrogant sowas! - Im grossen und ganzen war es aber für 20 Dollar pro Nacht in Ordnung