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The Ramsey

Photo gallery for The Ramsey

Primary image
Indoor pool
Indoor pool
Indoor pool
Pillowtop beds, desk, blackout drapes, soundproofing

Overview of The Ramsey

The Ramsey

3.0 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
3230 Parkway, Pigeon Forge, TN, 37868

Explore the area

  • Popular LocationPigeon Forge Factory Outlet Mall13 min walk
  • Popular LocationLeConte Center At Pigeon Forge16 min walk
  • Popular LocationThe Comedy Barn Theater19 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)55 min drive

Choose dates to view prices

About this area

Pigeon Forge

Located in Pigeon Forge, The Ramsey is connected to the convention center. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Island at Pigeon Forge and Dollywood. Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park are not to be missed. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the sledding and snow tubing. Guests appreciate the hotel's quiet location.
Visit our Pigeon Forge travel guideOpens in a new window
Map

What's nearby

  • Patriot Park - 10 min walk
  • Pigeon Forge Factory Outlet Mall - 13 min walk
  • Pigeon Forge Gem Mine - 14 min walk
  • LeConte Center At Pigeon Forge - 16 min walk
  • The Comedy Barn Theater - 19 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • Kinkaku Japanese Steak House - 3 min walk
  • Huck Finn's Catfish - 5 min walk
  • Alamo Steakhouse - 8 min walk
  • Mama's Farmhouse - 11 min walk
  • Bennett's Pit Bar-B-Que - 11 min walk

About this property

The Ramsey

Adventure hotel connected to the convention center in Pigeon Forge with free breakfast
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
The Ramsey offers 206 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Hindi, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (18801 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Firepit
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Renovated entire property - June 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 36-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

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Pigeon Forge
Pigeon Forge
3 star
3 star
Business friendly
Business friendly
Hotel
Hotel
Guest rating 4+
Guest rating 4+
Pool
Pool

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

24-hour pool access
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey Hotel
The Ramsey Pigeon Forge
The Ramsey Hotel Pigeon Forge

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 446 out of 982 reviews
5 - Excellent 45%
Rating 4 - Good. 294 out of 982 reviews
4 - Good 30%
Rating 3 - Okay. 129 out of 982 reviews
3 - Okay 13%
Rating 2 - Poor. 70 out of 982 reviews
2 - Poor 7%
Rating 1 - Terrible. 43 out of 982 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Housekeeping was a little lax but at least they were there everyday to make beds and bring fresh towels.
Stayed 5 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel and can’t wait to come back. Best hotel I’ve stayed in for the price. Gorgeous and very friendly staff. Pool!!
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were perfect! They are going through some remodeling in common areas that prevented my giving all 5 stars, but otherwise they wld have received all 5 stars.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED everything about the property!! breakfast food could be fresher when it comes to the bagels/pastries. Pool was awesome with the waterfall. It was so refreshing on such a HOT day.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible stay! We had a blast! The pool and breakfast are awesome!
Stayed 2 nights in May 2022

4/5 Good

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is right in the middle of everything. 5 min drive gets you to dollywood, the shows, very convenient. Breakfast is very plentiful. Housekeeping is nonexistent.. Beds are very confortable. Ahowe
Stayed 4 nights in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked into to building we we treated with hospitality like no other place ive stayed. I will stay here again i. The near future.
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs a complete remodel. The dining options are very limited. The breakfast was mediocre they had "watered down" orange juice. For the price this place is not worth the money. The fitness center looks like old equipment from the 1980's. I know they are trying but it needs a capital infusion I am sure they are aware of that. The price is just far too much for the quality.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place
Stayed 2 nights in May 2022