Pine Chalets

"Clean room"

"Shuffle my reservation two hours before and still got charged for it"

"Overall, the stay was pretty good. The location really fit my needs. The hotel was quiet and the property was well taken care of. I would have given it a higher rating except that my rooms bathroom had small ants crawling on the floor. This went on for all 3 nights of my stay. They appeared to be coming from a small hole next to the shower. The rest of the hotel amenities were pretty decent. The morning breakfast is what has become expected when staying at a hotel. Adequate food choices, clean eating area and the service was really good. "

"Staff booked us in a room already occupied, took forever to get thst figured out at the front desk. Room was half cleaned with TV and bathroom light still on. Housekeeping came knocking at the door at 8:15am when check out isn't until 11am"

"The furniture was all scratched, couched had what looked like puke on it, the back of the bathroom door was filthy, no ice machine in the room or on site, was not aware that this is also a short/long-term living facility not just a hotel. There was no secure internet available. Kids running screaming. Was not acceptable."

"The mountain view was beautiful. We were sad the pool was closed for renovation but, no one was to disappointed. "

"Last minute trip to Blackhawk. Lodging was great and affordable. Wonderful staff."

"Our room was great upon check in, we rushed to get to our dinner reservation and didn’t realize the state of our room until our return. The bathroom shower had someone else’s bathroom products still in there; along with hair. There was a constant knocking in the walls in the bathroom. The bed was large but seems broken, you sunk into the middle of the mattress. "

"It’s kind of gone downhill a little. Room had some very noticeable repairs to previous damage that needed done. Housekeeping could definitely do a little better job cleaning as a surface cleaning in areas comes through."