Posted Sep 22, 2016
The location of the hotel was great- right off of the interstate and easy access. That was the only good part. As soon as we got to our room, the guests next door sounded like they were playing basketball. After pounding back on the wall, they stopped, but the noise level and door slamming was non-stop. I called the front desk to see if there was another room available, so my daughter and I could actually get some sleep, as we were dealing with an extremely stressful situation, which brought us to the city, and would be facing a rough day the next day. I was told they were sold out-so, sorry, but they would send Security up. There was no Security, and funny enough, there were still rooms showing available on the hotel website, as well as other travel sites. It's one thing to have to deal with rude, inconsiderate people (who were at it all night, so it was the worst 2 hours of sleep I have ever gotten thanks to the constant yelling and door slamming), but then to be blatantly lied to by the staff has definitely turned my opinion of Hampton Inn.