Terrace/patio
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Reviews of Hotel Travel-Inn

2.5 out of 5
Hotel Travel-Inn
Pahadi Marga, lakeside, Pokhara

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 27 reviews" "
Rating 8 - Good. 11 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Damu on Jun 18, 2018
Thank you so much for your feed back.

8/10 Good

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
I'd paid for an economy room and got what I paid for. My room was tiny but perfectly adequate, I only really needed a bed and a shower as I wasn't planning to be in the hotel that much. The management were very helpful and friendly in fact I got a knock on my door in the morning to tell me that there was a good view of Fishtail Mountain if I wanted to go up to the roof to have a better look. The hotel is in a good location, just a few minutes away from the main road where all the bars, restaurants and shops are.
Stayed 1 night in Aug 2017
Thank you very much for your time to give us the feedback.

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Very bad
No management and no rules Wi fi not working at all No hot water even in morning and if bath is required then only one option take cold water bath in cold morning or cancel your programme and most important is listening your complain. Employees responce when complained was " complain anyone we don't care " " Maybe our stay was free and complementary " What's this?
Thank you very much for your feedback. We was try to make you a happy that's way we give you the deluxe room instead of standard room booking . I think why you are not happy with our service. May be you know our hotel is the family hotel . I know why you are not happy because of you want to stay until 8 pm with out pay. The check out time is before 12 noon that's way you are not happy. any ware thank you very much for taking the time to write . And I remember when you arrived in the hotel you said you gone write bad thing on the expedia. also .

6/10 Okay

Debbie, New Zealand

Liked: Cleanliness, staff & service, room comfort
Friendly helpful staff
After a long journey the pretty courtyard and welcoming staff were a delight. The rooms a good size with comfy chairs and separate bathrooms. Decor a bit tired but clean. We were off trekking so being able to leave extra luggage in safe storage with identity tickets was a bonus. Local knowledge helpful when plane delayed and organising taxis. Breakfast onsite and close to all that we wanted to see and do with the lake a short stroll.
Response from Damu on May 9, 2017
Thank you very much for your feedback. We was try to make you a happy that's way we give you the deluxe room . I think why you are not happy with our service. May be you know our hotel is the family hotel . I know why you are not happy because of you want to stay until 8 pm with out pay. that's way you are not happy. any ware thank you very much for taking the time to write . And I remember when you arrived you said you gone write bad thing on the expedia. also.

8/10 Good

Lorin, Toronto

Liked: Cleanliness, staff & service
Reliable clean hotel in Pokhara
Friendly staff and clean rooms. Away from the main road so a bit quieter than other places. Some confusion about whether breakfast was included, (although it was clearly noted on my booking confirmation). Regardless, owner did the right thing and deferred to my understanding that it was included in the booking.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Excellent budget hotel close to everything.
They did not honour the free continental breakfast stated in the booking; I checked with them twice.

8/10 Good

Brahadeeswara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sanny, Daraga, Albay, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very close to Fewa Lake
Mr. Rishi-the manager of the hotel, is an amazing, polite, and friendly person. It was rainy, when I arrived, he was very helpful, he offered me an umbrella, when I visited the lake, in the afternoon. Overall, the hotel staff was great and efficient. The hotel has awesome view of the Himalayan Peak. The room, and the hotel was very clean.

10/10 Excellent

Amanda, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best beds!
Super friendly and accommodating staff. Most comfortable beds ever! Would stay here again

10/10 Excellent

Amanda, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice find in pokhara !
Super friendly staff, clean rooms and the most comfy beds!

8/10 Good

Mary hazel, Uk

Liked: Cleanliness, staff & service
Good value
Great value for the money

10/10 Excellent

Mike, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, central hotel!
Nice, clean, central hotel just removed enough to offer some peace and quiet from the hustle and bustle of the main street. Rooms towards the back of the hotel are quieter.

8/10 Good

Sivani, California

Liked: Cleanliness, staff & service, room comfort
comfortable bed, wifi and cable t.v
While their food was nothing to rave at, this hotel was accessible, comfortable and low budget. No uninvited pests, clean and everything worked when the power was on. This is a low end hotel price-wise, so don't expect power by expensive generators...but they do have emergency lighting and wifi stays on. Best for me was the mattress topping that was like memory foam. After some bad mattress nights, this was a god send. Helpful/agreeable staff that will help you line up travel plans/adventures as well.

4/10 Poor

Sara, Oakland, CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Terrible value for the cost
I was foolish enough to listen to Lonely planet about paying the extra 20$/night for a deluxe room. HUGE mistake. Sure, the deluxe room has a bathtub and a sitting area. It also has a bed that's harder than the floor, no wireless that works in the room, bedding from 1980, and disintegrating walls. This was not a $40+/night room. It was maybe worth half that. There are *much* nicer places for the same cost at Lakeside. The only reason I would give this hotel 2 stars is because the hotel staff was very, very accommodating, and the rooms were clean. I downgraded to a std room for the second night so I could get wifi access and sleep on a bed that wasn't harder than a rock. They weren't even going to give me a refund for the difference, but I was not about to pay for a deluxe room and stay in a std when the deluxe was completely unacceptable. Mind you because this is a smoking hotel, the std room I downgraded to reeked of smoke, and I had to get another blanket because I didn't want to sleep in what smelled like an ashtray.

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable priced hotel in great location
The hotel is good, with the rooms a little bit worn off. The prices are reasonable. It has a really convenient location in the middle of lakeside. The staff is very friendly and helpful. Come here since 10 years
Stayed 2 nights in Feb 2019
Response from Damu on Feb 20, 2019
Namaste Dear piter Thank you so much for your excellence feed back on the Expedia . We are very happy to see that you always happy with our service. Thank you so much . Have a wounderful trip a head. I hope we will see you soon

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with perfect location
Nice hotel with a great location right in the center of Lakeside. The staff is very helpful and friendly. Rooms are getting a little bit worn off, but are still good value for the price. I come here since 10 years and am still satisfied. Good midrange hotel in Pokhara.
Stayed 2 nights in Feb 2019
Response from Damu on Mar 3, 2019
Namaste Dear sir Thank you so much for your feed back. You like our place and service that's way you are coming since long time. I hope we will see you soon nest year. Have a great journey a head . Best Regards Mr.Damu

10/10 Excellent

Hiroshi, Chiba, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの方々にとても親切にして頂きました。
アンナプルナベースキャンプへのトレッキングのため、ガイドの手配とTIMSおよびPermissionの事前取得を日本からお願いし、スムーズに手配して頂きました。 トレッキングの際、近所のトレッキング用品店でシュラフをレンタルし、トレッキング終了後返却しようとしたところ、店が閉まっていて返却できない事態になり、翌朝にはカトマンズに出発することから、デポジットを回収できず困っていたところ、スタッフの方がその店に電話をして、かなり時間をかけて粘り強く交渉してくださいました。最終的に、その日のうちに返却することはできませんでしたが、スタッフの方がデポジット分を立て替えてくださいました。普通では考えられないことだと思います。 建物は新しくはありませんが、清潔でとても快適でした。また、レイクサイドから至近距離にあり、利便性も高く、宿泊費との兼ね合いでもお勧めです。
Stayed 1 night in Feb 2018
Response from Damu on Feb 22, 2018
Namaste Thank you so much for your feed back . We want to give the best service always for every guest.

8/10 Good

チェットリ, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
レイクサイドの好立地
オーナーさんらしき人は明るく感じのいい方でした。敷地の入口には警備員もいて安心です。一番安い部屋でしたが、お湯もしっかりでましたし、トイレ&バスルームも広くて清潔でとてもよかったです。ポカラのホテルは5箇所目ですが、また利用したいホテルです。
Response from damu on Jun 2, 2017
Thank you so much

10/10 Excellent

Katsumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
街の中心にあるホテル
マネージャーのダムさんは何でも相談にのってくれるので、遠慮なく何でも聞いて問題無し。レストランや買い物、湖も近くて便利な場所のわりには宿代も安い方。隣のホットサンドイッチ屋さんが美味しいので、そちらもおすすめ。
Response from damu on May 10, 2017
Thank you very much for your feedback.

6/10 Okay

Verified traveler

便利なホテル
Wi-Fiが全然ダメ。庭や廊下は綺麗に清掃されている。

6/10 Okay

Verified traveler

8/10 Good

Anna, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget and clean.
if you just want the basic but clean also this hotel is right. Budget but clean. Simple room and nice staff. Would stay in this hotel next time also.

8/10 Good

あじあんじゃんくしょん２

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
湖畔の快適なゲストハウス
フェワ湖畔の観光に便利な場所にある。ゲストハウスということで快適さはあまり期待していなかったが、清潔さや水回り、ホットシャワーなど特に問題はなかった。スタッフのホスピタリティは抜群で、常に何か声をかけてくれ、気を遣ってくれる。また、ホテル専属の車もあるので、タクシーが使いにくいポカラでは便利であった。とても居心地の良いホテルと言える。

10/10 Excellent

Monica L, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable
This was our third stay here. The staff is very friendly, and always very helpful. Everything from cab rides, bus tickets, sightseeing and medical attention they have taken care of no problem. The rooms are comfortable and of good standard. Location is great.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错的酒店哦
各方面都还是很不错的

10/10 Excellent

Jieming, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推荐
不错的住宿体验，在酒店定了徒步和滑翔伞，都很满意哦～～