Ratings based on 68 Verified Reviews

4.0 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Cozy

Posted Oct 17, 2017
Walking distance to busy restaurant area; nice and cozy to stay at while on business. Breakfast is served at your own room at no extra cost except if you want to asd some eggs.
Comment from Hotel Management
Oct 19, 2017 by JESUS GM, Hotel Management
Dear guest Thank you for your comments. We really appreciate your feedback. We are very happy to know that you have enjoyed your stay with us. We hope to see you soon at Busué Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Need to have more staff people

Posted Sep 1, 2017
Nice stay at a great location. Expected better knowledge of staff regarding good places to eat
Comment from Hotel Management
Sep 27, 2017 by JESUS GM, Hotel Management
Dear Guest Thank you for comment , we really appreciate your feedback. I want to explain you that as a boutique hotel , we do not have a lot of people working , but we know how to separate the activities according to our talents. I love to travel and meet cool and new places , so I usually recommend to our guest about restaurants and tours. I am very sorry that i do not have the pleasure to meet you but I hope to meet you during your next stay in Mexico City . Kind regards
3 out of 5
by A verified traveler

Nice design, but poor services.

Posted Jun 15, 2017 on Hotels
Nice design, but poor services. Not really worth the price.
Comment from Hotel Management
Jun 29, 2017 by Jesus GM, Hotel Management
Dear guest. Thank you for your comments. We really appreciate them. We are working to improve our experience with extra services. As a boutique hotel , we do not have space in the house for (in house ) extra services as spa or gym, but We will be offering special amenities for our guest . We are sure you will enjoy them. Have and excellent day Jesús GM
5 out of 5
by Felipe

Location, location, location.

Posted May 31, 2017 on Hotels
Excellent location. Walking distance to most of the best restaurants in Mexico City.
Comment from Hotel Management
Jun 5, 2017 by Jesus GM, Hotel Management
Dear Guest Thank you for your comments. Hope to see you soon. Jesús
4 out of 5
by Benoit

Posted May 31, 2017 on Hotels
Comment from Hotel Management
Jun 5, 2017 by Jesus GM, Hotel Management
Dear Guest Thank you for your comment. Jesús
2 out of 5
by Javier

Posted May 28, 2017 on Hotels
Comment from Hotel Management
Jun 5, 2017 by Jesus GM, Hotel Management
Dear guest Thank you for your comments. Jesús
3 out of 5
by Jason

Very disappointed

Posted May 1, 2017 on Hotels
Hotel would be great if they didn't have a disco tech on the roof that blasted music until 2am- our room literally seemed like we were in the club itself. Not too big of a deal if we weren't traveling with our four year old and one year old daughters. The only thing the hotel offered was to put us in a smaller, less attractive room further from the noise. Essentially they offered us a downgraded room and nothing else for the hassle. The only reason we stayed was for the suite that we had chosen, not some blah normal room.
Comment from Hotel Management
May 10, 2017 by Jesus GM, Hotel Management
Dear Guest How unfortunate you feel this way about our hotel . We are sorry for the inconvenience during your stay. Regarding the restaurant noise, we completely agree with your point of view and understand that sometimes the music and ambiance can be a bit loud, you may not know this, but this venue is not part of the hotel, it is a complete different company and we will make sure to convey your comments. We are working hard to improve the sound problem . Thank you Jesus GM
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Mexico City

Posted Feb 27, 2017
I had the luck to stay at hotel Busue from Sunday to Wed and it was perfect. The room was a great size, amenities were perfect, the shower, the bed, the service. Greatly located walking distance from many places I usually go to in Mexico.
Comment from Hotel Management
Mar 1, 2017 by Jesús GM, Hotel Management
Dear guests: What a treat to read your review, thank you so much for such wonderful comments, we are delighted to know you enjoyed your stay with us and hope you visit us again next time you are in Mexico City.
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Great area and hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Montevideo, Uruguay

Boutique hotel in a very nice location

Posted Oct 28, 2016
Pros: Location
Cons: Our room was located on top of the heater. With warm days, room temperature was very high.
Location: Walkig distance to Museums on Paseo de la Reforma, restaurants at Parque Lincoln or Masaryk street.
Busue Hotel is located near Parque Lincoln, close to restaurants, shoppings and museums.
Comment from Hotel Management
Oct 28, 2016 by JESUS GM, Hotel Management
Dear guest: Thank you so much for your kind comments, we hope you can come back soon, it will be our pleasure to serve you again.