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Reviews of Marion

3.5 out of 5
Marion
9 Mariou Str, Polis Chrysochous, 66029, 9 5, Polis, PA

Reviews

6.0
Rating 10 - Excellent. 4 out of 52 reviews" "
Rating 8 - Good. 18 out of 52 reviews" "
Rating 6 - Okay. 11 out of 52 reviews" "
Rating 4 - Poor. 9 out of 52 reviews" "
Rating 2 - Terrible. 10 out of 52 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

3.0/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Olesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

4/10 Poor

Alexander

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very basic hotel. Very old decor, looks like hasn't been updated since the 70s/80s. That doesn't bother me too much but this is a very basic hotel. No restaurant, no bar, no life. In a decent location though, walking distance to everything in central Polis. Shower bracket was broken in shower so had to hold shower head in 1 hand whilst showering. Turns out this is the same in most rooms as everyone else in our group had same issue! Air conditioning not great, 1 setting (on) with no temperature control. Centrally controlled. Customer service was quite poor though. Man on reception very unorganised and quite rude at check in. When one of our group made a complaint they received a very rude and inappropriate response. Wouldn't stay again.
Stayed 1 night in Aug 2023
Response from Michael Stylianou, Hotel Manager on Aug 25, 2023
Dear,Our hotel is old like most hotels in Cyprus.Keep clean and everything in good condition. None of our other customers complained about the air conditioning.I would like to mention that there is a very good organization in our hotel.Proof in the gentleman's writings are the security cameras.Our hotel bars have opening hours. They don't work late at night, that's what we told this customer.“It's really unfortunate that you were disappointed by the hotel and our rooms facilities at our property. Sorry that you weren't satisfied. We're a small, family-run Bed & Breakfast and can't always match the standards of a hotel. Everything is in our hotel policy. If our hotel has available refrigerators in the rooms or whether the price of air conditioning is included in the price of the room.We sincerely hope you found accommodations which met your expectations on the rest of your trip.”

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Will not be back. We asked for the 5€ back for AC as it did not work. No staff on reception in the evening to ask for assistance. Staff in the morning extremely rude, after being shouted at for asking we just left early, never again.
Stayed 1 night in Jul 2023
Response from Michael Stylianou, Hotel Manager on Aug 25, 2023
Regarding the above comment. After the recent events with the corona virus, we do not have anyone in the reception area after 01:00. There are signs and information to customers. There is also a phone number in case of customer service to contact us. Your client knew this. Assume that in the security cameras inside the hotel can prove that the gentleman's writings do not correspond to reality.This is what the security cameras have to prove if our staff are rude.We are proud of our staff.What I want to inform you is that this gentleman has a large group with motorbikes which they started in the morning disturbing our hotel.“It's really unfortunate that you were disappointed by the hotel and our rooms facilities at our property. Sorry that you weren't satisfied. We're a small, family-run Bed & Breakfast and can't always match the standards of a hotel. Everything is in our hotel policy. If our hotel has available refrigerators in the rooms or whether the price of air conditioning is included in the price of the room.We sincerely hope you found accommodations which met your expectations on the rest of your trip.”

8/10 Good

Borge

Stayed 2 nights in Apr 2023

4/10 Poor

Simon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average quality
The water in the shower smelt bad, the mattresses were cheap. The smoke detector had a sock covering it. The breakfast was fine. The hotel is dated say early 1980’s.
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and dirty
Stayed 1 night in Aug 2021
Response from gftrde on Aug 31, 2021
We would like to inform We will make it new very soon Thanks.

2/10 Terrible

Omaya

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

6/10 Okay

LORRAINE

would not book this hotel again
very old Hotel, for the money I paid expected better, even though it was only a 2star hotel. Beds very hard, Bed Linen not ironed, Towells very hard, could have been cleaner, curtains falling down. In general not very happy, At the beginning of August I paid an extra 10euro and stayed in a 4star Hotel!!! Also Air Conditioning very loud
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience.. Rude staff.. Bad service..
Don't go.. Bad experience. Cons First thing at reception: we didn't receive a a "welcome, how are you" but the guy at the reception, probably the owner, asked us in a rude way how did i find this very low price and that probably the hotels.com had wrong prices.!!!!! (actually the €40 without breakfast were too much for the specific hotel) We Couldn't use in comfort the swimming pool because a wedding arrangement was set up around the pool. No parking available because of the wedding. The hotel is very old. No fridge in the room. No shampoo or shower gel in the room. There were mattresses on the stairs. Good The lovely staff child that drived us to the room
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

It's ok for a couple of hours
Stayed 1 night in Jun 2018

4/10 Poor

Maria, Larnaca

Disliked: Staff & service, property conditions & facilities
Good location,for near by short trips
Never again. Bad behavior by the owner. Dated rooms. We left as soon as possible the next morning.
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very poor experience - would not recommend this hotel to anyone
Stayed 4 nights in Jun 2017

4/10 Poor

graham, cirencester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor condition,
Water on bathroom floor from toilet pan, never cleaned up and no reason given TV had to be made work on three occasions by surly "manager" no running hot water at hand basin . passenger lift in noisy, poor operating condition No Air Con ! TV mounted on same wall as headboard Impossible!! Avoid room 214

8/10 Good

Jainer, Denver

Liked: Cleanliness, property conditions & facilities, room comfort
Overall stay was fine, very good deal price wise. Receptionist can improve in customer service but was acceptable. Crystallia in the dinning room was exceptionally helpful, friendly, and kind.

8/10 Good

Katherine C.

Bargain
It was much better than expected, but you get what you pay for! I was given a family room with a balcony and sea view so I was very happy. The other positives included very hot baths in the evenings a flat screen television with plenty of programmes and films in English free wifi in the room and communal areas a swimming pool 15 minute walk to the nearest beach via orange and olive groves, 30 minute walk to the lovely beach and port at Latchi 5 minute walk to the bus stop with frequent services to Paphos and plug sockets the same as in the UK and a big supermarket opposite the hotel. The negatives were that there only seemed to be a couple of other people staying in the hotel so that made the place seem a bit eerie and it lacked any ambience. The walls were also very thin so I was woken up in the middle of the night on numerous occasions by people shouting in the rooms next door the room had not been vacuumed it was not very clean there were other people’s hairs on the bed sheets and in the bathroom there were cockroaches in the bathroom and there was a tar like obnoxious smell coming from the bathroom. The room was also cold even when it was balmy outside and the heating didn’t go over 15 degrees. I like to keep to myself but when I did speak to the staff on arrival and departure they were very pleasant.

6/10 Okay

Douglas, Nicosia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Suitable for night stay
Would work for a very short stay only. Cental location in Polis (if that's important). Extremely dated and poorly maintained. All sorts of insects running around the place.

8/10 Good

Natasha, Limassol, Cyprus

Liked: Cleanliness, staff & service
Good value for money. Friendly staff. Familie hotel.

2/10 Terrible

kerrie, northampton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awful! Do not stay here!
The room was dirty and outdated, no electrical points were working, tiles broken in the bathroom, stained carpets and mattresses, no where to keep your belongings safe. In the morning I was told I was only allowed a coffee instead of a morning buffet which I think, I was lucky as Breakfast was shocking! Filthy cutlery, cups and tables. Staff were rude and unwelcoming and hardly spoke any English. Their trusted taxi service took me 45mins in the wrong direction and left me in a random village in Cyprus as I wasn't making any sense apparantly - even though he was the one who couldn't talk English! Well thanks to them I was then lost for two hours and only just made it to my brothers wedding! I regret staying here! I lasted two nights and moved on as it was such a bad experience! I wish I paid that little bit more for a higher rated hotel. I wouldn't recommend anyone to stay here or even in the town of Polis. Never again will I visit this hotel, that town or country. It's disgusting the way they treat you as a holiday maker.

4/10 Poor

Nicholas, Cyprus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs major rennovation
This hotel facilities were probably never renovated since it was build (I guess back in the early 80's). The room was old, with an old fitted carpet and a funny smell. The same holds for the halls and dining rooms. The wifi access was very intermittent albeit having an access point outside the room. Bathroom was clean but very dark. No outside window. No refrigerator, and use of the air condition costs additional EUR 5 per day. Nevertheless, the staff was very friendly and helpful.

10/10 Excellent

Tomasz B.

Liked: Cleanliness, staff & service, room comfort
Great short break
Nice clean room , gone far beyond expectation . Nice atmosphere and good location next to local supermarket and shops.

6/10 Okay

Sylvie, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated hotel but still good value for money.
The hotel is NOT close to the beach as mentioned in some reviews, it is a good 20 minutes' walk to the nearest beach. Situated about 10 minutes' walk from the town centre, there is not much going on in the area but it makes it a quiet place. In fact when I stayed there last week I only met one other couple in the hotel. The room was cleaned every day, but did not offer any of the things we take for granted in the UK, i.e. shower gel, shampoo, kettle etc. none of that was provided. The decor was very outdated. Breakfast was very basic and not appealing, no fresh fruit juice, only one choice of jam, boring bread. The pool area was also deserted, the water not too clean and sunbeds a bit grubby. Staff was friendly enough but you felt like you were on another planet, I never saw anyone in the bar which looked otherwise pleasant. Buses are reliable and frequent and you can easily get to Latchi and the Baths of Aphrodite which have much nicer beaches especially the latter, with lovely clear calm sea. Polis itself has not much to recommend it, it's OK if you're looking for a quiet holiday away from the crowds. There is no shortage of restaurants and the food is always good and plentiful. I would not go back to this part of Cyprus.

6/10 Okay

Bec89

Disliked: Room comfort
Ok hotel
Hotel is ok but cold. You have to pay an extra 5 euros for heating and breakfast was very basic. We we're put in a room that smelt so bad of smoke so we changed but staff member was slightly rude and said its because I'm not a smoker and I'm sensitive to the smell. Why was the second room we went in didn't smell at all?! Morning staff were lovely with little English. But helpful

4/10 Poor

Lefty, Uk

Disliked: Staff & service, property conditions & facilities
Not bad for the prise friendly and clean not a lot happening pool cloudy dit not use

8/10 Good

Verified traveler

Disliked: Property conditions & facilities, room comfort
Hotel room was clean but very out dated, the service was very good, the bar and the bar maid was amazing and very beautiful too, the hotel was located centrally within the town/village, the price per stay is very good, aprt from the rooms being very out dated it is probably the best place in town to stay, and not too far from phafo.

8/10 Good

Mike and Liz, Wales, UK

Liked: Cleanliness, staff & service, room comfort
Marion Hotel Polis worth a try.
The hotel has seen better days in terms of decor and fittings, but it was impeccably clean and whilst old, everything worked incuding the air con. All safety measures had been proprly taken, ie smoke alarm etc and all lights worked. It is clearly a family-run business with very few staff, but for anyone looking for somewhere different, away from the beach crowds, this is worth a look. The food we were served was superb and Cypriot. We enjoyed our short stay and it was good value. We hope to go back. It needs investment but these are hard times in Cyprus.

6/10 Okay

ecotraveller

OK but could do better
The location and parking were good. The room was basic, which was fine for a 3 star hotel, as all the essentials were there. We were unhappy with these items, which could easily be rectified: 1 - just tepid water for for washing, 2 - the basin plug hole was partially blocked, 3 - cooking smells came into the bathroom via the riser when the chef was on duty. And he set off the fire alarm. 4 - the phone was not working to contact reception. 5 - The breakfast was the same every day, OK but, being Cyprus, it would have been nice to have had fresh fruit as well. Overall we enjoyed our stay and the staff, as they got to know us over the week, became very friendly.

8/10 Good

Yiannos

Liked: Cleanliness, staff & service, room comfort
No frills but excellent value for money
Cozy little hotel very close to the beach. Unassuming rooms but very clean and tidy. No frills or thrills, but one of the best value for money deals i got in a long time

8/10 Good

Achilleas, Nicosia

Liked: Cleanliness, staff & service, property conditions & facilities
Not Impressed
Not Impressed

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great holiday at Marion Hotel
We stayed at Marion hotel two weeks last September. We found the hotel good value for money. Room cleaned every day, nice breakfast, very good evening meal and quiet. Really enjioyed our stay, the location was excellent, the staff very friendly Marion hotel is Ideal for a relaxing holiday. If anyone is looking for nice, relaxing quiet and friendly holiday, this is the place to go. We will go back.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito mal, não recomendo, péssima relação preço oferta, a tarifa é muito alta para o que é oferecido. O ar condicionado não funcionava, a água não tinha pressão, a televisão estava avariada bem como o autoclismo. A limpeza não existia. Os lençóis eram pequenos para a cama e não estavam passados a ferro. O mobiliário é de muita baixa qualidade, o quarto tinha cadeiras de plástico de jardim.
Stayed 1 night in Aug 2022

2/10 Terrible

MOHAMMAD

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2021

8/10 Good

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Nikoletta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Stayed 4 nights in Aug 2020

6/10 Okay

Verified traveler

Traveled with family
Μετριο
Αρκετα παλιο ξενοδοχειο. Για μια βραδια καλο ηταν
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Buona la posizione, struttura vecchia non rifanno la camera colazione scarsa pulizia scarsa
Stayed 4 nights in Oct 2019

8/10 Good

Irina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Снести этот отель!!!!
Это не отель, а катастрофа!!!!! , Отелю наверное 100 лет точно, и соответственно мебель, ковры, туалет, двери, замки, кровати , подушки, полотенца тоже 100 летние -застиранные , перекошенной формы ....... Цена за 1 ночь в этом САРАЕ 50 евро (это не мало!!!!!). Ночевали 1 ночь 7 сентября, на улице + 38 градусов, во ВСЁМ отеле кондиционеры не работаю, ночевать невыносимо!!!! Работки отеля ничего не предпринимают !!! этот отель нужно снести полностью !!!!!!! УЖАССССССС!!!!!
Stayed 1 night in Sep 2019

8/10 Good

Demetris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

ANDREAS

Liked: Property conditions & facilities, room comfort
Τελικά αξίζει τα λεφτά που πληρώνεις!
Ήταν ένα ξενοδοχείο όπως περίπου το περίμενα, όσο αφορά την ηλικία του, την καθαριότητα και την εξυπηρέτηση... Όμως είναι πολύ βολική η θέση του, με πολλά καταστήματα κοντά, ταβέρνες, εστιατόρια, καφετέριες, καφενεία κλπ, πολύ κοντά στη θάλασσα και με εύκολη πρόσβαση σε αξιοθέατα, προσκυνήματα, πλαζ, παραδοσιακά χωριά κ.ά.
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveler

RAS pour le prix. ........c'est correct ! Hôtel trop vieux pas asez entretenu. ...
Stayed 10 nights in Jun 2019

8/10 Good

Alex, Roseto degli Abruzzi (TE)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marion Htel come in famiglia !
Rapporto qualita' prezzo ottimi, personale gentilissimo, sono stato come a casa mia, molto pulito.
Stayed 3 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

SALIH T

2/10 Terrible

Andreas, Λευκωσία

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Μας χρέωσαν επιπλέον €5 για το air conditioner. Είναι πολύ παλιό ξενοδοχείο και τα δωμάτια του είναι βρώμικα

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
συμβουλη για την πισινα
ειμαστε ευχαριστημενοι αλλα χρειαζεται περισσοτερη οργανωση και περισσοτερα προιοντα στην πισινα..

6/10 Okay

Kim

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

arifi g.

Disliked: Cleanliness, staff & service, room comfort
tres belle ile avoir
pour le prix se n'est pas cher faire attention avec le petit déjeuner payant et tapis des chambres pour personne allergique mais a désirer hôtel trop vieux date 1958 et trop loin des belle plage, et surtout arriver le dimanche problème de transport vers l’hôtel et retour areoport obliger de prendre un taxi pour aller 60 euro retour 50 euro causse transport shulde dimanche problème heure .

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 nights stand.
Really friendfull staff but eweryone of them couldn´t speak so much English. Hotel is in good place near citycenter and the beach. In toilet I found ants and in the corridor there was a dead cockroach. Good place if you need only place where to sleep.

6/10 Okay

Verified traveler

Retro
Aikamatka 70-luvulle. Palvelu mainiota. Aamiainen yksitoikkoinen. Hinta-laatu suhde hyvä.