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Reviews of Bright home near the beach with balcony, Ping-Pong/pool table, & central AC

Bright home near the beach with balcony, Ping-Pong/pool table, & central AC
Crystal Beach, TX

Reviews

10

Exceptional

Rating 10 - Excellent. 11 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

10/10

Cleanliness

Reviews

10/10 Excellent

Robin S.

Liked: Cleanliness
Getaway and Relax
Property was as described in listing. Location was great, and property was well maintained and clean
Stayed 3 nights in Feb 2024

10/10 Excellent

Valery C.

Liked: Cleanliness
Great home! Kids will love the amenities
This home was amazing. The amenities were great for the kids. They loved every bit of the house. It was difficult to communicate with property management prior to our arrival. I sent an email 4 days prior to our arrival and got an inaccurate response the day we were leaving, which wasn’t so bad because we were prepared. The listing doesn’t state that the kitchen is fully stocked with pots and pans and all kinds of kitchen gadgets. Only thing missing were mixing bowls. Overall there really weren’t any issues but not being able to get any response from the property management is annoying if you are trying to be ready to prepare for a trip.
Stayed 2 nights in Mar 2023
Response from VrboOwner on Jun 21, 2023
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.