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Reviews of 1200 sq ft ♦ West End Townhouse ♦ Perfect Location

1200 sq ft ♦ West End Townhouse ♦ Perfect Location
Portland, ME

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 48 reviews" "
Rating 8 - Good. 11 out of 48 reviews" "
Rating 6 - Okay. 4 out of 48 reviews" "
Rating 4 - Poor. 2 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

8.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

JoAnn

Traveled with partner
Liked: Amenities, property conditions & facilities
This was a great old townhouse. Great parking and very clean. Easy walk to attractions and a charming neighborhood bar just around the corner.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness
Clean and quiet
Perfect place to end the day.
Stayed 3 nights in May 2023

8/10 Good

Marcia M.

Nice night in Portland
We enjoyed our stay in the cottage. It is up a short flight of stairs with more stairs up to the bedrooms. There have been some fresh renovations but maybe more to come. It is a rustic home, original hardwood floors, squeaky doors. Bathroom is in good Shae. Beds were very comfortable and internet and Netflix were perfect. We loved the location and could walk to restaurants and bars. Jason the host was very helpful when we wanted to get checked in a few minutes early to drop off luggage.
Stayed 1 night in Apr 2023

10/10 Excellent

Jesse M., New London, CT USA

Liked: Cleanliness
Quiet and easy stay, will likely stay again
Quiet, close to everything and east to find.
Stayed 3 nights in Mar 2023

2/10 Terrible

Solvey Y.

Disliked: Cleanliness
The pictures were deceiving. Overall the unit was not maintained.
As much as we enjoy the irregularities and imperfections of older places, this place was what I would refer to as a slum housing.
Stayed 1 night in Sep 2022

6/10 Okay

Anijka S., Livonia, Michigan US

Bare bones basic
This is a bare bones property that is not a good value. Wifi was excellent and A/C window units kept us cool. The furniture did not match the property images. Most restaurants are a 20+ minute walk. The host was responsive when the cleaner forgot to leave fresh linens, but didn’t warn us ahead of time that the washer and dryer were in a basement that had water on the floor. We used the machines twice despite the host’s offer to cover an inconvenient laundry service. (Dryer vents into the basement and a constantly running dehumidifier might explain the water on the floor but the host suggested it was due to a city water runoff problem.) Bathroom is upstairs and window covering is soiled, discolored and does not fully cover the window. Most of the furniture and kitchen items look second hand. Front porch and back yard not well kept. We made the most of it, but again, not a great value.
Stayed 7 nights in Aug 2022

10/10 Excellent

Steven F.

Liked: Cleanliness
West End spot
A decent place to stay.
Stayed 1 night in Aug 2022

8/10 Good

Morgan M.

Liked: Cleanliness
Nice place
The house was easy to get to and in a good location. There was a piece of left over clothing from a different group found in one of the bedrooms. Communication about the stay was great but one message did go unanswered. Overall, solid trip.
Stayed 1 night in Aug 2022

6/10 Okay

Destinee W.

Fine for what we needed-but could use some updating
Dog friendly, and close to Downtown! The property was basically as described. The bedrooms were great. The bathroom for fine except for some mold in and around the tub area. One major issue, for me, was the pull-out bed/ couch. It was just really dingy and gross. The couch was sunken and the mattress pad was old and stained. There were three adult women there and I felt very bad and embarrassed for the person who had to sleep there.
Stayed 4 nights in Aug 2022

6/10 Okay

Cameron C.

Reality does not match the description
I see that another person posted a similar concern. I won’t be as harsh in my description as them. But I will echo that I don’t think the property description matches the reality of this property. And I’ll also say that the price we paid for a single night stay at this unit was a bit astronomical, given how the property actually turned out. I’ll give it 3 stars overall because the location is nice and it’s a fine place to stay. I mean it works, it’s nothing too run down. But it’s certainly not anything fancy or luxurious. The listing had it sounding like it was on the same level as a 5-star hotel. That’s definitely just not true. Upon entering the property the door wasn’t locked (because I think the lock mechanism is broken). So that was also a bit odd. The basement is pretty scary for anyone thinking they want to do laundry. I’m sure the owner is nice and all. I just think they should consider adjusting the price of the unit and also giving it a more accurate description. Comparing it to luxury is just not really that accurate. And with the price I paid, I definitely could have stayed in a luxury hotel. I dunno. I don’t like leaving lukewarm reviews, but I was definitely a bit disappointed, even though I found the unit overall to be sufficient/serviceable. I just think it should have costed less and been advertised more accurately.
Stayed 1 night in Aug 2022

2/10 Terrible

Louise K., Chicago

Disliked: Cleanliness
Rundown, unclean and unsafe
I have been a VRBO user for many years and have never filed a negative review about a rental until now. I understand that properties don't precisely resemble the photographs or descriptions, and that some places are nicer than others, but the gap between description and reality here is egregious and created unsafe conditions for my family. Here are some of the issues with the 'townhouse.' The living room smelled of dog urine and we could see an attempt to clean up a stain on the rug. There was mold and dirt around the bathtub in the bathroom described as 'new.' In the dirty, unfinished basement, you had to walk across pools of muddy water to reach the washer/dryer in the "private basement with your own washer and dryer." This was not only unclean but unsafe. We entered the apartment via keycode but there was also a broken lockbox containing keys that would have allowed anyone to access the property. This also clearly posed a safety concern. The bedrooms and bedding were described as such: "If you have ever stayed at a 5 star hotel you will draw similarities." That assertion is so inaccurate it is almost laughable. The beds and sleeper sofa in the living room were all described as "new" but that seemed very unlikely given their appearance and feel. Throughout, the furniture and walls were all battered, dirty and worn and the property generally unkempt. Again, I understand that there are all kinds of properties on VRBO, some nicer than others, but this apartment was nothing like its description, with conditions that were not only unclean but unsafe, and, for the exorbitant price we paid for a single night (which VRBO will not permit me to reveal,) simply unacceptable. Stay elsewhere.
Stayed 1 night in Jul 2022

8/10 Good

Jonna F.

Perfect Spot in Portland
We needed a place to stay for a week while visiting friends in Portland with our dog and two kids in tow. The yard is fenced and perfect for a pooch. Beds were very comfortable. I took off a star because there are some maintenance things that need attention but nothing that made the stay terrible. Quiet little neighborhood with a playground very close. This fit our needs perfectly. It’s easy to walk to downtown and avoid the difficult parking there. Definitely check out the little cafe and shop “Smalls” a couple blocks away. Great food, coffee, matcha and they have frozen dumplings you can take home a prepare in your VRBO kitchen :) The host is very responsive and friendly. Would definitely stay here again.
Stayed 3 nights in Jul 2022

10/10 Excellent

Andrew M.

Liked: Cleanliness
Good experience. Property was clean. It gave our family of 4 plenty of space
Great location. Appreciated Jason’s tips about Portland. If you are willing to eat meals at home, staying here will save money on food. Only minor hassle was street parking, but that was ver minor. I recommend this place.
Stayed 2 nights in Jun 2022
Response from VrboOwner on Jul 8, 2022
Thank you - you were a great guest.

10/10 Excellent

TAMMY R.

Liked: Cleanliness
Great location, everything you need.
This was a great location and excellent price. Jason was very responsive and had everything organized well. We had a great stay in Portland.
Stayed 3 nights in Oct 2021

10/10 Excellent

Neil P.

Liked: Cleanliness
Conveniently located
Clean unit with a very cute shared outdoor space. Perfect for a place to lay your head while exploring Portland.
Stayed 1 night in Sep 2021

4/10 Poor

JOE R.

Liked: Cleanliness
RENTER BEWARE!!
I may be generous in giving this rental an overall 2-star rating. We rented for 5 days. But we DID NOT, COULD NOT stay there. First floor of kitchen and living room comfortable. 2 bedrooms and one bathroom on second floor. When we went upstairs, we immediately noticed that the risers on the stairs were high and the steps shallow. The stairs were steep. Especially since my wife has had one hip replacement and arthritis in the other hip. Both she and I felt unsafe going up and down those stairs. So we left and found the Westin Hotel in Portland--very nice. I immediately notified the owner. Then next day received automated response--How was your first night? Again notified him. Finally 3rd day, he responded. He said he understood our concerns about the stairs. 2 more automated responses--one to give a great recommendation. I asked for some remuneration of our fee, but he said no, then no further communication. Not at all what we expected. Renter Beware!
Stayed 5 nights in Aug 2021

10/10 Excellent

Ishara C.

Liked: Cleanliness
Great spot in Portland
The location is great to exploring many of the new restaurants in Portland's west end. Also, an easy walk downtown! Back yard is a great place to sit and adds a lot of the house.
Stayed 1 night in Jul 2021

10/10 Excellent

John M.

Liked: Cleanliness
Great location and neighborhood
The house is in a great location for my family. Close to downtown, local playgrounds for the kids, and easy access to everything around Portland. Would definitely stay here again.
Stayed 4 nights in Jun 2021

10/10 Excellent

David R.

Liked: Cleanliness
Nice stay
Our time in this property was short but nice. Close proximity to areas of interest and a comfortable place to stay
Stayed 1 night in Oct 2020

10/10 Excellent

lawrence b., Hartland Michigan

Liked: Cleanliness
Would do it again
Great food and drink everywhere. Loved our stay
Stayed 3 nights in Sep 2020

8/10 Good

Pat S.

Liked: Cleanliness
Great Location
We loved the house but some essentials were missing. No kitchen glasses and no washcloths. Didn’t realize we shared backyard with neighbors but they were lovely.
Stayed 5 nights in Aug 2020
Response from VrboOwner on Jul 14, 2021
All kitchen glasses have been updated - we had a guest "remove" some of them hence the issue. Regarding the backyard, it's clearly stated in the property description that the backyard is shared with my long term tenant, who are lovely by the way and rarely home. Hope to see you again, cheers!

10/10 Excellent

Carly F., Philadelphia, PA

Liked: Cleanliness
Great Stay!
We had a nice, pup-friendly stay! Walking distance to a bunch of great places in the West End. Easy and free street parking. House looks as it is portrayed in photos.
Stayed 1 night in Jul 2020

8/10 Good

Holli H.

Place was clean and close to downtown
Landlord was very accomodating
Stayed 1 night in Aug 2020
Response from VrboOwner on Aug 31, 2020
Glad you had a great stay!

6/10 Okay

Jennifer M.

Liked: Cleanliness
Good for a short stay
While the comparison to a 5-star hotel is a bit absurd, the house was clean, the sheets were nice, and it was a 20-min safe walk to downtown Portland. Parking was not an issue for us and the Ohno Cafe was a great close spot for coffee and breakfast sandwiches. Other than that, the house fit our need as a place to crash.
Stayed 2 nights in Jul 2020

8/10 Good

Ashley-Lynn O.

Liked: Cleanliness
Loved it!
I had a great time staying here, very cozy.

10/10 Excellent

Justin P.

Liked: Cleanliness
Adequate
Stay was fine. Everything was clean. Parking wasn’t optimal as I had a full size truck. It’s close to everything

10/10 Excellent

Jonathan D.

Liked: Cleanliness
Perfect for exploring Portland
The house is tucked into a typical residential area of Portland with a bunch of row homes. The place was very clean and the house and neighborhood were wonderfully quiet. It was easy to get to downtown Portland and close enough that young legs could likely even walk the distance. Also easy enough to hop in the car and explore the surrounding area. The owners provide an excellent booklet with recommendations for local attractions and restaurants, which we found very helpful. We had no trouble finding street parking in front of the house, although it was February and so competition was likely less than in the summer. Owners were also responsive and helpful.
Stayed 2 nights in Feb 2020

10/10 Excellent

Susan H.

Liked: Cleanliness
West End Apt. In Portland ME
Great little place. We walked to a nearby pub for dinner our first night and went back for breakfast the next morning. Beds are super comfy! Water temp. Is super hot, so need to be very careful when using the hot water! When we were going to bed the first night we checked the doors and realized the back door had been unlocked since our arrival. We had gone out not knowing it was unlocked but nothing was missing when we returned. Seems like a safe neighborhood! Would recommend this place!
Stayed 2 nights in Dec 2019

10/10 Excellent

Judie Y.

Liked: Cleanliness
Nice getaway spot.
The location is wonderful, I enjoyed evening walks with my dog - there was even a small park a few blocks away. It is quiet and safe. Parking was no problem. We were cozy and the unit had everything we needed.

10/10 Excellent

Robert B.

Liked: Cleanliness
Autumn Portland Vacation
A wonderful time, we loved Portland and surrounding areas. Great information package with local knowledge tips. All the restaurants were great.

10/10 Excellent

Tijian S.

Liked: Cleanliness
Maine trip
The property was fine for our 1night stay. Close to a local pub where we enjoyed a light dinner
Stayed 1 night in Sep 2019

10/10 Excellent

David O.

Liked: Cleanliness
Great Experience
This house was perfect for what we needed. Six of us had stayed here and there was plenty of room for all of us. Jason even included and air mattress to help us out if we needed it which was great. The upstairs beds were very comfortable and felt like beds from a 5 star hotel. Jason also checked in with us to make sure we had all we needed and answered all our questions promptly. The location was perfect because it was only a short walk to downtown Portland. Recommend this place for anyone looking for a great value in the area.

8/10 Good

Lisa Z.

Liked: Cleanliness
5 star rating is for Jason being a amazing host!
Some advice on parking: it seemed as long as you were back home before 6 p.m. you could park within the block. After that, good luck. First night we got in around 9:30. Had to park 2 blocks away. So just a heads up - we ubered when we went out at night because it was too hard to find parking. No "on premise parking". Our first night was a bit rough. We were in the second bedroom (no actual pic of this room in the listing) and the house itself is very historic, so the floors slope. We felt like we were sleeping downhill. The other bedroom (call it the master) did not have this problem and was spacious! The couch in the LR was also very uncomfortable as the cushions had no "body" to them. One call to Jason the next morning and he was ON TOP OF IT!! He measured the cushions and went to the store to buy new dense foam and this made all the difference in the world! He also put a board under the head of the bed and it raised it just enough to be able to sleep comfortably. The neighborhood was having internet issues, but he brought a new modem and also gave us instructions on logging into his personal connection. We really appreciated this!! Jason was an amazing host. We were not "disappointed" in the house and accommodations but from the online pics, we didn't realize how historic the property was and how many steps there were to get upstairs. (guessing about 16?) This property is clean, but the pics online are nicer than what is currently there. I don't blame the owner, as he has had things stolen, so he has removed a decent amount of the "pretty factors". No K-cups (they get stolen too apparently). I can assure anyone staying at any of Jason's properties that they are in good hands! It's a shame that people feel the need to steal from VRBO owners or feel like a full rounder of K-cups are theirs to take. It's not a hotel, people. Try to remember that :) Be kind to these owners because they provide a service that is amazing. Thank you Jason!

10/10 Excellent

Shari D.

Liked: Cleanliness
Didn't know about this area!
Two sets of couples stayed at this property for 1 night. The home is in a great area and a good size for the 4 of us. Very safe neighborhood and cool places to hang out around the home. Jason was very responsive. I would definitely stay here again.
Stayed 1 night in Aug 2019

8/10 Good

Jaime O.

Liked: Cleanliness
Just as we expected - clean and spacious
We enjoyed our stay. The place is clean, spacious and a good value for the money. Everything worked as described, i.e. TV's; Internet; AC Units; Keuirig, etc. Owner was responsive and willing to help.
Stayed 3 nights in Jul 2019

8/10 Good

Beth B.

Liked: Cleanliness
Good Location
This place is in a convenient location in Portland. The owners provided lots of good suggestions for things to do and places to eat in the area. An older home in a quiet neighborhood.

10/10 Excellent

Kate H., Brookfield, CT

Convenient home base for family vacation
Great location. Few minutes to downtown restaurants and shops. Easy on/off highway. Small backyard was perfect for our dog. Home was clean and comfortable. Watch your head in the bedrooms. The angled ceiling will get you if you're not paying attention. Definitely recommend for anyone looking to do some Portland sightseeing
Stayed 3 nights in May 2019

10/10 Excellent

amy a., Tennessee

Liked: Cleanliness
Great stay in Portland!
We loved this property! Excellent location, so many great restaurants in walking distance. The map provided with restaurant suggestions is spot on - you will not be disappointed with any of them! Loved walking the Western Prom and SO convenient to the harbor. Jason was excellent to work with and always quick to respond if we had a question. A few sight seeing activities we loved - Portland Head Light, the Casco Bay Mailboat (our dog could ride too), the Lucky Catch lobster cruise. Very convenient for day trips to Portsmouth, NH; Freeport, ME (shops are dog friendly!!); and Kennebunkport. Townhouse had plenty of space for us and my dog loved the fenced in yard. Very nice washer/dryer in the basement. Nothing but great things to say about this property and our first trip to Maine!
Stayed 6 nights in May 2019

10/10 Excellent

Jennifer L.

Friendly Portland
The property owner was very nice and responsive to our questions/requests. Very close to downtown Portland with lots of shops and breweries. Quick drive to East End Beach which is a great spot to bring your pup for a frolic around this time of year too!
Stayed 3 nights in May 2019
Response from VrboOwner on Mar 31, 2020
Thanks so much! Please come back : )

8/10 Good

Jacob F., Saint Louis, MO

Shaky beginning, but excellent stay
We loved our stay at this home. It is charming, in a nice location, with very comfortable rooms and facilities. Everything went very smoothly apart from check-in, when the owner sent us to the wrong location (a different one of his VRBO homes, a few blocks away), where we unpacked our car and were about to get settled when another group came to the home and told us that they booked the same place. We quickly got things straightened out, and the owner was very apologetic and accommodating (I believe him when he says this has never happened before), and we quickly were able to move to the correct place. However, especially when unpacking two small children from a car, that proved to be a tough beginning, but after that initial hiccup, we really enjoyed our stay!
Stayed 2 nights in Mar 2019

8/10 Good

Paul L., France

good location
good place and location, about a mile walk to downtown area. Portland is a great city to visit with lots of areas to explore, good food and shops. Suggest could use a few more items in the kitchen for cooking and eating - wine glasses, pot to cook lobsters with the crackers since it is the local specialty ... Otherwise good spot to rent
Stayed 7 nights in Dec 2018
Response from VrboOwner on Mar 31, 2020
We do have a lobster pot, must be stuffed away in the cupboards ; ) I’m glad you enjoyed your stay!

10/10 Excellent

Bethany S.

Plenty of Room, Convenient Location!
Jason’s place was plenty spacious for the three of us, we didn’t have a problem with parking and loved how convenient the place is to many great restaurants! Jason was easy to get a hold of and responded back to questions we had along the way, and was always friendly and welcoming. The home had a Keurig with coffee pods ready to go, which was a great way to start the morning and one less thing to bring. We stayed in late November, and the recent snowfall gave Portland the beautiful Maine look that is so iconic. If we were more adventurous, we could have walked to the restaurants as they are plenty close. Jason is extremely accomedating and truly an excellent host. Portland was a great place for us to explore with Bissel Brothers Brewery and Shroudwater Distillery all in town, and it’s a quick drive to Freeport for LLBean, shopping and some great breweries. We enjoyed going to Kittery for the shopping as well. Jason’s place is a great base to enjoy much of coastal Maine! I highly recommend this home and this host!
Stayed 2 nights in Nov 2018
Response from VrboOwner on Mar 31, 2020
Thanks so much for the kind words. I’d love to have you back!

10/10 Excellent

Travis M.

Great spot close to downtown.
Host was very responsive and friendly. Parking was not an issue and the neighborhood was nice and quiet. Beds were very cozy!
Stayed 1 night in Jul 2018

4/10 Poor

Joya S.

Very expensive for what you get
We stayed for 1 night and unfortunately there was not enough toilet paper and instead of hand soap in the bathroom there was an almost empty bottle of dish soap. Host also charges a HUGE security deposit for a single night stay which seems excessive given the apartment is not high end. Our security deposit was returned after I requested it multiple times more than a week after checking out. Finally, the host never answered 1 of my questions and he only sent the address to us less than 2 hours before check in.
Stayed 1 night in Jun 2018
Response from VrboOwner on Mar 31, 2020
The address is sent to you after confirming the reservation, you were the first to ask for it since it's provided initially. I'm sorry about the security deposit, it's the Homeaway policy, you have to charge 1500 which is fully refundable or 59 which isn't. I wish I could change that. Regarding price - the property is actually priced very competitively especially for the high demand time you stayed. I try to be very responsive as well as a superhost, I'm sorry that wasn't your experience. Others have loved the property as you can see from the 5 star reviews - I would love to make it up to you if you ever would like to stay again, I will even give you a discount. Cheers.

10/10 Excellent

Shawn L.

Cozy townhouse in a great location
This townhouse had everything our family of 4 needed for a short vacation to Portland. Kitchen and dining area were lovely. Cute living room equipped with a Smart TV that had all the channels/apps we needed. The two beds in the bedrooms were really comfy and both rooms had a window AC unit. Bathroom/shower were nice and the ironing board over the door was a nice touch. Plenty of street parking, and the neighborhood felt very safe. There are cute restaurants/shops a short walk away and downtown Portland is a 5 minute drive. We appreciate that Jason was very attentive to any questions/issues we had and we loved that he left a guide for food/activity suggestions.
Stayed 3 nights in Jun 2018

10/10 Excellent

Gordon P.

Awesome house, great location!
Cool place in a nice neighborhood, and within walking distance of downtown. Will definitely stay here again!
Stayed 1 night in May 2018

10/10 Excellent

Lauren M.

Easy and accessible!
Jason was very responsive and accommodating!
Stayed 1 night in Apr 2018

10/10 Excellent

Mia C.

Cozy, perfect location
This was a lovely visit. Jason was an excellent host. The house was large, cozy and super clean with everything we needed for a perfect stay. This house is also walking distance to the old port. Close enough to shopping, dining and entertainment but tucked away enough to not hear the city sounds. We will definitely stay here again.
Stayed 1 night in Feb 2018
Response from VrboOwner on Mar 31, 2020
Thanks Mia! Would love to have you back.