Compre to other hotels what we paid and what we got this hotel totally disappointed me. First of all, no welcome with smile on the face even though our honeymoon. Better talk to robot. No pick up service ,Dirty shower screen, no water for shower had to stand to wait with soap on whole bady, wifi often discounted, not enough beach towel, many times kayaks were not available, activity tools broken or missing part. No infomation for what kind of theme dinner. Wait for concierge for 10 min even though they know what time i check out. This hotel old but im not complain about small room, small pool or old style. Just not good enough customer service. I dont know how people pay that amount to get these service and gave them 10 out of 10??? I would not recommend this hotel. Pay more and stay the best one praslin or stay smilar level hotel on other island.