Ratings based on 1,049 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Elegant hotel

Posted Nov 28, 2017
Elegant room interior and comfortable bed. Stays 4 days in family suite and kids enjoy it very much.
Comment from Hotel Management
Dec 1, 2017 by Natt, Hotel Management
Dear Guest Thank you for your feedback regarding your recent stay at The Sukosol Bangkok Hotel. We are delighted to learn your kids having enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and room's quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Thank you for your valued patronage. We look forward to welcoming you back again soon. Yours sincerely, Nattapong Kanungkid Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2017
The room is very clean and big. However, could not ask for late checked out.
Comment from Hotel Management
Nov 17, 2017 by Natt, Hotel Management
Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Normally, we always flexible to offer late check out to our guests but due to we are running high occupancy in peak period. The late check out offer is become limited. Thank you for your valued patronage. We look forward to welcoming you back again soon. Yours sincerely, Nattapong Kanungkid Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Oct 6, 2017
Pros: Close to airport rail link station
Cons: The check in and check out needs to be a much more smooth process
Convenient, walking distance from airport link train station. Pleasant comfortable room. I did not eat in the hotel but had a drink in the lobby bar which was expensive but OK. I was the only customer. Check in was painfully slow, almost 15 minutes and several times I asked if there was a problem? I was told she was trying tofind me a comfortable room but to be honest It took so long I would have sttled for any old room. Travellers arrive tired after a long journey as I was and I found the delay very hard to take! On check out the boy behind the desk was so busy chatting about their loyalty programme that he forgot to return my cash deposit and Ihad to ask for it again. Sorry he said, I have been talking too much! Yes he had been! I just wanted to catch my train. I have stayed at this hotel many times and not had this problem before, both check in and check out were pretty amateur for a hotel of this standard. Neither member of staff was wearing a trainee badge!
Comment from Hotel Management
Oct 10, 2017 by Natt, Hotel Management
Dear Guest, It was a great pleasure having you stay at The Sukosol Bangkok. Thank you for sharing your feedback about your stay experience with us through this platform. We are delighted to note that the hotel location wise has met your expectation. We have noted your observations and recommendations for improvements to the services could be better in check-in & check-out processes. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that he/she receives the necessary guidance to perform a much better role moving forward and consistency. We have already highlight your comment to our Front Office Manger for further improvement. We trust, you had a pleasant trip home and look forward to have another opportunity of welcoming you back to The Sukosol Bangkok soon. Yours sincerely, Nattapong Kanungkid Resident Manager
4 out of 5
by Huyen Trang

Posted Sep 14, 2017 on Hotels
The hotel was built long but clean, modern, comfortable. The hotel staff enthusiasm cute. The hotel is close to BTS Phaya Thai. However, the hotel is a bit sad around the hotel, there are not many bustling restaurants and nightclubs.
Comment from Hotel Management
Sep 18, 2017
Dear Khun Huyen Trang, Thank you very much for your kind compliments to our staff through this platform.  We were pleased to know that you appreciated the friendliness of our staff and enjoyed your stay at The Sukosol Bangkok. Your comments on the service provided our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you and family back again soon in the near future. Yours sincerely, Nattapong Kanungkid Resident Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 13, 2017 on Hotels
5 out of 5
by A verified traveler

As good as a hotel possibly could be

Posted Sep 13, 2017 on Hotels
This is one of my favourite hotels. While i am mostly in Bangkok on business it perfectly suits my needs with great accessibility, cleanliness and overall quality.
Comment from Hotel Management
Sep 14, 2017
Dear Guest Thank you for your feedback regarding your recent stay at The Sukosol Bangkok Hotel. We are delighted to learn you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Thank you for your valued patronage. We look forward to welcoming you back again soon. Yours sincerely, Nattapong Kanungkid Resident Manager
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 3, 2017 on Hotels
5 out of 5
by Patcharee

Good choice!! Good hotel for good price

Posted Aug 31, 2017 on Hotels
Nice room comfeet bed, good location, excellent personals with highly service mind which no other hotels can beat. All in all, despite an expensive breakfast, highly recommend!!!
Comment from Hotel Management
Sep 5, 2017
Dear Khun Patcharee, Thank you for your nice feedback regarding your recent stay at The Sukosol Bangkok Hotel. We are delighted to learn you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Thank you for your valued patronage. We look forward to welcoming you back again soon. Yours sincerely, Nattapong Kanungkid Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Old skool Thai hotel with interesting artefacts.

Posted Aug 24, 2017
Overall a good hotel, but getting a little dated in the older rooms. Nice bar area and good dining in house
Comment from Hotel Management
Aug 28, 2017 by Natt, Hotel Management
Dear Guest, Thank you for choosing The Sukosol Bangkok for your recent stay and feedback though this platform. We have read your comments about our hotel and greatly appreciate that you took the time to write them, as our guests' satisfaction is our main priority. We are currently upgrading our guest rooms by renovating floor by floor. This is done with minimum disturbance to our guests. It is a soft renovation however quite significant and aims to improve customer satisfaction and comfort. We trust, you had a pleasant trip home and look forward to have another opportunity of welcoming you back to The Sukosol Bangkok soon. Yours sincerely, Nattapong Kanungkid Resident Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 23, 2017 on Hotels