"This is my second stay at Atibaia Residence Resort. The first time I stayed in November 2024, and this time it was July 2025. I loved it here so much, that I had to come back.
The food is delicious and plenty. Water, drinks, and cocktails are plenty. The Lazer entertaining staff is always there to do activities and entertain the guests. They're very children oriented with a lot of children activities. They are also dog friendly. I saw people with small dogs. There are poop bags available on the...
"My stay was wonderful, the entire team was helpful, helpful, and committed to making sure I had the best. I have several dietary restrictions and I was satisfied with all of them, with an incredible menu. Chef Cida attended to me personally and I tried dishes prepared with great refinement, delicious and beautiful. Those were happy days! Super recommendation and my place to return for sure. Thank you Mr. Luiz for your Beautiful Refugio do Saci."
"Estrutura excelente para crianças. Equipe de recreação infantil ótima. Comida razoável, bem no estilo resort. Minha única ressalva é em relação a falta de flexibilidade em relação a abertura de todo o salão. No último jantar, a metade aberta do salão do restaurante já estava lotada com a outra metade fechada. Éramos 8 pessoas (sendo 3 crianças e 1 bebê) não tinha mesa para sentarmos e ao falar com o maître no restaurante, ele disse q não poderia abrir a outra parte, só depois de 20min. Achei...
"Foi ruim . A cama é pésssima . A Limpeza deixava a desejar. Tinha roupa intima embaixo da cama de estadias anteriores. Unico ponto positivo foi o atendimento da recepcionista. "
"White marble floors in the lobby. Staff eager to please. Quiet room (31) away from the sidewalk. My only criticism is that they need to replace the plastic flowers with live plants, and I suggest that they paint the faded room doors in baby blue. The hand rail going down from the second floor to the first floor (third to second, in the U.S.) needs to be secured. Overall, excellent value for the money, smack dab in the middle of town on top of the mountain."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"We had a truly wonderful time at this hotel. The staff were caring and attentive, making us feel very welcome from the beginning. The restaurant was so convenient, and we really enjoyed the tasty and healthy meals. Having easy access to the shopping mall made our stay even more enjoyable. Everything was spotless and calm, and I loved how the corridor design made the place feel open and comfortable. A very special thank-you to all the staff for making our stay so pleasant."
"Tudo perfeito. atendimento, limpeza, café da manhã, restaurante funcionando até 1 hora da manhã.
Unica ressalva diz respeito às torneiras do chuveiro que não fechavam todo deixando água escorrendo. Como chegamos muito tarde e só fomos tomar banho após o jantar (+ de meia-noite), nãoreclamamos para trocar de quarto. No check out, avisei na recepção para providências, mas durante toda a madrugada ficou escorrendo ágra no chuveiro. Apartamento 1410."
