4 br beach pool villa | Living area | 40-inch flat-screen TV with satellite channels, TV
Check availability

Reviews of Koh Russey Resort

4 out of 5
Koh Russey Resort
Bamboo Island, Prey Nob, Preah Sihanouk

Reviews

8.4

Very Good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

NICHOLAS, LONDON

Liked: Cleanliness
Disliked: Property conditions & facilities
Has massive potential but under invested so tired and struggling with young team. The manager introduces herself on arrival, but didn’t see again and clearly not managing and assisting the young team.
Stayed 2 nights in Jan 2024
Response from Samanta on Feb 4, 2024
Dear Nicholas,thanks you for the time taken to write your feedback. I certainly met you on arrival, and was off duty during the rest of your 2 nights stay. We do have managers and supervisors in each department, and your comment has been passed to them in order to improve under each aspect. Should you wish to share a more detailed feedback, we will gladly work on a more detailed action plan based on it. Feel free to reach out via email or chat, and we will take note of all your suggestions.Kind Regards,Samanta

6/10 Okay

franck

Traveled with group, Traveled with partner
Liked: Cleanliness
Beach is nice , hotel is fine ,but management is absent , staff is friendly but not trained , unable to prepared a cocktail at the bar , service can be long . Swilling pool was out of order for 2 days ….
Stayed 3 nights in Feb 2023
Response from Samanta on Feb 28, 2023
Dear Franck,Thank you for the time taken to write your review.It saddens to hear that you did not enjoy your stay with us, and rest assured we are working on improving our staff knowledge and skills. We would like to apologize again for the unexpected problem with the main swimming pool, and certainly we have provided you and all our guests with the use of an alternative 56 sqm pool at one of our private villas.Kind Regards,Koh Russey Resort Team

10/10 Excellent

Sharon

Stayed 4 nights in Feb 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Resort
Incredible resort. Service fantastic, food delicious and pool was relaxing. I really enjoyed my stay was a wonderful few days. It’s a resort you hate to leave.
Stayed 3 nights in Mar 2022

10/10 Excellent

Susanne

Stayed 4 nights in Mar 2024

8/10 Good

Olivier

Traveled with group
Liked: Cleanliness
Le site est incroyable et unique , le design superbe , la plage paradisiaque , les chambres magnifiques et super confortables en revanche des ajustements sont à faire sur le management de l’hôtel un peu approximatif : absence de barman correct , pas de plat du jour , lenteur du service dans certains cas etc …
Stayed 2 nights in Feb 2023
Response from Samanta on Feb 27, 2023
Dear Olivier,Warm Greetings and thank you for your review. We are delighted to read that you enjoyed your stay.We are working on improving the knowledge of our F&B team and on implementing new dishes in our menus.We truly appreciate your feedback, and we look forward to welcoming you back again in future.Kind Regards,Koh Russey Resort Team