Bar (on property)

Reviews of Hotel Un Patio en Santa Cruz

2 out of 5
Hotel Un Patio en Santa Cruz
Doncellas 15, Seville, Seville

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 169 reviews" "
Rating 8 - Good. 70 out of 169 reviews" "
Rating 6 - Okay. 22 out of 169 reviews" "
Rating 4 - Poor. 6 out of 169 reviews" "
Rating 2 - Terrible. 0 out of 169 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

julia

Liked: Cleanliness, staff & service
Great little room . Clean . Good location .
Stayed 1 night in Apr 2024

8/10 Good

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and cute, and the location can't be beat. Our room on the 1st floor overlooked the alley and tapas restaurant and so was quite noisy until midnight every night (but we are sound sleepers).
Stayed 3 nights in Mar 2024

8/10 Good

Shirley, Petawawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great area for sightseeing and walking around but yet not noisy. The staff were very friendly and helpful. The property was clean with sufficient supplies for a short 2 night stay. We had a room for three so it was quite cramped but again sufficient for a short stay. I would certainly recommend this hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad we stayed here! Perfectly placed next to shopping, restaurants and site. The staff were amazing! Paque was amazing giving us recommendation where to eat and overall being courteous and hospitably welcoming! Her smile was also affectionate! :) Overall the staff was amazing! Thank you!

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Kristi, SEATTLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room a bit crowded with extra furniture but clean
Stayed 1 night in Oct 2023

8/10 Good

Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the rate
Stayed 3 nights in Oct 2023

4/10 Poor

Brian

Disliked: Amenities, property conditions & facilities
Very small room toilets poor
Stayed 1 night in Sep 2023

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, extraordinarily clean, lovely staff, superb location. This hotel was close to everything we wanted to see!
Stayed 3 nights in Apr 2023
Response from A. Garcia on May 8, 2023
Dear Kimberly,Thank you for your excellent review. We are glad to hear that everything was up to your liking, from the rooms and the location to the assistance of the staff, as we thrive so that our clients feel like home.We hope to see you again soon.

10/10 Excellent

Neil

Liked: Staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Mar 2023
Response from A. Garcia on May 8, 2023
Dear Neil,Thank you very much for your review and your very positive assessment of our location and staff. It is a pleasure that you felt welcome during your stay.We hope to see you again soon.

10/10 Excellent

Keverne, Annapolis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Staff very helpful. Clean. Quaint. Home style stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We loved the roof terrace, the room was comfortable and clean and the hotel was quiet. The location was perfect as it was close to the centre and there were lots of lovely tapas bars around us.
Stayed 3 nights in May 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from A. García on Jul 9, 2019
Estimado cliente, Queremos agradecerle que haya elegido nuestro hotel para su estancia en Sevilla y que nos haya dedicado unos minutos de su tiempo en valorarnos. Estaremos encantados de que vuelva a alojarse con nosotros en su próxima visita a Sevilla. Un afectuoso saludo, A García.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect, staff was extremely helpful and friendly. The room was a little small but much better than expected.
Stayed 1 night in May 2019
Response from A. García on Jun 3, 2019
Estimado cliente, Gracias por haber elegido nuestro hotel durante su visita a Sevilla y por compartir su experiencia con nosotros. Nos complace saber que ha disfrutado tanto de la localización del hotel, en pleno casco histórico de la ciudad, desde donde puede llegar a pie en apenas 5 minutos a los principales monumentos, como la Catedral o el Alcázar. Le agradecemos también que haya valorado tan positivamente a nuestro personal, el cual siempre está dispuesto a ayudarle para que su estancia sea lo más agradable posible. De igual modo, lamentamos que la habitación le pareciera pequeña. Como puede ver en nuestra web, disponemos de distintos tipos de habitaciones, con diferentes características, medidas y fotos de las mismas, para que cada cliente pueda escoger la que mejor se adapta a sus gustos y necesidades. Para su próxima visita le recomendamos la habitación Doble Deluxe o Superior, de mayores dimensiones, estamos seguros de que va a superar sus expectativas. Esperamos volver a verles pronto. Un afectuoso abrazo, A García.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very charming. Justin (at the front desk) was extremely helpful and patient in helping use book transportation to Madrid.
Stayed 2 nights in May 2019
Response from A. García on Jun 3, 2019
Estimado cliente, Muchas gracias por su amable comentario. Nos alegra que nuestro hotel le pareciera encantador, realmente intentamos cuidar cada detalle y mantener el estilo típico y tradicional conservado el carácter propio de la casa patio sevillana. En cuanto a nuestro personal, nos complace que su labor les fuese de ayuda durante su estancia con nosotros. Esperamos recibirle nuevamente en nuestro establecimiento. Un cordial saludo, A García.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, had AC which worked really well when we turned it on, but slept without needing it overnight. Bed was comfy. Had shampoo and soap but no conditioner though. Iron on request. Free WiFi. Also has a little terrace up top you can go sit on.
Stayed 1 night in May 2019
Response from A. García on Jun 3, 2019
Estimado cliente, Le agradecemos enormemente que nos haya puntuado tan bien y su excelente valoración. Nos alegra que haya disfrutado con todo durante su estancia. Nos complace saber que todo en su habitación estuvo perfecto, desde el aire acondicionado, la cómoda cama, hasta la limpieza. Nos esforzamos cada día para ofrecer a nuestros clientes un servicio óptimo y que su estancia sea cómoda y perfecta. También nos alegra que haya disfrutado de nuestra coqueta terraza, en la que puedes ver un hermoso amanecer con hermosas vistas mientras disfrutas del café que ofrecemos gratuitamente cada mañana, o bien tomar un refresco o una copa a media tarde. Esperamos volver a verles pronto. Un afectuoso abrazo, A García.

6/10 Okay

Yun

Liked: Staff & service
Great location at ok price but too small
Very good location but building is old and bed is also old. My room was way too small. If I return to Seville (which i will), i would pay little more for bigger and cleaner hotel
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive and accommodating! The location is in the center of town and access to restaurants, flamenco shows, and historic sites is perfect.
Stayed 1 night in Apr 2019
Response from A. García on May 13, 2019
Estimado cliente, Le agradecemos enormemente que haya escogido nuestro hotel para su visita a Sevilla así como que nos haya dedicado unos minutos de su tiempo para comentar su estancia con nosotros. Sus comentarios y valoraciones son muy importantes para nosotros. Nos alegra que valora tan positivamente a nuestro personal, siempre dispuesto a ayudarle para hacer su estancia lo más cómoda posible. Nos complace saber que ha disfrutado de la ubicación en la que nos encontramos, en pleno casco histórico de Sevilla desde, como bien ha mencionado, se puede llegar a los principales monumentos, espectáculos y a gran variedad de restaurantes a pie. Esperamos volver a verles en su próxima visita a la ciudad. Un cordial saludo, A. García.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little hotel!
We loved this hotel! It was perfect for us! We really wanted to be a part of the local Santa Cruz neighborhood, and we were! The room was exceptionally clean and the staff was courteous and always helpful. Our windows opened over the narrow street and we could hear the outside diners in the lovely restaurant below. The rooftop terrace with a view was a bonus! We will definitely stay there again!
Stayed 5 nights in Apr 2019
Response from A. García on Jun 13, 2019
Estimada Rebecca, Quisiéramos ante todo mostrarle nuestro agradecimiento por colaborar dejándonos un comentario acerca de su estancia con nosotros, y por la excelente puntuación con la que nos ha valorado. Nos alegra mucho saber que todo durante su estancia estuvo perfecto. Como bien ha mencionado, nos encontramos en el hermoso barrio de Santa Cruz, el corazón de Sevilla. Desde nuestra localización puede llegar en apenas unos minutos a los principales monumentos de la ciudad, como la Catedral o el Alcázar, pasear por sus conocidas calles y descubrir sus bellos patios y jardines. También nos complace saber que valora tan positivamente a nuestro personal, siempre disponible para ayudarle a hacer su visita lo más agradable posible, así como la limpieza, un factor fundamental para nosotros y que nos tomamos muy en serio. Les esperamos en su próximo viaje a Sevilla. Un afectuoso abrazo, A. García.

8/10 Good

Ignacio

Liked: Cleanliness, property conditions & facilities, room comfort
OK if booked for fair price,but they need to learn
It was OK considering the price paid. Bed was good, shower was nice although the drain doesn't run fast enough to catch up with the water and after 3-4 mins you need to stop the shower or it'll flood the bathroom. You can also hear everything that happens in the room above yours that involves water like if it was in your room which was very annoying since these guests decided to have long showers at 4 am. Again, for the price paid and the amazing location this place was totally fine, however what I don't understand is why after being given a ground floor room and asking if I could have one at least on the first floor since the hotel was pretty empty the answer was: No because that's the economy room you booked... Mmmm your hotel is empty and it's only one night, good and serious hotels upgrade their customers automatically all the time without them having to ask if there are superior empty rooms so they wow the customer costing them nothing bc the superior room is empty anyway... This way the customer is more likely to come back, which won't be my case.
Stayed 1 night in Dec 2018
Response from MARINA on Jan 5, 2019
Buenas tardes, La habitación reservada es una habitacion economica interior , tal como parece en las descripción y el si cliente opta por otra categoria superior (doble superior con balcón ), tiene un suplemento en el caso de reservarla en primer lugar es más cara en la web igual , ademas la situacion del hotel completo (en ocupación ) somos un pequeño hotel en el centro historico, hacemos upgrades en temporadas con disponibilidad que no es el caso, Un cordial saludo, HOTEL UN PATIO EN SANTA CRUZ

10/10 Excellent

Lauren, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This cute little hotel is conveniently located in Barrio Santa Cruz. It was surprisingly easy to find in the winding streets of the area and offered a clean room with air conditioning (a must in June in Seville). A short walk to all Seville has to offer.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect centrally located hotel
Fantastic pretty little hotel. Great location in the heart of this beautiful city! Shopping, restaurants etc on your doorstep. Can't wait to return x
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel in very good location
Mattress were super hard the noise level from the bar across the alley from the hotel was very loud and went on until 2:AM. made It hard to get a full nights sleep
Stayed 5 nights in May 2018
Response from A. García on Jul 2, 2018
Estimada Alice, Estamos muy felices por su comentario y puntuación, es fantástico! Nos alegramos de que haya disfrutado tanto de nuestra excelente ubicación y lo que ella ofrece, al encontrarnos en pleno Barrio Santa Cruz puede visitar todos los principales monumentos de la ciudad con tan sólo unos minutos a pie. Intentamos que nuestro hotel guarde la esencia de la casa tradicional sevillana, en la cual todas las habitaciones se distribuyen en torno a un patio central abierto al exterior, a través del cual reciben la luz natural y ventilación diaria, pero totalmente renovado para dar a nuestros clientes el máximo confort manteniendo su originalidad. Ciertamente la tranquilidad y el descanso de nuestros clientes así como la limpieza de nuestras instalaciones son dos aspectos que intentamos tener muy en cuenta. Todo el equipo trabaja diariamente para que nuestros huéspedes tengan una estancia lo más grata posible, por ello nos alegra que se nos valore positivamente. Estamos deseando volverles a ver pronto, Un Cordial Saludo. A. García.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good value, friendly staff, great location.
Stayed 1 night in Nov 2017

8/10 Good

a, denver co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in the middle of old Seville
This hotel is near a lot of things. We only stayed there for one night so the small size of the room didn’t matter, but I’m not sure we would have been comfortable for more than one night. The terrace is beautiful!
Stayed 1 night in Nov 2017

8/10 Good

zoe, Houston

Liked: Staff & service, property conditions & facilities, room comfort
Nice location
Very close to historical place. Walk distance to all sights. If you are afraid of noise at night, then this will not be perfect choice. Restaurant next to it, so it is very loud noice during night.
Stayed 1 night in Oct 2017

10/10 Excellent

Maria , Mississippi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great locación, I definitely will recommend it. Very clean and staff very friendly.
Stayed 1 night in Aug 2017

10/10 Excellent

eduardo, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an amazing location.
Highly recommended. Nice hotel in a great neighborhood
Stayed 3 nights in Jun 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little hotel in Seville.
Wonderful staff. Lost my debit card and the afternoon desk clerk picked up his phone and dialed Canada direct so I could report the loss and 'stop working and enjoy the evening'. Then I had issues trying to rent a car online and the morning desk clerk used her computer to search further and advised that the problem was not so much me as that Cadiz, where we were going, had no car rentals open on Sundays! She solved the problem by renting a car for me in Seville....a perfect outcome. Two examples of truly personalized service!!
Stayed 2 nights in Jun 2017

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santa Cruz
Perfect for what I wanted.

6/10 Okay

Nima

Disliked: Staff & service, property conditions & facilities, room comfort
Great location, the rest is raw.
Good location, you got what you paid for. Location was amazing thought.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Enrique, New York

Liked: Staff & service
Disliked: Room comfort
Decent small hotel.
Decent hotel with character. The room was on the small side. The bed was very soft

6/10 Okay

Adam, New York

Liked: Cleanliness
Great Neighborhood
Hotel was in a great location. The building is really nice but the rooms are tiny. Mine didn't have a window.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Nikki, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and good value
Friends travelling on budget.Stayed at hotel for two nights.Convenient location and very good value. Clean and comfortable, friendly staff and would definitely stay again. Exceeded expectations.

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Brad S., USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location for Exploring Sevilla
The hotel was very pleasant and the staff helpful. The location was really the main selling point and allowed us easy access to walking around and exploring this beautiful city. A bakery literally around the corner became my go to for fresh bread and groceries. We had our toddler with us and the staff went out of their way to make our stay at this hotel comfortable and to give us some good recommendations and help in getting to some places we wanted to see.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lyne, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located
Small room but clean and the shower was nice and modern. The hotel is a little bit to find through the narrow streets. We have to park the cark nearby at 20 euros/day.

10/10 Excellent

Ammar, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Little hotel
We had a good time in this hotel just make sure you book the rooms with the patio opening to the alley. Really close to flamenco spots and good restaurants. Friendly staff and very clean.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fiona, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostal
I stayed here when I needed an extra night and wasn't happy with where I had been staying. Was very happy to move - I slept over 10 hours the first night! It's a great location and clean and quiet. The room was a bit small but fine. No outside window but that meant it was quiet unlike my previous hostal. Staff where efficient but not overly friendly like they have been at other hostals. Would be happy to stay here again and happy to recommend.

6/10 Okay

Brian, Scotland

Liked: Cleanliness, staff & service
Disliked: Room comfort
Un patio en Santa Cruz
Room small and no window but a/c was silent and worked well. Great location though as only a few minutes walk from the Cathedral and most other sites. Staff friendly and very helpfull. I wouldn't mi d staying here again.