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Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

Star Rating
4.5 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
224 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Dolphinaris Riviera Maya Park
    4 min drive
  • Popular Location
    Puerto Aventuras Golf Club
    6 min drive
  • Popular Location
    Dolphin Discovery
    8 min drive
  • Airport
    Playa Del Carmen, Quintana Roo (PCM)
    21 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Gold, two double beds

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Platinum Sky Terrace, one king bed

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Diamond, one king bed

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Rock Suite Platinum

    Room Amenities

    • Ocean view
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More details
  • Rock Royalty Level - Deluxe platinum, 1 king bed

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Gold king bed PURE allergy-friendly

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Puerto Aventuras

Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive is next to a golf course and near the airport. The area's natural beauty can be seen at Xpu-ha Beach and popular attractions include Xcaret Eco Theme Park and Xplor Theme Park. Dolphinaris Riviera Maya Park and Ecopark Kantun Chi are also worth visiting.

What's nearby

  • Popular Location
    Dolphinaris Riviera Maya Park - 4 min drive
  • Popular Location
    Puerto Aventuras Golf Club - 6 min drive
  • Popular Location
    Puerto Aventuras Marina - 8 min drive
  • Popular Location
    Dolphin Discovery - 8 min drive
  • Popular Location
    Chac Mol Cenote - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

  • Toro – Restaurant offering international cuisine. Serves lunch and dinner.
  • Ciao – Restaurant offering Italian cuisine. Serves breakfast and dinner.
  • Le Petit Cochon – Restaurant offering French cuisine. Serves dinner.
  • Los Gallos – Restaurant offering Mexican cuisine.
  • Dive – Poolside bar. Serves light fare.

About this property

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

Catch some rays on Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. All 577 rooms boast private spa tubs and jetted tubs, plus free WiFi and LCD TVs with satellite channels. Guests will also find balconies, 24-hour room service, and separate bathtubs and showers.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Snorkeling
Land activities
Bicycling
Tennis
Entertainment
Onsite entertainment and activities
Access to onsite clubs
Onsite live performances

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90.00 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hard Rock Hotel Riviera Maya Adults Solidaridad
  • Hard Rock Riviera Maya Adults Only
  • Hard Rock Riviera Maya Adults Only Puerto Aventuras
  • Hard Rock Hotel Riviera Maya Adults
  • Hard Rock Hotel Riviera Maya Adults Puerto Aventuras
  • Hard Rock Hotel Riviera Maya Adults All Inclusive
  • Hard Rock Hotel Riviera Maya Adults Only All Inclusive
  • Hard Rock Riviera Maya Adults

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 9 restaurants and 2 coffee shops
  • 7 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Basketball
  • Billiards/pool table
  • Fitness center
  • Free water park access
  • Full-service spa
  • Karaoke
  • Mini golf
  • Nightclub
  • Pilates classes
  • Rock climbing
  • Spa tub
  • Tennis
  • Volleyball
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Dry cleaning service
  • Free water park access
  • Grocery/convenience store
  • Mini golf
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 50 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private spa tub
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Adjacent to a golf course

Where to eat

  • Toro – Restaurant offering international cuisine. Serves lunch and dinner.
  • Ciao – Restaurant offering Italian cuisine. Serves breakfast and dinner.
  • Le Petit Cochon – Restaurant offering French cuisine. Serves dinner.
  • Los Gallos – Restaurant offering Mexican cuisine.
  • Dive – Poolside bar. Serves light fare.
4.4

Excellent

5 - Excellent
137
4 - Good
52
3 - Okay
25
2 - Mediocre
4
1 - Poor
6
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was geeat from the beginning to the end!

Stayed 1 night in Nov 2019

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well kept properly. Rooms are very small that include a ridiculous hot tub in middle of room. Bath towels are old and ripped. Bartender on the beach was great. Ask for charly. He made our trip so much fun.

Stayed 6 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

wonderful resort, staff, service and overall atmosphere. loved out time and stay would highly recommend to others.

Stayed 7 nights in Sep 2019

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

The food was fantastic with plenty of restaurants to choose from with many options in each. Different pools and beach areas depending on the type of vacation you wanted to have. The pool bar seemed understaffed but Gustavo did an amazing job keeping up. The poolside waitstaff on a particular day was very poor forgetting our drinks multiple times even after being tipped.

Stayed 5 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The like the atmosphere of the resort. I was very comfortable and impressed

Stayed 4 nights in Sep 2019

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