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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Minibar, in-room safe, desk, free WiFi

Guest reviews

3.8 out of 5 Good
145 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
All inclusive
Air Conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationSan Telmo Promenade4 min walk
Popular LocationLago Martianez Swimming Pools7 min walk
Popular LocationLa Paz Lookout10 min walk
AirportSanta Cruz de Tenerife (TFN-Tenerife North)28 min drive

Choose dates to view prices

  • Standard Double or Twin Room

    4.2/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Double or Twin Room
  • Single Room

    4.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room
  • Superior Double Room, View

    4.2/5 guest room rating

    Room amenities

    • 323 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsSuperior Double Room, View
  • Superior Single Room, Partial Ocean View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Partial ocean view
    • Sleeps 1
    • 1 Twin Bed
    More detailsSuperior Single Room, Partial Ocean View
  • Standard Double Room (3 adults)

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 Double Bed and 2 Twin Beds
    More detailsStandard Double Room (3 adults)
  • Standard Double Room (2 adults and 1 child)

    3.8/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Double Room (2 adults and 1 child)
  • Superior Room, View (3 adults)

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsSuperior Room, View (3 adults)
  • Superior Room, View (2 adults and 1 child)

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsSuperior Room, View (2 adults and 1 child)
  • Double Room, Sea View (Single Use)

    Room amenities

    • 323 sq ft
    • Ocean view
    • Sleeps 1
    • 2 Twin Beds OR 1 Double Bed
    More detailsDouble Room, Sea View (Single Use)
  • Double Room, Sea View (2 Adults)

    3.8/5 guest room rating

    Room amenities

    • 323 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room, Sea View (2 Adults)
  • Double Room, Sea View (2 Adults and 1 Child)

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Ocean view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room, Sea View (2 Adults and 1 Child)
  • Double Room, Sea View (3 Adults)

    Room amenities

    • 323 sq ft
    • Ocean view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room, Sea View (3 Adults)

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Be Live Experience Orotava is in the city center. Loro Park is a popular attraction and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Taoro Park. Spend some time exploring the area's activities, including outlet shopping and golfing.
Visit our Puerto de la Cruz travel guide
View in a map
Popular Location

What's nearby

  • San Telmo Promenade - 4 min walk
  • Lago Martianez Swimming Pools - 7 min walk
  • Casino Puerto de la Cruz - 7 min walk
  • Church of Nuestra Senora de la Pena de Francia - 8 min walk
  • La Paz Lookout - 10 min walk

Getting around

  • AirportSanta Cruz de Tenerife (TFN-Tenerife North) - 28 min drive

Restaurants

  • La Cascada Buffet — 1 min walk
  • La Rotonda — 1 min walk
  • El Camino — 3 min walk
  • Bambi — 4 min walk
  • Compostelana — 4 min walk

About this property

Be Live Experience Orotava

4-star eco-friendly hotel, walk to Lago Martianez Swimming Pools
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and conference space. All 236 rooms offer free WiFi, balconies, and TVs with satellite channels. Other amenities available to guests include minibars, hair dryers, and safes.
Be Live Experience Orotava offers 236 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

All inclusive details

All-inclusive room rates at Be Live Experience Orotava are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Meeting rooms
  • Conference center (6456 square feet of space)

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Renovated entire property - November 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 7 PM

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Property is also known as

Be Live Orotava
Be Live Orotava Hotel
Be Live Orotava Hotel Puerto de la Cruz
Be Live Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava
Orotava Palace Hotel
Be Live Experience Orotava Tenerife/Puerto De La Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz

Frequently asked questions

Can I cancel my reservation for free at Be Live Experience Orotava and receive a full refund?
Yes, Be Live Experience Orotava offers free cancellation on select room rates, because flexibility matters! Please refer to Be Live Experience Orotava cancellation policy on our site for more details about any exclusions or requirements.
Does Be Live Experience Orotava have a pool?
Yes, this property has an outdoor pool.
Is Be Live Experience Orotava pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Be Live Experience Orotava?
Check-in is from 3 PM–7 PM. After-hours check-in is not available.
What time is check-out at Be Live Experience Orotava?
Check-out is at noon.
Are there all-inclusive benefits at Be Live Experience Orotava?
Some rate plans available at this property are all-inclusive.
Where is Be Live Experience Orotava located?
Located in the heart of Puerto de la Cruz, this eco-friendly hotel is within a 10-minute walk of Orotava Valley and Lago Martianez Swimming Pools. Plaza del Charco and Taoro Park are also within 15 minutes.
3.8
Good
145 reviews
5 - Excellent
34
4 - Good
71
3 - Okay
26
2 - Poor
11
1 - Terrible
3

4.0/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is in the basement and is filled with smoke due to insufficient ventilation. The food is worse then in any basic road side cafe. The mattress is lined with waterproof sheets, feels disgusting. It's outdated and needs a complete overhaul and refurbishment.
Stayed 2 nights in Feb 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
The floors deco could do with an upgrade, also the beds were not that comfortable & mattresses needs upgrading.
Stayed 7 nights in Jan 2020

1/5 Terrible

Traveled with family and small children
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
This IS NOT a 4 star hotel. Not even close!! This is a dated and tired hotel with very poor facilities. The rooms are not anything like the pictures that are used to advertise this hotel and are very basic. The buffet food is basic to say the least. Very small selection and what there is is often cold and tepid. Most families i watched and spoke to struggled to find their kids anything to eat after a day or so. One family even resorted to eating at burger king across the road every day! The pool area is ok but there is virtually no entertainment for kids apart from 1 or maybe 2 short games of table skittles or aqua aerobics. The staff are very rude and are happy to keep you waiting at the pool bar so they can disappear into a stock room and chat on the phone. The only exception to this is Toni, an older guy, as when he is on the pool bar he cant do enough for you. After a week we really couldnt face this hotel anymore so i booked and paid for a seperate hotel via a different website and we moved to Costa Adeje for the last 3 days. The other issue you have when booking via expedia is you have no rep or support whilst in resort so when i complained to the hotel reception on the day we booked out we were told we needed to take our complaint up with expedia once we got home!!! The guy on reception was so rude to us and laughed at us when we said we were moving hotels. I would rate this hotel as a 2.5 star hotel at best. Do yourself a favour and book somewhere else!!!
Stayed 11 nights in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Top value for money 3 min from the beach surrounded by shopping and cafes larger rooms vast assortment at meals and across the street from a supermarket. What more could anyone need?
Stayed 2 nights in May 2019

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