Title: Spring Hotel Bitácora Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=1146317&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Spring Hotel Bitácora Discover Spain's coastal paradise where pristine beaches meet wellness opportunities in gardens designed for relaxation at this eco-conscious retreat ## Photo gallery for Spring Hotel Bitácora ![Aerial view - Spring Hotel Bitácora (Arona)](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/17837d9e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Buffet - Spring Hotel Bitácora (Arona)](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/c9c5fe9a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Spring Hotel Bitácora (Arona)](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/af45a7d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch - Spring Hotel Bitácora (Arona)](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/d5acd8d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Spring Hotel Bitácora (Arona)](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/cbdaff95.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playa de las Américas and Las Vistas Beach, Spring Hotel Bitácora combines eco-friendliness with comfort. Guests enjoy two outdoor pools with a waterslide, garden spaces, spa treatments, in-room WiFi, and helpful concierge services for a great stay. ## Reviews 8.2 Very good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Gym - Bar ## Room options ### Check availability for these dates Tonight [Mar 2 - Mar 3](https://www.expedia.com/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=1146317&PinnedHotelID=1146317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=1146317&PinnedHotelID=1146317&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 3 - Mar 4](https://www.expedia.com/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=1146317&PinnedHotelID=1146317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=1146317&PinnedHotelID=1146317&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1146317&PinnedHotelID=1146317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1146317&PinnedHotelID=1146317&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1146317&PinnedHotelID=1146317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1146317&PinnedHotelID=1146317&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 16 of 16 rooms ### View all photos for Standard Double Room (2 adults) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/7244c408.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (2 adults) 10.0 Exceptional 1 review ### Highlights Air conditioning TV Deep soaking bathtub Bidet Eco-friendly toiletries Private bathroom Hair dryer Minibar - 409 sq ft - Sleeps 2 - 1 Twin Bed ### View all photos for Standard Double Room (2 adults and 2 children) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/7244c408.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (2 adults and 2 children) ### Highlights Air conditioning TV Deep soaking bathtub Bidet Eco-friendly toiletries Private bathroom Hair dryer Minibar - 409 sq ft - Sleeps 4 - 2 Twin Beds and 1 Double Bed ### View all photos for Standard Double Room (3 adults and 1 child) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/7244c408.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (3 adults and 1 child) ### Highlights Air conditioning TV Deep soaking bathtub Bidet Eco-friendly toiletries Private bathroom Hair dryer Minibar - 409 sq ft - Sleeps 4 - 2 Twin Beds and 1 Double Bed ### View all photos for Double Room, Pool View (2 adults and 2 children) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/dafc5016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Pool View (2 adults and 2 children) ### Highlights Air conditioning TV Hair dryer Eco-friendly toiletries Bathrobes Private bathroom Bidet Deep soaking bathtub - 409 sq ft - Sleeps 4 - 2 Twin Beds and 1 Queen Bed ### View all photos for Double Room, Pool View (3 adults and 1 child) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/dafc5016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Pool View (3 adults and 1 child) ### Highlights Air conditioning TV Hair dryer Eco-friendly toiletries Bathrobes Private bathroom Bidet Deep soaking bathtub - 409 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Double Room, Pool View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/dafc5016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Pool View ### Highlights Air conditioning TV Separate bedroom Hair dryer Eco-friendly toiletries Bathrobes Private bathroom Bidet - 409 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Standard Double Room Single Use ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/7244c408.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room Single Use 10.0 Exceptional 1 review ### Highlights Air conditioning TV Deep soaking bathtub Bidet Eco-friendly toiletries Private bathroom Hair dryer Minibar - 409 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Double Room Single Use, Pool View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/dafc5016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use, Pool View 10.0 Exceptional 1 review ### Highlights Air conditioning TV Separate bedroom Hair dryer Eco-friendly toiletries Bathrobes Private bathroom Bidet - 409 sq ft - 1 bedroom - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Double Room (2 adults and 1 child) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/7244c408.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (2 adults and 1 child) 8.0 Very good 1 review ### Highlights Air conditioning TV Deep soaking bathtub Bidet Eco-friendly toiletries Private bathroom Hair dryer Minibar - 409 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Double Room, Pool View (2 adults and 1 child) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/dafc5016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Pool View (2 adults and 1 child) ### Highlights Air conditioning TV Separate bedroom Hair dryer Eco-friendly toiletries Bathrobes Private bathroom Bidet - 409 sq ft - 1 bedroom - Sleeps 3 - 1 Twin Bed and 1 Double Bed ### View all photos for Standard Double Room (3 adults) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/7244c408.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (3 adults) ### Highlights Air conditioning TV Deep soaking bathtub Bidet Eco-friendly toiletries Private bathroom Hair dryer Minibar - 409 sq ft - Sleeps 3 - 3 Twin Beds OR 1 Twin Bed and 1 Double Bed ### View all photos for Double Room, Pool View (3 adults) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1150000/1146400/1146317/dafc5016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Pool View (3 adults) ### Highlights Air conditioning TV Hair dryer Eco-friendly toiletries Bathrobes Private bathroom Bidet Deep soaking bathtub - 409 sq ft - Sleeps 3 - 3 Twin Beds OR 1 Twin Bed and 1 Double Bed ### Double Room UP (Exclusive Solarium Up) ### Highlights Air conditioning TV Hair dryer Eco-friendly toiletries Bathrobes Private bathroom Bidet Deep soaking bathtub - 409 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### Double Room UP (3 adults,Exclusive Solarium Up) ### Highlights Air conditioning TV Hair dryer Eco-friendly toiletries Bathrobes Private bathroom Bidet Deep soaking bathtub - 409 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### Double Room UP (2 adults,Exclusive Solarium Up) ### Highlights Air conditioning TV Hair dryer Eco-friendly toiletries Bathrobes Private bathroom Bidet Deep soaking bathtub - 409 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### Double Room UP (3 adults,Exclusive Solarium Up) ### Highlights Air conditioning TV Hair dryer Eco-friendly toiletries Bathrobes Private bathroom Bidet Deep soaking bathtub - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FArona-Hotels-Spring-Hotel-Bitacora.h1146317.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FArona-Hotels-Spring-Hotel-Bitacora.h1146317.Hotel-Information) ## About the neighborhood Located in Arona, Spring Hotel Bitácora is near the airport and near the beach. Siam Park is a popular attraction and the area's natural beauty can be seen at Fañabé Beach and Playa de las Américas. Looking to enjoy an event or a game while in town? See what's happening at Estadio Antonio Domínguez Alfonso or Magma Art and Congress Centre. Spend some time exploring the area's activities, including golfing. [Visit our Arona travel guide](https://www.expedia.com/Arona.dx5779) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.05754%2C-16.73098&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=76MXQZPo0mqgwpPw2swje2FLAio=) c/ California 1, Playa de las Americas, Arona, Tenerife, 38660 ### What's nearby - ![Las Vistas Beach featuring a sandy beach, general coastal views and a coastal town](https://images.trvl-media.com/place/6209515/c789a587-cb81-4594-b762-2e22ed8d17cf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Las Vistas Beach 8 min walk \- 0.5 miles - ![Beach Las Americas in Tenerife island - Canary Spain; Shutterstock ID 717140311; Purchase Order: -](https://images.trvl-media.com/place/553248635977468498/fdea9aef-052e-4080-b5d8-88470404e9be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa de las Américas 8 min walk \- 0.5 miles - ![High overview of the colourful busy market stalls at the popular Sunday market in Los Cristianos Tenerife Canary Islands Spain. Image shot 03/2009. Exact date unknown.](https://images.trvl-media.com/place/6067459/08797f54-f8d0-4fd8-80a5-3c1bfe42fcd5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Los Cristianos Beach 5 min drive \- 1.2 miles - Estadio Antonio Domínguez Alfonso 5 min walk \- 0.3 miles - Veronicas Strip 12 min walk \- 0.7 miles ### Getting around - Tenerife South Airport (TFS) 15 min drive ### Restaurants - Hotel Best Tenerife 2 min walk - Oriental Garden 6 min walk - Cafetaria Plaza 6 min walk - Bianco Ristorante 6 min walk - La Karina 2 min walk ## About this property ### Spring Hotel Bitácora Upscale hotel near Playa de las Américas Near Las Vistas Beach, Spring Hotel Bitácora provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Restaurante Buffet, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room. You'll also find perks like: - 2 outdoor pools along with a waterslide, sun loungers, and pool umbrellas - Bike rentals, a porter/bellhop, and laundry services - An elevator, a water dispenser, and a front-desk safe - A 24-hour front desk, luggage storage, and a billiards/pool table Room features All 314 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. More amenities include: - Bathrooms with eco-friendly toiletries and deep soaking tubs - TVs with satellite channels - Daily housekeeping and desks ### All inclusive details All-inclusive room rates at Spring Hotel Bitácora are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations Eco-Certified Property This property participates in the Biosphere and Travelife, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/920000/913100/913008/b09cf6b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H10 Las Palmeras Arona - Pool - All Inclusive - Kids pool - Free WiFi 8.0 Very Good 696 reviews $275 nightly $294 total Mar 16 - Mar 17 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=913008&PinnedHotelID=913008&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/2800/2701/c04d610a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mediterranean Palace Arona - 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evening/night](https://images.trvl-media.com/lodging/3000000/2470000/2467000/2466992/b15e6f95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Tenerife San Miguel de Abona - Pool - Spa - All Inclusive - Kids pool 9.0 Wonderful 975 reviews $309 nightly $331 total Mar 26 - Mar 27 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=2466992&PinnedHotelID=2466992&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/1ec3cd5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H10 Conquistador Arona - Pool - Spa - All Inclusive - Kids pool 8.4 Very Good 624 reviews $319 nightly $341 total Mar 26 - Mar 27 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=1385692&PinnedHotelID=1385692&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio, Sea View | Terrace/patio](https://images.trvl-media.com/lodging/100000000/99940000/99934700/99934611/62a157a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aparthotel Parque Santiago IV Arona - 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Street parking available - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Palapa - Restaurante Buffet ### Things to do - 2 outdoor pools - Arcade/game room - Bicycle rentals - Billiards/pool table - Gym - Steam room - Waterslide ### Family friendly - 2 outdoor pools - Arcade/game room - Laundry facilities - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 8 floors - At least 80% lighting from LEDs - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - Local culture and ecosystem education - Locally-owned and organized tours and activities - Vegan dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Deep soaking bathtub - Hair dryer - Private bathroom - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Iron/ironing board - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 10 PM Contactless check-in available ### Check-out Check-out before 10 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Spring Bitácora Arona Spring Hotel Bitácora Arona Spring Hotel Bitácora Spring Bitácora Spring Hotel Bitácora Hotel Spring Hotel Bitácora Arona Spring Hotel Bitácora Hotel Arona ## Frequently asked questions ### Does Spring Hotel Bitácora have a pool? ### Is Spring Hotel Bitácora pet-friendly? ### What time is check-in at Spring Hotel Bitácora? ### What time is check-out at Spring Hotel Bitácora? ### Are there all-inclusive benefits at Spring Hotel Bitácora? ### Where is Spring Hotel Bitácora located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Spring Hotel Bitácora Reviews 8.2 ### Very Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.2 Location ### 8.2 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 25 8 - Good 21 6 - Okay 9 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Giuseppe Apr 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with good friendly staff who are attentive at all times. ##### Giuseppe Stayed 5 nights in Apr 2024 ### 8/10 Good #### Martin Nov 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely Hotel, except my partner did get food poisoning which did slight dampen the holiday! Pool was lovely, lots of Sunbeds. ##### Martin Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Susan Mary Jan 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very helpful. plenty of food choice. spotless anx very relaxed hotel ##### Susan Mary Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Neil Nov 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Try UP! rooftop terrace pools and bar. Amazing The Hotel is spotlessly clean with every area inside and out cleaned by armies of cleaners/sweepers and gardeners every day. The hotel was recently refurbished in 2021 and so is very modern and fresh. The location is very central in Americas and so within a 10 minute walk you can reach all shops, restaurants, bars and the beaches. The hotel is geared for families with children with slides and a mini water park in the pool area and plenty of activities for them throughout the day. UP! is excellent! Adult only. Rooftop bar, pool and Jacuzzis with amazing views! Its also free food which is top class, free beer and cocktails unlimited all day!!! ##### Neil Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Christina Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5/5 stay We were lucky and our room was a bit of an upgrade on my parents’ room. We had the end of a corridor on 5th floor with a massive balcony so we could enjoy the sunset in a private and quieter environment, but alsowatch all the activities below which suited our holiday. Unfortunately the gym air conditioning did not work, despite their best efforts to fix it ![](https://a.travel-assets.com/ugc/hotel-reviews/799b7421-5d53-4e70-b07c-82b4c590d950-1761262771298.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d97cc015-5d5f-401e-837d-5a8d4a20f44b-1761262770918.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b57961d3-2c44-4163-af5e-0ec55396bf49-1761262771625.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christina Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Parham Pourbozorgi Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Parham Pourbozorgi Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### J Mar 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Hotel in every way. We are 50's couple. We stayed for 8 nights in this lovely hotel. The beds were comfy, room was big and had a fridge and safe at no extra cost. We had a poolroom view on the 4th floor and the views are great. The breakfast was amazing with large choice of everything. We only ate dinner twice but that was ok with plenty of choices. All the staff we met were nice and helpful. We be back no doubt. ##### J Stayed 8 nights in Feb 2023 ### 8/10 Good #### Angela Nov 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would recommend this hotel to families in school holidays. It is the complete package. I missed English half term but it was half term in Wales Scotland and Ireland when I arrived. Big mistake! My second week was alot calmer. The adults only pool area is delightful with plenty of loungers, umbrellas and a spa pool. There is a huge variety of food available. The location is perfect for getting about. There was entertainment every night. The only negative was my bed wasn't very comfortable. ##### Angela Stayed 11 nights in Nov 2022 ### 10/10 Excellent #### Verified traveler Apr 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Bitacora is a win Hotel Spring Bitacora. Beautiful hotel. Friendly staff. Cleanliness is A\*. Travelled: 14th April 2023 We were a group of 6, family, friends and couples ages ranging 17 to 55\. We loved the far end adult section with Spa around the pool. If anyone younger than 12 sneaked in the lifeguards within seconds asked them to leave. Bliss. Haha. Entertainment was really good and catered for all. We absolutely loved, 'Rock' night when the bikes came in and we all took advantage of the opportunity to jump on the bikes for a photo. Big up to the bikers for allowing this. What a surprise it was. Everywhere you look there is someone cleaning something. It is reassuring and comforting. They do a splendid job. Food choice was amazing. There really is something for everyone. We appreciated the open cooking stations that had the option of having your food cooked to your liking. English sausages went down a treat at breakfast also. Wine served in the restaurant was of a good quality and even the house wine was palatable. One of our party had an upset stomach for 24 hours. The drinks choice at this hotel is amazing we were All Inclusive and everything even premium drinks and cocktails were included. We would go back to this hotel. It is lovely. ##### Verified traveler Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Danijel Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zimmer waren sehr sauber. Badezimmer sauber und modern. Personal extrem freundlich. Essen mit riesiger Auswahl, viel Abwechslung - immer frisch. Fitnessstudio gut ausgestattet. Toller Spielplatz und viele Spielmöglichkeiten. Friseur im Hotel ist empfehlenswert. Hotel stellenweise etwas in die Jahre gekommen - hier und da wäre eine Instandsetzung oder Reparatur nötig. Aber es wirkt nicht beschädigt oder ranzig. Man merkt, dass Modernisierungen gemacht wurden, aber eben nur 95% und nicht 100%. Wir würden definitiv wieder kommen! ##### Danijel Stayed 9 nights in Oct 2025 ### 10/10 Excellent #### Verified traveler Nov 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Kaikki toimi. Henkilökuntaa riittävästi ja ei mitään valittamista. ##### Verified traveler Stayed 7 nights in Nov 2022 ### 6/10 Okay #### Tove Mar 20, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort Veldig mye støy ved bassengområdet fra aktivitetene som foregikk ved bassenget, de som ledet aktivitetene ropte inn i mikrofonen og lyden var ekstremt høy, særlig når man satt på balkongen. Måtte bytte rom til høyere opp for det var umulig å sitte på balkongen når disse aktivitetene skjedde, det samme gjaldt veldig høy musikk. På rommet var det glass og krus, men de ble ikke byttet ut med rene eller vasket på de 10 dagene vi var der. Sengene var utstyrt med plastikk laken under de vanlige, har aldri opplevd det tidligere, og det var ikke behagelig. Ellers var renholdet dårlig, kunne ikke se at det var vasket og det var alltid mye rusk og støv på gulvene etterpå. ##### Tove Stayed 11 nights in Mar 2022 ### 6/10 Okay #### Verified traveler May 29, 2019 Liked: Cleanliness I was on an all-inclusive package. The room had a great view and fantastic extended sun lounge area with an outdoor shower. These rooms are only at the end of the building on each floor. The food was pretty basic and they way they work on all-inclusive you need, 1\. Arm band, 2\. Your room card 3\. Registration card.....A bit over the top if you’re just sitting at the pool. Staff friendly. Hotel clean. ##### Verified traveler Stayed 5 nights in May 2019 ### 8/10 Good #### david May 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good holiday this hotel is in a great location. Just a seven minute walk to Las Vistas beach. Also the Safari shopping area and the Oasis shopping area are within easy walking distance. Majority of staff very friendly and polite only a couple of exceptions. ##### david Stayed 1 night in May 2019 ### 10/10 Excellent #### Jane Mar 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel The hotel and location were fabulous. The food in the restaurant was the best we’ve had from an all inclusive. Staff were great too. All in all we had a brilliant time. Lovely pool as well. Animation team so happy go lucky and friendly. Will be back ##### Jane Stayed 3 nights in Mar 2019 ### 4/10 Poor #### Verified traveler Mar 1, 2019 Disliked: Staff & service, property conditions & facilities Travaux dans les couloirs des chambres, marteau piqueur au bord de la piscine, salle de restaurant cantine et population âgée et anglaise. Tout est en supplément frigo dans la chambre, serviette de piscine Très cher pour les prestations ##### Verified traveler Stayed 7 nights in Feb 2019 ### 10/10 Excellent #### Bramble, Lake District Oct 31, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Second visit to the hotel will definitely return. Good location near the shops/beach and water park. Excellent food lots of fresh fish grilled in front of you. The most enthusiastic entertainment team you will ever meet. Lots of fun. Great for families. Brilliant! ##### Bramble Stayed 7 nights in Oct 2018 ### 10/10 Excellent #### Nigel Aug 22, 2018 #### Great stay! My 7 year old said it was the best holiday ever. Great for kids!!! Good entertainment and food. The staff were friendly and couldn’t do more to help. ##### Nigel Stayed 7 nights in Aug 2018 ### 10/10 Excellent #### georgie Apr 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We have stayed in a few hotels in Las Americas and this has been the best one by far. Would recommend this hotel to anyone. Staff were really friendly and nothing was any bother. ##### georgie ### 10/10 Excellent #### Verified traveler Dec 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel Cannot fault this hotel ..would definitely recommend , ##### Verified traveler Stayed 6 nights in Dec 2017 ### 2/10 Terrible #### Verified traveler Jan 2, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The worst hotel iv ever been... It's to noisy..all staff are rude. The rude is tasteless horrible Don't go there u will be disappointed ##### Verified traveler ### 8/10 Good #### Español, C Sep 23, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen hotel con personal estupendo. Lo negativo: Hotel retirado de la playa. No tiene aparcamiento. El pic nic deberian mejorarlo. Lo positivo: Buenas instalaciones. Habitaciones amplias. Hall muy comodo. El personal muy amable y simpatico. Los chicos de la animacion extraordinarios. ##### Español ### 10/10 Excellent #### Verified traveler Aug 20, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fabulous hotel, wonderful food and excellent staff , many of whom have been there for years. ##### Verified traveler ### 8/10 Good #### diane, gloucestershire Jul 2, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and comfortable hotel. This was our third stay at this hotel and as with previous stays we felt ease as soon as we checked in. There were a couple of things we were not happy about, one being that after breakfast when we wanted to sunbathe by the pool almost every lounger was reserved with towels. That is not so bad if they were going to be used in the morning, but when lots of them weren't being used until later in the afternoon it seemed wrong that we could only get a lounger on the slope some way from the pool while the ones near the pool were not being used. The other thing we found annoying was that in the entertainment room after dinner it was difficult to get our drinks as the waiters were always so busy. ##### diane ### 6/10 Okay #### Verified traveler Jun 25, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5 night stay Enjoyed our stay in the hotel - rooms were clean and modern. Pool area was a bit cramped with the sunbeds. 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