Ratings based on 150 Verified Reviews

4.8 out of 5
94% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel right on the beach

Posted Nov 17, 2017
Our stay was amazing! The staff really took care of us. A1 service and facility. The lush trees and flowers add to the nice ambiance which is complimented with water fountains
Comment from Hotel Management
Nov 17, 2017 by Irina, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful & Quiet

Posted Nov 13, 2017
Safe, secure, beautiful, great food and pleasant staff.
Comment from Hotel Management
Nov 13, 2017 by Basilia Diaz, Hotel Management
Thank you so much for your recent stay with us at Casa Colonial – we are very happy to hear you enjoyed your vacation with us
5 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Dominican Republic

My best experience in Puerto Plata

Posted Sep 18, 2017
This is the best experience ever in a Hotel in Puerto Plata and probably in all the Dominican Republic... Excellent rooms, excellent food, very kind staff, peaceful ambient all day... just perfect!
Comment from Hotel Management
Nov 9, 2017 by Irina, Hotel Management
Thank you for your visit and your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Beautiful

Posted Sep 9, 2017
The staff was curtious and responsive. The food exceeded our expectations. The grounds were beautiful and meticulously maintained and our room was impeccably clean. The only complaint I had was the musty odor in our room. The staff provided us with a room change but even the second room smelled of mold. The staff tried to cover the odor by using inscents but this was largely ineffective. We managed by leaving the doors opened which was OK since we were on the third floor and the hotel did seem to be secure. Overall this was a great place to spend our holiday.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Quiet luxury

Posted Aug 24, 2017
What a beautiful hotel. The grounds are gorgeous. The rooms are large and well appointed. Staff was very friendly. We felt pampered just being there.
Comment from Hotel Management
Aug 28, 2017 by Irina Hurtado, Hotel Management
Thank you for your visit and your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

A very elegant and beautiful hotel

Posted Aug 1, 2017 on CheapTickets
Amazing staff service from the time you enter, during your stay, and from the time you leave. Everything about casa colonial, is Very Clean, Peaceful, and Respectful. From Inside and out of the hotel will Wow you. Definitely will be my place to stay when I come back to visit Dominican Republic
Comment from Hotel Management
Aug 7, 2017 by Irina Hurtado, Hotel Management
Thank you for your visit and your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, Tx

5 Star Hotel exceeds its rating

Posted Jul 29, 2017
Serene hotel along the Puerto Plata coast. With only 50 rooms it was exactly as described on the internet. The beautiful gardens and attentive service far exceeded our expectations. The ambience at the hotel allowed us to enjoy a peaceful, relaxing and romantic trip which was the exact thoughts we had when planning the trip. It is a hotel that is a definite must stay in Puerto Plata. It far exceeded the 5 star ⭐️ rating.
Comment from Hotel Management
Aug 7, 2017 by Irina Hurtado, Hotel Management
Thank for your visit and feddback! Hope you can come back again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Quality, quality, quality!

Posted Jul 20, 2017
Pros: This was a high quality hotel with excellent service and food. There was nothing disappointing!!!
Cons: Everything was excellent!!!
Location: There are water sports at the beach such as jet skiing, snorkeling, parasailing, and city excursions. Everything is accessible from the hotel.
We booked this hotel because we were tired of the "AII-Inclusive" places with their crowded pools and low quality food. We wanted a pleasant, relaxing hotel with beautiful beaches and good food. Casa Colonial did not disappoint. The place was immaculate and the staff very attentive and friendly. The beds were comfortable and the room service was excellent. Food quality was superb. If you want to stay in a beautiful hotel for a relaxing vacation with spa service available then this is the place for you. There are activities you can do at the beach such as jet skiing, parasailing, and snorkeling, and city excursions. Golfing is available nearby. This hotel is more geared for couples, honeymooners, and mature individuals who appreciate a fine hotel. If you have a family with small children then this is probably not the place for you. The city of Puerto Plata is nearby and there are many local restaurants worth a visit.
Comment from Hotel Management
Jul 22, 2017 by Basilia, Hotel Management
Thank you so much for your recent stay with us at Casa Colonial – we are very happy to hear you enjoyed your vacation with us. We do hope you will stay with us again
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando Fl.

Total Relaxation

Posted Jul 10, 2017
It was a marvelous stay! The spa services and staff were excellent. We will definitely return.
Comment from Hotel Management
Jul 15, 2017 by Irina Hurtado, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, great location and amazing staff.

Posted Jul 10, 2017
Pros: Everything!
We had an amazing time! The hotel and the grounds are gorgeous. This property is very tranquil and relaxing.
Comment from Hotel Management
Jul 15, 2017 by Irina Hurtado, Hotel Management
Thanks for staying with us. We appreciate your feedback!