Outdoor pool, free cabanas, pool umbrellas

Reviews of Casa Colonial Beach & Spa

5 out of 5
Casa Colonial Beach & Spa
57000 Playa Dorada, PO Box 22, Puerto Plata, Puerto Plata

Reviews

9.6

Exceptional

Rating 10 - Excellent. 335 out of 402 reviews" "
Rating 8 - Good. 46 out of 402 reviews" "
Rating 6 - Okay. 12 out of 402 reviews" "
Rating 4 - Poor. 5 out of 402 reviews" "
Rating 2 - Terrible. 4 out of 402 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very hospitable and clean. The food is excellent in quality. Jonathan who works at Casa Colonial is amazing host to the guest staying in the hotel.
Stayed 5 nights in Mar 2024
Response from Wally Peña on Mar 28, 2024
Dear Nrs. Elizabeth.Thank you for such a positive review. We are thrilled to hear that our staff, especially Jonathan, made a lasting impression with their friendliness and attentiveness. We look to the pleasure of welcoming you back on a future occasion. Best regards,

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the service was excellent
Stayed 2 nights in Mar 2024
Response from Wally Peña on Mar 25, 2024
Dear Jose.Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that our staff made a lasting impression with their friendliness and attentiveness. Our team takes great pride in providing a service that makes our guests feel cared for in a sophisticated and elegant environment. We look forward to welcoming you back on your next visit. Best wishes,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort on quiet beach area in Puerto Plata. The rooms are immaculate and comfortable. Even though the property was full, it was quiet and peaceful. The restaurant serves delicious meals and there is a fantastic bar in the main building. Wonderful property. I will return.
Stayed 2 nights in Feb 2024
Response from Wally Peña on Mar 22, 2024
Dear Mr. Michael,We appreciate that you took the time to share your experience with us. we appreciate your kind words about our elegant rooms, complete with luxurious amenities for a carefree stay, Your appreciation for the quality of our food and beverages is truly inspiring to us, We look forward to welcoming you back on your next visit. Best wishes,

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Colonial Beach is the perfect getaway paradise. The buildings were beautiful and clean. The staff took great care to get to know us and always provided a personal touch. The food was incredible and very reasonably priced. We plan on returning in the future. It is hidden gem!
Stayed 3 nights in Feb 2024
Response from Wally Peña on Feb 25, 2024
Dear Amy,Thank you for reviewing your recent stay at our hotel.We are thrilled to hear that our staff, made a lasting impression with their friendliness and attentiveness. Our team takes great pride in providing a service that makes our guests feel cared for in a sophisticated and elegant environment.Your appreciation for the quality of our food and is truly inspiring to us.We look to the pleasure of welcoming you back on a future occasion. Best regards,

10/10 Excellent

Neil J

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic
Stayed 5 nights in Feb 2024
Response from Wally Peña on Feb 25, 2024
Dear Neil,Thank you for taking the time to share your review.It's gratifying to know that we have succeeded in making your visit memorable and that the sophisticated charm of our hotel contributed to your enjoyment.We hope to welcome you back in the future. Kind regards,

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Vilma Beard on Mar 2, 2024
We appreciate your 5-star rating!

10/10 Excellent

Rodrigo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the resort/hotel but the area surrounding the hotel is dated and needs major improvements.
Stayed 2 nights in Feb 2024
Response from Vilma Beard on Mar 2, 2024
Thank you for your feedback regarding the surrounding area. We appreciate your input and will consider it for future enhancements.

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Vilma Beard on Mar 2, 2024
We appreciate your 5-star rating!

10/10 Excellent

jenna

Traveled with family
Staff were great, wonderful rooftop pool
Stayed 4 nights in Jan 2024
Response from Vilma Beard on Mar 2, 2024
We appreciate your 5-star rating!

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful resort. Food was just ok.
Stayed 4 nights in Jan 2024
Response from Vilma Beard on Mar 2, 2024
We appreciate your 5-star rating!

10/10 Excellent

ABDOOL

Liked: Cleanliness, staff & service, property conditions & facilities
Overall It was great.but I wish it was all inclusive.I feel the price was very high per night.
Stayed 4 nights in Jan 2024
Response from Vilma Beard on Mar 2, 2024
Thank you for your feedback. We strive to offer competitive pricing while maintaining the quality of our services. We hope to welcome you back soon.

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Vilma Beard on Mar 2, 2024
We appreciate your 5-star rating!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great BUT they need to update the GYM EQUIPMENT
Stayed 5 nights in Dec 2023
Response from Vilma Beard on Mar 2, 2024
Thank you for your feedback! We'll certainly take your suggestion into consideration and look into updating our gym equipment. We appreciate your input!

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end Boutique. Beach and restaurant services are amazing (thanks Luis).
Stayed 2 nights in Nov 2023

10/10 Excellent

Ana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great service and very clean. Unfortunately nothing to do
Stayed 3 nights in Sep 2023

10/10 Excellent

Katherine

Traveled with partner
Liked: Amenities
Stunning architecture and beautiful lobby/front desk area. Clean and gorgeous rooms with lots of space sand gorgeous view. The staff is super friendly and very professional, all very pleasant and helpful. The spa is very well equipped and nice. The pool is for relaxing, not more than 4ft infinity style, the lounge area by the pool is soooo cute and there’s hot tubs with spectacular views! The hotel surroundings are simply breathtaking full of tropical greenery. The beach was y believe calm and warm. The breakfast/lunch restaurant very accommodating and the food is superb. The staff there is also great. The only thing my husband and I did not appreciate was the outrageously expensive menu at Lucia, the dinner restaurant. We had bottled water, one glass of wine, one salad, one shared appetizer and two fish dinners and the bill was nearly $260 without tip. Without a bottle of wine, even in the US, that was a bit much! After the experience, we decided to drive around for dinner restaurants and found try gems. Casa Colonial is overall a hotel everyone needs to experience when in Puerto Plata!
Stayed 2 nights in Aug 2023

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff anywhere
Stayed 4 nights in Jul 2023

8/10 Good

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It’s a very nice hotel but for the price I would have thought they would include at least breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Jorge

Stayed 2 nights in Jun 2023

8/10 Good

Stephen, Hato Rey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exclusive and well maintained. It is not an all inclusive and that sets it above and apart. Excellent service. Excellent maintenance. The properties around this property are somewhat rundown or abandoned. Food here was limited, expensive and mediocre.
Stayed 4 nights in May 2023

10/10 Excellent

Isabella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feeling In Paradise
Stayed 4 nights in May 2023

8/10 Good

Ana

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Love how beautiful and super clean this hotel is. Surrounded by greens, love the nature aspect of this hotel, beach front and well located in Playa Dorada. Sad to say that staff needs better customer service. Front desk was great, but waiters were awful, definitely better service is imperative.
Stayed 3 nights in Apr 2023

10/10 Excellent

Pedro, San Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a pro traveler (84 countries and 3M air miles), this hotel stood out. Definitely the best in the Dominican Republic and one of the best boutique hotels I've ever stayed in
Stayed 2 nights in Apr 2023

8/10 Good

Henry, New York

Stayed 5 nights in Apr 2023

10/10 Excellent

Dmitriy

Stayed 3 nights in Mar 2023

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful proprty right on beach. Staff is outstanding. Food is delicious.
Stayed 1 night in Mar 2023

10/10 Excellent

Joseph

Stayed 5 nights in Mar 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We have been guests of Casa Colonial for three years, and after every visit we plan to return. It is a fabulous place to relax and enjoy the beach. The service is so accommodating they anticipate most needs. And the grounds are beautiful!!!
Stayed 3 nights in Mar 2023

10/10 Excellent

Doris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A real pleasure to be surrounded by the beautiful grounds with kind and helpful staff. The rooms are luxurious and the eating options are fresh and imaginative. The restaurant has nice variety and has added a vegetable forward menu which was much appreciated by this vegetarian. This is a place to relax and de-stress. No night life except for a very nice restaurant. Just what we needed!
Stayed 3 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

10/10 Excellent

Edyta

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was perfect! Beautiful hotel, friendly and super helpful staff, amazing food, very nice hotel room, etc. I highly recommend it!!!
Stayed 5 nights in Feb 2023

10/10 Excellent

Sandrine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a pleasure like always to stay at casa Colonial. elegance and luxury for this amazing hotel.
Stayed 1 night in Feb 2023

8/10 Good

Angely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para una escapada tranquila. Atenciones y condiciones 1A, no hay mucho que hacer y la comida del restaurante es average.
Response from Hotel Management on Dec 17, 2022
Thank you for staying with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place and amazing people
Stayed 2 nights in Oct 2022
Response from Hotel Management on Nov 23, 2022
Thank you for staying with us. We are looking forward to welcoming you back soon

10/10 Excellent

Amy

Stayed 3 nights in Sep 2022

8/10 Good

Donald

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place, excellent staff and beautiful grounds! Clean beach. The beaches nearby were not as clean. The food was delicious but it was the same choices everyday, however there were plenty to choose from. The beach is very close so you can hear the waves. The drinks are delicious. The massage was amazing. Everyone is very kind and cordial. It’s quiet and peaceful. The only complaint was that the pool and hot tubs were under construction and we didn’t know this. They emailed us to tell us but it went to our spam so we never knew. There’s nothing on the website about this. We were highly disappointed about not having a pool or hot tub! With those are in working order, we would give 5 stars.
Stayed 3 nights in Sep 2022
Response from Hotel Management on Dec 17, 2022
Thank you for staying with us. We are looking forward to welcoming you back soon.

10/10 Excellent

LUIS A, Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Casa Colonial several times with family members and friends and each time it is a wonderful experience. The location, the service level in each of the facilities at the hotel, the restaurants, the poool and the proximity to the beach ....I believe the exceptional attention to detail results in an exceptional experience. Highly recommended.
Stayed 2 nights in Sep 2022
Response from Hotel Management on Nov 23, 2022
Good Morning Mr. thank you for your feedback and for taking your precious time to let us know how your stay was. We are looking forward to seeing you soon again and have a great day!

10/10 Excellent

Mariluz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where simplicity & nature meet. This was my 1st time at this property and I was accompanied by my 9 years-old daughter and 2 nieces. In general, the hotel is purely for people looking for a luxurious peace and quiet environment. The opening of a huge black gate, gives you full entrance to an enchanted mansion. The quietness/ peaceful ambiance coming from each corner of this property are pure heaven; the delicacy/simplicity emanating from every detail (e.i. rooms signaling embroidered in linen hand handkerchiefs) was so classic. One of the suites had my daughter's name "Dalia" embroidered - it was very sweet! ; the green and beautiful landscape as well as the multiple plants climbing and surrounding its columns/walls leaves you loving nature even more; the fresh/tasteful menu from its 2 restaurants were so delicious; The beach in general was good, no the best in DR, but good. Lastly, the people. The staffs were without a doubt the pure reflection of the hotel (both hotel/staffs are genuinely a good match!). The staffs - in its totality - portrayed such a peaceful/educated posture. The already aforementioned are the reasons why I tryly enjoyed my first time at this property. I trust that what I wrote gives you a quick glimpse of what to expect if you are in seach of a resort purely for relaxation purpose. I feel that I don't even need to mention how modern and well-equipped rooms were, and the Spa (I booked an 80 minutes aromatic massage- heaven!). Hope is helpful!
Stayed 2 nights in Aug 2022
Response from mari on Aug 19, 2022
Good morning Mariluz,Thank you for taking the time to leave your feedback about your exprience in Casa Colonial Beach & Spa and we are looking forward to seeing you soon.Thanks once again!

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jul 2022
Response from Mary on Jul 27, 2022
Dear Peter, thank you for your feedback and for taking your precious time to let us know how your stay was. We are looking forward to seeing you soon again and have a great day!

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022
Response from Hotel Management on Nov 26, 2022
Thank you for staying with us. We are looking forward to welcoming you back soon

10/10 Excellent

Sachindra

Traveled with family
Liked: Amenities, property conditions & facilities
Tasteful architecture and design, excellent amenities on the beach. Food options for vegetarians could be expanded.
Stayed 6 nights in Apr 2022
Response from Hotel Management on Nov 26, 2022
Thank you for your feedback about our hotel and looking forward to seeing you soon to your home away from home!

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful great service and staff
Stayed 3 nights in Apr 2022
Response from Hotel Management on Nov 26, 2022
Thank you for having chosen Hotel Boutique Casa Colonial Beach & Spa as your vacation destination. We look forward to welcoming you in a future occasion and make your stay in Puerto Plata unforgettable.

10/10 Excellent

soraya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was magnificent beautiful unique:( however checking out at 1:00pm is too early I will like to stay 2 hrs more but the price is too much 125:00dollars plus taxes but I recommended to people who wants to be and a private quiet environment
Stayed 1 night in Apr 2022
Response from mg on Apr 18, 2022
Hi Soraya, We appreciate your feedback and are looking forward to seeing you soon. Have a great day!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing spot
The hotel itself is beautiful and the rooms are well maintained and spacious. Excellent value for the money we paid, especially compared to other 5 star hotels in the Caribbean. Their housekeeping was excellent and the grounds were well maintained. The food was also very good. The beach is very nice but they didn't have any outdoor activities. Our room was cool by day but the AC didn't work well at night. The concierges were very helpful and arranged our taxis, trip to town, and Covid tests very efficiently. They did recommend one restaurant, Casita Azul, that completely ripped us off (substituted items and charged us four times the original price, claimed they didn't have a wine list then charged us about four times the value of the wine, and told us a dish was 1090 pesos and charged 1900). We also saw online that we are not the only tourists to be overcharged by Casita Azul. Would recommend the Casa Colonial for a relaxing, romantic vacation.
Stayed 7 nights in Apr 2022
Response from mg on Apr 18, 2022
Hello Mark, We thank you for your feedback and we will be taking care of some issues that you had. There is always room to improve and we hope to see you soon. Regards,

10/10 Excellent

John M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a unique boutique hotel.
Stayed 3 nights in Mar 2022
Response from mg on Apr 24, 2022
Thank you for your feedback about our hotel and looking forward to seeing you soon to your home away from home!

6/10 Okay

giancarlo

Stayed 1 night in Mar 2022

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and relaxing!
Stayed 1 night in Mar 2022
Response from General Manager on Mar 15, 2022
Thank you for taking the time to write this note! we are very happy to know that you found out what you were looking for. Looking forward to seeing you soon!

10/10 Excellent

Leslie, Morristown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We prefer small hotels that make you feel like special guests rather than simply another tourist; our stay at the Casa Colonial captured and delivered on this important quality. From the moment we arrived to the day of our departure, the hotel and its staff went over and above to ensure our stay was nothing less than perfect.
Stayed 5 nights in Feb 2022
Response from General Manager on Mar 15, 2022
Thank you very much for all the compliments, our team are always on time to fulfill our guests needs. We hope to see you soon!