Ratings based on 1,476 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted May 13, 2024
Great property, spacious rooms, friendly staff. Great amenities.
Comment from Hotel Management
May 13, 2024 by Martin Ruelas / Front Desk Manager, Hotel Management
Dear Mini,Thank you so much for your comments, we hope to welcome you again soon.Kind Regards,
by A verified traveler
Posted May 9, 2024
A beautiful location with a wonderful view of the bay
Comment from Hotel Management
May 10, 2024 by Martin Ruelas / Front Desk Manager, Hotel Management
Dear Daniel,Thank you so much for your comments, we hope to welcome you again soon.Kind Regards,
by A verified traveler
Posted May 8, 2024
I think there was mold in the room. My allergies were out of control in the room but would clear up outside.
Comment from Hotel Management
May 10, 2024 by Martin Ruelas / Front Desk Manager, Hotel Management
Dear Damini,Thank you so much for your comments, we hope to welcome you again soon.Kind Regards,
by A verified traveler
Posted Apr 30, 2024
So beautiful. Quiet. Clean.
Comment from Hotel Management
May 3, 2024 by Martin Ruelas / Front Desk Manager, Hotel Management
Dear Kathy,Thank you so much for your comments, we hope to welcome you again soon.Kind Regards,
by A verified traveler
Posted Apr 29, 2024
Amazing hotel! Super quiet when we were there which made for a peaceful stay. Pool areas were basically empty every day so easy to grab chairs. Taxis stationed in front so you never have to wait- accessible for Ubers as well. Very attentive and kind staff plus breakfast was great. We will definitely be returning for future PV getaways.
Comment from Hotel Management
May 6, 2024 by Martin Ruelas / Front Desk Manager, Hotel Management
Dear Jordan,Many thanks for taking the time to leave your kind words and observations following your recent stay with us at. It's our most pleasure to know that your stay was a wonderful one while you were impressed with our service and facilities.We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience.Kind Regards,
by A verified traveler
Posted Apr 28, 2024
Outstanding views!
Comment from Hotel Management
Apr 30, 2024 by Martin Ruelas / Front Desk Manager, Hotel Management
Dear Karen,Thank you so much for your comments, we hope to welcome you again soon.Kind Regards,
by A verified traveler
Posted Apr 26, 2024
VIP NOT HONORED. BED WAS FULL SIZE AND UNCOMFORTABLE
Comment from Hotel Management
Apr 28, 2024 by Martin Ruelas / Front Desk Manager, Hotel Management
Dear Cynthia,Thank you for your review and for your time to share your experiences at our resort. I appreciate your constructive criticism and sincerely regret the inconveniences that you encountered during your stay, which is not indicative of the service we want to deliver. Please know we are working diligently in every area that you mention in order to raise the bar in terms of guest satisfaction, reinforcing consistency in quality and service.Comments such as yours are most valuable as they indicate specific areas to improve as they allow us to identify our areas of opportunity. We would love to have you back and offer you a more enjoyable and relaxing stay.Kind Regards,
by A verified traveler
Posted Apr 24, 2024
Absolutely loved it here.
Comment from Hotel Management
Apr 25, 2024 by Martin Ruelas / Front Desk Manager, Hotel Management
Dear Nokeitta,Thank you so much for your comments, we hope to welcome you again soon.Kind Regards,
by A verified traveler
Posted Apr 20, 2024
Property was beautiful, breathtaking views…. Uber is cheap to get to any location downtown. ❤️
Comment from Hotel Management
Apr 21, 2024 by Martin Ruelas / Front Desk Manager, Hotel Management
Dear Amali,Thank you so much for your comments, we hope to welcome you again soon.Kind Regards,
by A verified traveler
Posted Apr 17, 2024
Comment from Hotel Management
Apr 18, 2024 by Martin Ruelas / Front Desk Manager, Hotel Management
Dear Carol, Thank you so much for your comments, we hope to welcome you again.Kind Regards,
