- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. So friendly and went the extra mile for everything! The spa was great and the property is absolutely beautiful. We were truly treated like friends (including seeing staff members off the resort) the staff made our trip extra enjoyable! We really appreciated how hard they work. My only complaints are when booking tours the travel to and from the hotel was usually left to us to figure out and it would be nice for it to be included when booking an excursion, and the food wasn’t very good, the authentic food was delicious but not available often, and a coffee bar (with specialty coffees, similar for example to Starbucks ) would’ve been lovely. But overall a wonderful place to visit!