Ratings based on 508 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 6, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Overall a nice place to stay. It's modern.

Posted Aug 20, 2016 on Orbitz
Stayed there 6 days. Very comfortable bed, clean and great staff.
4 out of 5
by Amado from San Antonio

good for business

Posted May 20, 2016 on Hotels
Good overall
5 out of 5
by Israel

This traveler left a rating score only Posted Mar 12, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 26, 2016 on Hotels
5 out of 5
by makoto

This traveler left a rating score only Posted Dec 15, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Outstanding

Posted Nov 14, 2015
Pros: I loved everything and price
Cons: Nothing- Everything perfect
Location: I did not do to much sight seeing but close to downtown
Wonderful staff; clean large rooms. Excellent restaurant. Great location. Nice shuttle ride to airport No charge. Akways gave me free bottle water.
1 out of 5
by DAFNE P.

My grandmother is sick.... no hot water in the room!!!!

Posted Sep 20, 2015 on Orbitz
The staff didnt fix the hot water ub the room. The manager the same way i am really angry.
5 out of 5
by Gabriela from Omaha, NE

Excellent and affordable stay in Queretaro!

Posted Sep 19, 2015 on Hotels
Wonderful stay! Great service and excellent hotel! Rooms are comfortable and clean! Will definitely come back again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Posted Aug 19, 2015
Cons: The only detail that could be improved is a better exhaust fan in the bathroom.
Nice hotel and very fairly priced. I got a room on the fifth floor with a great view to the city. The staff were all very friendly and relaxed. Would definitely visit them again if i need to go back to Queretaro.