Superior Room, 2 Queen Beds | Garden view
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Reviews of Quinta Allende

3.5 out of 5
Quinta Allende
Allende Nte. 20, Querétaro, QUE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 216 out of 333 reviews" "
Rating 8 - Good. 94 out of 333 reviews" "
Rating 6 - Okay. 15 out of 333 reviews" "
Rating 4 - Poor. 6 out of 333 reviews" "
Rating 2 - Terrible. 2 out of 333 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANA LETICIA

Liked: Amenities
Excelente lugar para estar en el centro de Querétaro
Stayed 2 nights in Mar 2024

8/10 Good

Jose

Stayed 7 nights in Jan 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a basic 3 star hotel. It does not offer any meals or food of any description. For example not even a vending machine. No tea/coffee machines in rooms, just a jug of coffee in reception area The staff were very good. Location right in city centre, easy walking distance to many tourist sites. In general, good value for money, but don't expect anything more than basic sleeping facilities only
Stayed 6 nights in Jan 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Morris

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The lack of hot water during our stay was a big disappointment. Management was unable to correct or explain it.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dosinda, Westerville

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and perfect location
Stayed 2 nights in Oct 2023
Response from Ricardo Marquez on Oct 12, 2023
It is a pleasure for us to have had him as guests. We hope to receive you again and provide you with the best care in a next visit. May God bless you.

10/10 Excellent

Alejandro

Stayed 3 nights in Sep 2023
Response from Ricardo Marquez on Oct 12, 2023
It is a pleasure for us to have had him as guests. We hope to receive you again and provide you with the best care in a next visit. May God bless you.

8/10 Good

Analaura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its getting remodel so some thi gs were old but very good customer service
Stayed 3 nights in Sep 2023
Response from Ricardo Marquez on Oct 12, 2023
It is a pleasure for us to have had him as guests. We hope to receive you again and provide you with the best care in a next visit. May God bless you.

10/10 Excellent

Eulalio

Business traveler
Liked: Cleanliness, staff & service
Nice and clean, quiet and walkable to dining and shopping, only con need AC in the rooms
Stayed 4 nights in Jun 2023
Response from Leticia Lara on Jul 11, 2023
It is a pleasure to have you with us. We look forward to your visit soon.

10/10 Excellent

Nora

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très propre et très bien situé. Personnel extrêmement serviable. Nous recommandons cet hôtel sans réserve.
Response from Eduardo C on Mar 21, 2023
We appreciate your comment, hope to serve you on another occasion.Thank You

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked that it was in the heart of centro. The staff were very helpful, especially Rossa, who went out of her way to assist us!
Stayed 3 nights in Feb 2023
Response from Leticia Lara on Mar 2, 2023
Thank you for writing to us, it was a pleasure serving you.We look forward to your visit soon.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service at the front desk was awesome.!!
Stayed 2 nights in Jan 2023
Response from Edward C on Jan 31, 2023
We really appreciate your comment, than you.

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was cold and no heating system. The shower was clogged and the towels were small
Stayed 2 nights in Jan 2023
Response from Eduardo C on Jan 23, 2023
We appreciate your comment, we are going to look into it. Thank you for letting us know.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monita
The room was very clean, the pillows of the best are excellent. Also, it is very close from the center of the city.
Stayed 1 night in Dec 2022
Response from Eduardo C on Dec 30, 2022
We are grateful for your comment. Thank you

10/10 Excellent

Jullie

Stayed 4 nights in Oct 2022

10/10 Excellent

Rosa Elena

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice small hotel in Center of Queretaro
Very comfortable and nice hotel, in the very center of the city. A lot of central attractions are within walking distance. Overall very nice vs price.
Stayed 6 nights in Aug 2022
Response from LETICIA LARA on Sep 6, 2022
THANK YOU FOR YOUR COMMENT. WE LOOK FORWARD TO YOUR VISIT

10/10 Excellent

Rafael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and service was very nice.
Stayed 2 nights in Aug 2022
Response from LETICIA LARA on Aug 25, 2022
THANK YOU FOR YOUR COMMENT.WE LOOK FORWARD TO YOUR VISIT

8/10 Good

roberto

Stayed 1 night in Jul 2022

10/10 Excellent

Coral

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service, clean, and centrally located.
Stayed 3 nights in May 2022
Response from LETICIA LARA on Jun 13, 2022
GRACIAS POR SU COMENTARIO. ESPERAMOS PRONTA SU VISITA

10/10 Excellent

Elise

Stayed 3 nights in May 2022
Response from Leticia Lara on May 16, 2022
gracias por su valoración. esperamos pronta su visita.

6/10 Okay

Barton

Liked: Cleanliness, staff & service
Disliked: Room comfort
It’s a hotel room. Very little Amenities, bathroom little small. It was fine room same clean
Stayed 2 nights in Mar 2022
Response from Eduardo C. on Mar 28, 2022
We appreciate your comment.

10/10 Excellent

Rosa

Stayed 5 nights in Feb 2022
Response from Eduardo C. on Feb 23, 2022
Un placer atenderle, esperamos poder hacerlo en un futuro. Saludos

10/10 Excellent

Adriana

Stayed 1 night in Jan 2022

8/10 Good

Coral

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect. However, with location some minor noise from the street can be heard with a room facing the street. Light from outside also comes through as window in restroom reflects thorough glass door. Staff was courteous but based on experience from other other hotels across Mexico I feel as welcoming.
Stayed 1 night in Dec 2021
Response from Eduardo C. on Jan 4, 2022
We are appreciate your comment, thank you. We will adres your recomendation.

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and Spacious Boutique Hotel
Great boutique hotel with a great location right in the Center of Queretaro.... the rooms are really large and well furnished. The only thing is the internet signal isn't too strong from some rooms, had a Zoom meeting and low bandwith but that didn't take away from the charm of the place. Coffee in the lobby in the AM no breakfast at hotel but less than a 1/2 block are all the restaurants so easy fix
Stayed 4 nights in Dec 2021
Response from Eduardo C. on Dec 31, 2021
We appreciate your comment, thank you

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect and personal very helpful and friendly
Stayed 2 nights in Jul 2021
Response from Eduardo C. on Jul 15, 2021
We appreciate your comment, Thank you

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2021
Response from Eduardo C. on Jul 15, 2021
Thank you for your comment.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Eduardo C on Jun 29, 2021
Muchas gracias por su comentario. Un placer atenderle

10/10 Excellent

Vlado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Eduardo C. on Jun 1, 2021
We appreciate your comment. Hope we see you soon. Thank you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, limpieza y servicio. Habitación amplia y muy cómoda. Hotel muy bonito y tranquilo.
Stayed 1 night in Apr 2021
Response from Eduardo C on Apr 28, 2021
Fue un placer servirle, muchas gracias por su comentario.

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
We enjoyed our stay at Quinta Allende. Our first room had no hot water so we moved to a different room, which was more comfortable and had no problems. It would be nice if you could adjust the ceiling fan speed, but it's either on or off. The location is great and we could walk everywhere. The staff were great... very friendly and accommodating.
Stayed 4 nights in Mar 2021
Response from Manager on Apr 13, 2021
Thank you for your coment. We appreciate your feed back. It was a pleasure serving you and hope to do it again.

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
We had a lovely stay here. The room was spacious and clean. The staff were very friendly and always helpful. The location was perfect. We will be staying here again.
Stayed 7 nights in Dec 2020
Response from Manager on Dec 28, 2020
Thank you very much for your comment, it will be a pleasure to have you stay with us again.

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2020
Response from Hotel Quinta Allende on Jun 28, 2020
Muchas gracias por su comentario, fue un placer atenderle. Esperamos poder hacerlo en un futuro

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Hotel Quinta Allende on Apr 1, 2020
Muchas gracias por su comentario, fue un placer atenderle. Esperamos poder hacerlo en un futuro

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy access, friendly staff.. the hotel was very clean and rooms were small but comfortable
Stayed 1 night in Mar 2020
Response from Hotel Quinta Allende on Mar 30, 2020
Thank you for your comment, we really appreciate it. It would be a pleasure to serve you again.

10/10 Excellent

IanParker, Mexico City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore the city walking. Clean property and friendly staff.
Stayed 1 night in Mar 2020
Response from Hotel Quinta Allende on Mar 9, 2020
Thank you for your comment, we really appreciate it. It would be a pleasure to serve you again.

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Excellent location in downtown Querétaro. Close to everything, quiet, friendly staff, reasonably priced. Highly recommended.
Stayed 2 nights in Feb 2020
Response from Hotel Quinta Allende on Mar 9, 2020
Thank you for your comment, we really appreciate it. It would be a pleasure to serve you again.

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Todo
Excelente ubicación, excelente servicio. Lo recomiendo ampliamente.
Stayed 2 nights in Feb 2020
Response from Hotel Quinta Allende on Mar 9, 2020
Muchas gracias por su comentario, fue un placer atenderle. Esperamos poder hacerlo en un futuro

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación es excelente y los cuartos limpios y cómodos, el baño es muy pequeño
Stayed 4 nights in Feb 2020
Response from Collection O Quinta Allende on Feb 27, 2020
Hola Stephanie, agradecemos tus comentarios y tu preferencia. Nos complace saber que tuviste una estancia placentera con nosotros, esperamos que vuelvas pronto. ¡Saludos! Atendió Miguel Q.

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place. Courtyard is wonderful.
Stayed 1 night in Feb 2020
Response from Hotel Quinta Allende on Feb 23, 2020
Thank you for your comment, we really appreciate it. It would be a pleasure to serve you again.

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great value
Excellent location, excellent value, 3 mins walk from zenea park. Opposite the door is little pedestrian street matamoros with several little restaurants. Hotel was small, pleasant, and staff very helpful. Room was comfortable and quiet. We would choose this again.
Stayed 2 nights in Feb 2020
Response from Hotel Quinta Allende on Feb 17, 2020
Thank you for your comment, we really appreciate it. It would be a pleasure to serve you again.

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020
Response from Hotel Quinta Allende on Feb 8, 2020
Muchas gracias por su comentario, fue un placer atenderle. Esperamos poder hacerlo en un futuro

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy familiar, rico desayuno, cuartos muy bonitos y limpios. Excelente servicio. Está en un muy buen punto. Regresaría encantada
Stayed 1 night in Jan 2020
Response from Hotel Quinta Allende on Jan 31, 2020
Muchas gracias por su comentario, fue un placer atenderle. Esperamos poder hacerlo en un futuro

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place friendly staff, I enjoyed the place, with the exception of running out of hot water every time I would shower 😂
Stayed 1 night in Jan 2020
Response from Hotel Quinta Allende on Jan 29, 2020
Thank you for your comment, we really appreciate it. It would be a pleasure to serve you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Hotel Quinta Allende on Jan 27, 2020
Muchas gracias por su comentario, fue un placer atenderle. Esperamos poder hacerlo en un futuro

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Hotel Quinta Allende on Jan 23, 2020
Muchas gracias por su comentario, fue un placer atenderle. Esperamos poder hacerlo en un futuro

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very attentive staff. Nice rooms and shower.
Stayed 4 nights in Jan 2020
Response from Hotel Quinta Allende on Jan 22, 2020
Thank you for your comment, we really appreciate it. It would be a pleasure to serve you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, el hotel es pequeño pero las habitación estan hermosas y super amplias
Stayed 1 night in Jan 2020
Response from Hotel Quinta Allende on Jan 21, 2020
Muchas gracias por su comentario, fue un placer atenderle. Esperamos poder hacerlo en un futuro

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we would stay there again.
This friendly and well Located boutique hotel is really worth giving a try. Great walk ability to beautiful city. Friendly helpful staff and very comfortable amenities for that price.
Stayed 3 nights in Dec 2019
Response from Hotel Quinta Allende on Jan 6, 2020
Thank you for your comment, we really appreciate it. It would be a pleasure to serve you again.

8/10 Good

SUSANADITARANTO, Mexico City, Mexico

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is very good, clean and the staff excellent, but is new and isn’t ready. No hot water. No coffee in some rooms. No amenities. Parking was not included because we rented through Expedia.
Stayed 2 nights in Jan 2020
Response from hotel quinta allende on Jan 7, 2020
Thank you for your comment, we really appreciate it. It would be a pleasure to serve you again.