First of all, the location is in a bad area of town, the front door did not close and the owner could care less about his place. The home was dirty, the fridge and floor had food and crumbs all over them. The tables had sticky stuff on them. The couch had white stuff on it. The tv did not work, it would come in and out and was fuzzy most of the time. When I called the owner he hung up on me. We did not stay overnight due to the front door not staying closed. Even if closed someone could easily push it open. There were no pots or pans to cook with. The owner canceled the stay saying that I broke policy, which I did not. VRBO customer service hung up on me when I asked to be refunded the $25 fee. Will never rent from him or your company ever again. The fact that this home passed your inspection is appalling!!