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Reviews of Days Inn by Wyndham Raleigh Downtown

2 out of 5
Days Inn by Wyndham Raleigh Downtown
300 N Dawson St, Raleigh, NC

Reviews

6.2
Rating 10 - Excellent. 106 out of 910 reviews" "
Rating 8 - Good. 235 out of 910 reviews" "
Rating 6 - Okay. 266 out of 910 reviews" "
Rating 4 - Poor. 165 out of 910 reviews" "
Rating 2 - Terrible. 138 out of 910 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had called earlier to check in late. But when I arrived at the hotel, there was no body at front desk to check me in. I had to call another hotel to book at room at 4:00 AM !!!
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please understand that I have to rate of the hotel room cleanliness and staff as poor. I was unable to stay in the room. The problem was because there was not a manager or staff on duty. It was only a maintenance man on duty. The manager left, apparently because the night with slow. And left she a maintenance man in charge. I did not have a room. I was exhausted. The corporation did not know at this time that the hotel was under any type of construction.. Save your money. And do not go to this hotel.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The nastiness of there being bedbugs, smell of cigarettes in the hotel, and how it look like a ram shag of people sitting at the walkway.
Stayed 2 nights in Dec 2018

8/10 Good

Bryant

Liked: Cleanliness, staff & service
Days Inn downtown
Room was nice. Mic. Frig. Would stay again
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Just really beat up and old and had strange smell that never went away.
Stayed 1 night in Nov 2018

10/10 Excellent

Scherie, raleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Rhonda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok for the price
The staff was very friendly, but the building needs a lot of maintenance. The shower head was hanging off the wall & there was an odor in our room that I couldn't place.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice. The room I was in had hair on the sink and the floor. The floor look as it wasn’t vacuum. Someone earring or necklace paper was on the sink. The bed looks as someone slept on the bedspread. The bed needs replacing or flip over or something. It is worn out.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Black Mold on bathroom ceiling, Phone cord cut with a knife, dirty, bugs crawling out when lights turned off. Possible human trafficking site. Was supposed to stay 2 nights and only stayed one. Would not recommend staying here!
Stayed 2 nights in Nov 2018

4/10 Poor

Raymond, Raleigh nc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing was as promised I want a refund but I hate being difficult.. they say u win some u lose some.. I don't know about paying for a room online anymore.
Stayed 1 night in Nov 2018

8/10 Good

Bri, Lucama

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the museuns Room was nice and made up Only main thing is the site says checke in at 2 but its really 3
Stayed 1 night in Nov 2018

2/10 Terrible

Louie, North Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I checked in and immediately checked out..this hotel was filthy and out dated..the sign was half lit and hotel was dirty..
Stayed 1 night in Nov 2018
Response from Travia on Nov 21, 2018
I'm sorry to hear you were unhappy with your stay with us. We will address your issues directly. Thank you for sharing your review with us.

4/10 Poor

nalin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old and dingy
Stayed 1 night in Nov 2018
Response from Travia on Nov 18, 2018
Thank you for staying with us.

2/10 Terrible

victor

Disliked: Cleanliness, property conditions & facilities
Bedspread had big hole & they couldn't replace! n
Stayed 2 nights in Oct 2018
Response from Front desk on Nov 8, 2018
We will address this directly.

8/10 Good

Lee

Liked: Staff & service, property conditions & facilities
Overall the stay was good. Did not have many issues.
Stayed 1 night in Oct 2018
Response from Travia on Oct 30, 2018
Thank you for staying with us. We appreciate your valuable feedback.

2/10 Terrible

Cesar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Requested an accessible room because my son is on a wheel chair. The one accessible room was dirty at 10pm when I came to sign for keys. So Jasmine gave me a second floor elevator not working and room had a full size top mattress on top of a king size frame. We decided not to stay another day in Raleigh.
Stayed 1 night in Oct 2018
Response from Travia on Oct 28, 2018
Thank you for taking the time to share your review with us. We're sorry you were unhappy we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2018
Response from Travia on Oct 28, 2018
Thanks for staying with us.

2/10 Terrible

Verified traveler

Stayed 3 nights in Oct 2018
Response from Travia on Oct 28, 2018
Thanks for staying with us.

4/10 Poor

Jacques

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience
When I was asked to look at the room before I checked in should have been the red flag but I ignored that, once I was in the room I noticed that it was a smoking room, not because of the smell but because there were ashes in the bathroom sink, and front desk well lets just say they were rarely visible there. I don't usually do things like this but I am sure that this site needs a whole new face lift if that make any sense. I will take pictures next time I run across any shenanigans like that in the future, i left the room messier than normal to make sure housekeeping actually cleaned up everything going forward, I used to work in hotels a while back but never thought I would run into such bad service from Days Inn
Stayed 1 night in Oct 2018
Response from Travia on Oct 28, 2018
Thank you for taking the time to share your review with us. We're sorry you were unhappy we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Bryan, Raleigh, NC

Disliked: Cleanliness, property conditions & facilities, room comfort
The first room I was given was not cleaned. Dirty towels, bed not made, etc. the second room looked like the bathroom had not been cleaned in months. I also had to step over a hose that was emptying water from the housekeeping room thru a window unto the street. I would assume this was some form of violation. My daughter was in the hospital and I needed a room to crash in for the night. I should have slept in my car.
Stayed 1 night in Oct 2018
Response from Travia on Oct 28, 2018
Thank you for taking the time to share your review with us. We're sorry you were unhappy we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Joseph

Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2018
Response from Travia on Oct 22, 2018
Thank you for staying with us.

4/10 Poor

Arthur, Norfolk, VA

Liked: Staff & service
Disliked: Property conditions & facilities
Great location downtown, the front staff is very cordial and the registration/breakfast area has been well maintained. HOWEVER, the rooms have not had the same amount of care. In my particular room, the wall art was missing with only the hangers still present, electrical outlets were not working, plastic wrapping was still around box frames for the beds, the spread on one bed had a tear in it. Exterior entry stairs did not have working safety lighting.
Stayed 1 night in Oct 2018
Response from Travia on Oct 28, 2018
Thank you for taking the time to share your review with us. We're sorry you were unhappy we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Travia on Oct 22, 2018
Thank you for staying with us!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Travia on Oct 22, 2018
Thank you for staying with us.

8/10 Good

Douglas, NJ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not good for allergies or standards
Not bad overall. Staff was friendly and check in was quick. They will charge your card an amount equal to the amount of the bill for incidentals. Will come off after a few days, so Keep that in mind. The area seemed a little sketchy and the room needed a major renovation. Telephone cord was cut, furniture and fixtures were old and worn. Bed was too firm for me but my associate was comfortable. Blanket was thin and kinda gross feeling. The worst thing was the large amount of mold growing on the bathroom ceiling.
Stayed 1 night in Oct 2018
Response from Travia on Oct 28, 2018
Thank you for taking the time to share your review with us. We're sorry you were unhappy we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good man
Stayed 2 nights in Oct 2018
Response from Travia on Oct 28, 2018
Thanks for staying with us.

6/10 Okay

Nathan, Raleigh, N.C.

Liked: Cleanliness, staff & service, room comfort
It was a decent room, but I was awakened at 3 a.m. by loud and violent neighbors. They went at it for several hours.
Stayed 1 night in Oct 2018
Response from Travia on Oct 28, 2018
Thank you for taking the time out to share your review with us.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Despite being a non-smoking hotel it smelled straight out of the 80s everywhere in the building
Stayed 1 night in Oct 2018
Response from Travia on Oct 28, 2018
Thank you for taking the time to share your review with us. We're sorry you were unhappy we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Travia on Oct 28, 2018
Thank you for sharing your review with us.

6/10 Okay

Pieter

Liked: Staff & service
Great location for price
Flew in to Raleigh on a whim. The Inn isn't glamorous by any means but it's location and price greatly makes up for it. Morning staff is great but night staff not so much. Asia was one of the morning staff and she was very accommodating and welcoming.
Stayed 1 night in Oct 2018
Response from Travia on Oct 28, 2018
Thank you for taking the time to share your review with us. We're sorry you were unhappy we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Absolutely awful. Dirty, smelly and holes in sheets. Can’t believe this place hasn’t been shut down.
Stayed 3 nights in Oct 2018
Response from Travia on Oct 28, 2018
Thank you for taking the time to share your review with us. We're sorry you were unhappy we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Vinal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Travia on Oct 28, 2018
Thank you for staying with us.

6/10 Okay

Verified traveler

Disliked: Staff & service
Front desk was indifferent, almost unfriendly. Was required to authorize a card for entire amount although room had already been paid for thus tying up another $81 for a week. Smell of weed was overpowering.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The only redeeming factor for this hotel was the staff. They were very friendly. The rooms smelled terrible. The wallpaper was falling off, there was black mold in the bathroom. The room floors looked like a murder scene. The hall carpet was so wet from some leak that it literally squished when you walked on it. The “included” breakfast consisted of a do it yourself waffle maker and a airpot of coffee. 1 morning they did have microwaveable omlets available. All other drink machines or food containers had hand written signs saying “no juice or milk available today. Sorry for the inconvenience “ all 3 mornings I was there.
Stayed 2 nights in Sep 2018
Response from Travia on Oct 3, 2018
We're sorry you were unhappy. We will address this directly. Thanks for letting us know.

2/10 Terrible

IBMAattendee

Disliked: Cleanliness, property conditions & facilities, room comfort
The property was not securely kept locked at the hallway, there were parties allowed to be going on with marijuana being smoked all night long, it was all we could smell up and down the hallways and into our room. It was so strong the first night we were there it made me throw up. The A/C unit was coming off the wall, you can literally see through to the outside around the edge pf the unit - it's like an inch wide gap in places. There were fast food NAPKINS in our tissue dispenser, rather than tissues. This was the most disgusting place I have ever stayed and I will not be back and I will let everyone I know not to stay there next year when we are in town for that same event.
Stayed 3 nights in Sep 2018
Response from Travia on Oct 3, 2018
I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. We appreciate your valuable feedback as it helps us identify the areas we can improve for a better guest experience.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Travia on Sep 27, 2018
Thanks for staying with us. We work hard to make our guest happy and we appreciate your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Convenient to downtown. Close to capital city bikefest
Stayed 2 nights in Sep 2018
Response from Travia on Sep 27, 2018
Thank you for taking the time out to share your review with us. We appreciate your valuable feedback.

4/10 Poor

Stacey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Travia on Sep 27, 2018
Thank you for staying with us. We work hard to make our guest happy and appreciate your feedback.

4/10 Poor

Jimmy, Wake Forest, NC

Liked: Cleanliness
Disliked: Staff & service, room comfort
Small parking not enough space. Staff was rude and gave my room away that I paid for in advance.
Stayed 1 night in Sep 2018
Response from Travia on Sep 27, 2018
I'm sorry you were unhappy. We'll work hard to fix the issues you experienced. Thanks for letting us know.

4/10 Poor

JR, North Carolina

Disliked: Cleanliness, property conditions & facilities
I realize the hotel can’t necessarily control what the occupants do after check in so this part isnt completely their fault, but it will give insight to the type of customers they attract. We pulled in and the parking lot was pretty full, a few people were sitting around the parking lot, loud music here and there as well. It also didn’t come off as the cleanest hotel either. But the reservation was already paid so we continued. After we checked in we walked onto the second floor, inside hallway not an outside cat walk, the smell of marijuana hit us like a ton of bricks. That’s not ideal having our two children with us. We got into the room and the smell wasn’t too bad, until you entered the bathroom where it was just as potent as it was in the hallway since come to find out, it was the neighbors smoking in their room. We just kept the door closed. The room it self was bearable; beds were made and smelled and looked clean, there was a fridge and microwave, the AC worked and blew cold air, there was a TV. So not many complaints there. The overall cleanliness in the bathroom was horrible. Mold was on the ceiling and high up on the walls. There was ONE towel for shower use for FOUR people, but three or four hand towels and a couple wash clothes. We didn’t shower there due to the unkempt bathroom and mold. The carpet in the room just seemed grimy so we wore shoes when walking around. Aside from that, the coffee area had only coffee, no cups or anything else. I wouldn’t recommend.
Stayed 1 night in Sep 2018
Response from Travia on Sep 27, 2018
I'm sorry to hear the rooms weren't up to the standards you've come to expect from us. Cleanliness is something we take seriously and we're taking extra measures to get it right.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Last resort since other hotels were booked because of florence
Stayed 1 night in Sep 2018
Response from Front Desk on Sep 24, 2018
Thanks for sharing your review with us.

4/10 Poor

Dave, VA

Liked: Staff & service
Disliked: Property conditions & facilities
Terrible smell, cigarette burns on sheets, mold in bathroom
Stayed 1 night in Sep 2018
Response from Front Desk on Sep 24, 2018
We're sorry you were unhappy. We'll work hard to fix the issues you experienced. Thanks for letting us know.

6/10 Okay

SALLY

Liked: Staff & service
Disliked: Property conditions & facilities
Bad
Didn't like it at all
Stayed 1 night in Sep 2018
Response from Travia on Sep 24, 2018
Thank you for sharing you review with us. We appreciate your valuable feedback.

2/10 Terrible

Verified traveler

Terrible place to stay
I was soo disappointed with my stay. I will never use this place again. There was no housekeeping, lamp was broken, black mold in shower and the carpet was filthy. The only good experience was the desk attendants friendliness. I paid $200.00 for 2 nights it wasn't worth $2.00 for 2 nights. If it wasn't for emergency purposes I would have left. Louise
Stayed 2 nights in Sep 2018
Response from Front Desk on Sep 24, 2018
I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. Cleanliness is something we take seriously and we're taking extra measures to get it right.

2/10 Terrible

Joyce, Knightdale, NC

Disliked: Cleanliness, room comfort
The only motel available during Hurricane Florence but for a reason. It was dirty and smelly. The carpet (inside and outside of room) needed to be shampooed. The furniture needed to be dusted and the mattress needed changing. Had to use febreze on the carpet in order to tolerate the odor. Owner should invest more in maintenance and upkeep of property. Motel clearly targeted a specific segment of the population.
Stayed 4 nights in Sep 2018
Response from Front Desk on Sep 24, 2018
We appreciate your valuable feedback as it helps us identify the areas we can improve for a better guest experience.

6/10 Okay

Joshua, Camp Lejeune, NC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like how close it was to downtown but the room was kinda run down and poorly maintanced. It’s probably very hard seeing how people don’t really care to take care of other people’s things. Outlets were broken, lamp shades were bent or twisted, and paint was peeling or missing. The property has a lot of potential to be a great place to stay. If your a party animal and don’t care about where you crash then this is your place but if you’re a family with kids I would say find another place. Also parking lot had a few sketchy people just looking for food or money late at night. Place could use some better lighting in the parking lot to detour people trying to steal or break in to vehicules. I understand that you get what you pay for, the only reason I am posting this is so the property manager has an idea of what his occupants see. I do have a positive I did see a gentleman out front in the morning picking up the trashed parking lot after some irresponsible people decided to trash it. Not sure if it was the property manager or a worker but he was doing things to help restore the hotels image as much as he could. Also as previously stated it was close enough to downtown, maybe a ten minute walk to the bars and restaurants.
Stayed 1 night in Sep 2018
Response from Travia on Sep 24, 2018
Thank you for taking the time out to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve for a better guest experience.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2018
Response from Front Desk on Sep 24, 2018
Thank you for your review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great and staff was friendly. Fridge in the room was broken and the drain in the sink was clogged but we weren’t there long enough for it to matter. Good place to stay if you are traveling or want to explore downtown and just use it as a place to sleep
Stayed 3 nights in Aug 2018
Response from Travia on Sep 5, 2018
Thank you for taking the time out to share your review with us. We appreciate your valuable feedback as it helps identify the areas we can improve for aa better guest experience.

2/10 Terrible

Sidhant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Terrible stay. No towels in room upon move in. TV did not work. No drinking water available. When asked to eat new towels all were dirty.
Stayed 1 night in Aug 2018
Response from Travia on Aug 27, 2018
Thank you for taking the time out to share your review with us. We appreciate your valuable feedback as it helps identify the areas we can improve for a better guest experience.