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Reviews of Rizzo Center, a Destination by Hyatt Hotel

4 out of 5
Rizzo Center, a Destination by Hyatt Hotel
150 DuBose Home Lane, Chapel Hill, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 761 out of 916 reviews" "
Rating 8 - Good. 113 out of 916 reviews" "
Rating 6 - Okay. 27 out of 916 reviews" "
Rating 4 - Poor. 12 out of 916 reviews" "
Rating 2 - Terrible. 3 out of 916 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Apr 2024
Response from Jack on Apr 25, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us and look forward to hosting you again next time you are in Chapel Hill!

10/10 Excellent

Walker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort type hotel
Stayed 1 night in Apr 2024
Response from Jack on Apr 21, 2024
Thank you for your feedback! We are glad to hear that you enjoyed your stay with us and look forward to hosting you again next time your travels bring you to Chapel Hill!

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great amenities
Stayed 1 night in Apr 2024
Response from Jack on Apr 14, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us and hope to host you again next time you are in Chapel Hill!

10/10 Excellent

Jaidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel! I would love to comeback.
Stayed 4 nights in Apr 2024
Response from Jack on Apr 9, 2024
We are glad to hear that you enjoyed your stay with us, and we look forward to hosting you again next time you are in Chapel Hill!

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations within a perfect proximity to campus! One of my favorites!
Stayed 1 night in Apr 2024
Response from Jack on Apr 14, 2024
We're glad you enjoyed your stay with us and look forward to hosting you again next time your travels take you to Chapel Hill

10/10 Excellent

Luther

no review
Stayed 1 night in Apr 2024
Response from Jack on Apr 14, 2024
Thank you for your feedback! We're glad you enjoyed your stay with us and look forward to hosting you again next time you are in Chapel Hill!

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet resort property!! Loved the pantry access, rooms were nice and loved the quiet well manicured campus
Stayed 1 night in Apr 2024
Response from Jack on Apr 7, 2024
Thank you for your feedback! We are glad to hear that you enjoyed your stay with us and look forward to hosting you again next time your travels take you to Chapel Hill!

10/10 Excellent

Raghavan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with great service. There is a guest pantry with free soft drinks and ice cream. The breakfast was awesome too!
Stayed 1 night in Apr 2024
Response from Jack on Apr 6, 2024
Thank you for your feedback! We are glad to hear that you enjoyed your stay with us and look forward to hosting you again next time you are in the area!

8/10 Good

taeho

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facilities are good and safe but staffs are not friendly.
Stayed 1 night in Mar 2024
Response from Jack on Apr 2, 2024
Thank you for your feedback. We are disappointed to hear that your stay was not excellent and we hope to get the opportunity to host you again next time you are in the area!

10/10 Excellent

Ranell

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. Giest pantry for each floor stocked with ice cream and sodas. My kids lived it. The breakfast was outstanding as well
Stayed 2 nights in Mar 2024
Response from Jack on Mar 27, 2024
Thank you for your feedback. We are glad to hear you and your family enjoyed your stay here, and we look forward to hosting you again next time your travels take you to Chapel Hill!

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amy on Mar 26, 2024
Dear Malcolm, thank you for staying with us!We hope to see you next time!Best,Amy

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jack L. on Mar 7, 2024
We are glad to hear that you enjoyed your stay with us! We look forward to hosting you next time you are in Chapel Hill!

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Beautiful, clean and very nice
Stayed 1 night in Feb 2024
Response from Amy on Feb 19, 2024
Dear Jennifer, thank you for your kind words. We look forward to your next stay with us!Best,Amy

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jack L. on Feb 5, 2024
Thank you for your feedback, we are happy to hear you enjoyed your stay with us!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jack on Jan 28, 2024
Thank you for your feedback and we look forward to hosting you next time your travels bring you to Chapel Hill!

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jack on Jan 28, 2024
We're glad you had a great experience with us and look forward to hosting you again soon!

10/10 Excellent

Garland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023
Response from Jack on Jan 28, 2024
Thank you for your feedback, and we look forward to seeing you again next time you are in Chapel Hill!

10/10 Excellent

Wendy

Traveled with family
O
Stayed 2 nights in Jan 2024
Response from Jack on Jan 28, 2024
Thank you for your feedback and we look forward to hosting you again next time you are in Chapel Hill!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wowsers! Very glad to have “discovered” this alternative to the Carolina Inn.
Stayed 1 night in Dec 2023
Response from Jack L. on Jan 7, 2024
We appreciate your feedback! We look forward to hosting you again next time your travels bring you to Chapel Hill!

8/10 Good

Will

Stayed 1 night in Dec 2023
Response from Jack on Jan 28, 2024
Thank you for your feedback and we look forward to hosting you again next time your travels bring you to Chapel Hill!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jack on Jan 7, 2024
We appreciate your feedback! We look forward to hosting you the next time your travels bring you to Chapel Hill!

4/10 Poor

kimberly

Stayed 1 night in Dec 2023
Response from Jack on Jan 28, 2024
We are sorry to hear that we fell short in providing you with an excellent experience. We hope to get the opportunity to make it right for you in the future.

8/10 Good

Michael

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023
Response from Jack on Jan 28, 2024
Thank you for your feedback and we look forward to hosting you next time you are in Chapel Hill!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Amy on Feb 11, 2024
Dear Jennifer, thank you for staying with us!We look forward to your next stay. Best,Amy

10/10 Excellent

James, Washington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We consistently appreciate the condition of the rooms and the helpful enthusiasm of the staff. We had a small issue with our first room!!
Stayed 1 night in Dec 2023
Response from Jack on Jan 28, 2024
We are glad to hear you enjoyed your stay! Thank you for your feedback and look forward to hosting you again soon!

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities and very friendly staff, we will be staying here again.
Stayed 2 nights in Dec 2023
Response from Jack on Jan 28, 2024
We are glad to hear you had an excellent experience with us! We look forward to seeing you again in the future!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jack on Jan 28, 2024
Thank you for your feedback and we look forward to hosting you again next time you are in Chapel Hill!

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and so relaxing. Beautiful views amenities were the pool and weight room were amazing,very clean,and every restroom. Every common area was top-notch.😊
Stayed 1 night in Nov 2023
Response from Jack on Jan 28, 2024
We are so happy to hear that you had an excellent experience here with us! We hope to see you again in the future!

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience in Chapel Hill. Beautiful grounds in a perfect location. Great amenities! Will be back!
Stayed 3 nights in Nov 2023
Response from Amy on Nov 28, 2023
Dear William, thank you for your kind comments. We look forward to seeing you next time!Best,Amy

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Amy on Nov 28, 2023
Dear Karyn, thank you for staying with us!See you next time!Best,Amy

10/10 Excellent

Hye

Stayed 4 nights in Nov 2023
Response from Jack on Jan 7, 2024
We appreciate your feedback! We look forward to hosting you next time your travels bring you to Chapel Hill!

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough wonderful things about this property!
Stayed 3 nights in Nov 2023
Response from Amy on Nov 28, 2023
Dear Kristine, thank you for the kind words.We hope to see you again soon. Best,Amy

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you our family came from miles around just to be together. We had dancing and music and we could laugh cry and talk with each other. It was beautifully orchestrated. The hotel was secure. The fountain there and the water a true fountain of youth. Bring with Thomas and his family meant the world to me. I can honestly say it was one of the best moments of my life. Thank you for the good food and the music the hotel it’s self was clean. And the bedding soft. We had privacy but both also places to be together. The fire place was pretty we saw it from inside. His nieces and nephews were outside. You had balconies and places for us to sit and talk and share. White Hydrangeas blue hydrangeas toms caring touch fireflies and tapitstry . New Hope church. Children who are our nieces and nephews. Jb and Cathy wedding. Tom and I celebrating our years together. Clock tower. And a golden scale of justice almost perfectly balanced in the hallway. Our dressed while each individual matched. Easy parking. Very nice area.
Stayed 2 nights in Nov 2023
Response from Amy on Nov 28, 2023
Dear Jennifer, thank you for such wonderful comments. I am so glad you had such a nice visit with your family while here. We look forward to your next stay with us!Best,Amy

10/10 Excellent

Cecile

Stayed 2 nights in Nov 2023
Response from Jack on Jan 7, 2024
We appreciate your feedback! We look forward to hosting you again next time your travels bring you to Chapel Hill!

10/10 Excellent

CORLISS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, breakfast great, complimentary drinks and ice cream were great. Unfortunately no pop corn as advertised in the 6 days of stay.
Stayed 5 nights in Nov 2023
Response from Amy on Nov 28, 2023
Dear Corliss, I am so happy that you enjoyed your stay with us. I apologize for the lack of popcorn. See you next time!Best,Amy

10/10 Excellent

Tempe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Amy on Nov 28, 2023
Dear Tempe, thanks for staying with us!Best,Amy

10/10 Excellent

JAMES

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Nice and clean. But confusing to get around
Stayed 1 night in Nov 2023
Response from Amy on Nov 28, 2023
Dear James, thank you for staying with us!Best,Amy

10/10 Excellent

Catherine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We spent the weekend at UNC and this hotel was located perfectly. Easy drive to and from campus, little no traffic and easy close food options. Hotel is lovely with free breakfast. Helpful staff and very clean hotel.
Stayed 2 nights in Nov 2023
Response from Amy on Nov 28, 2023
Dear Catherine, I am so glad you enjoyed your stay with us. We look forward to your next visit!Best,Amy

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Dawud Salim on Nov 18, 2023
Dear Katherine, We are so glad that you had such an amazing visit with us. We truly wish to see you again!Best Regards,Dawud Salim

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rizzo review
Rooms are very clean and comfortable. Stocked pantry was a nice touch, but could have used some bottles water and plain creamer for the coffee. Also, coffee was not brewed/full in am. No charging for EV's, sorely needed. Also, not enough parking, had to park quite far away after coming back from a late night football game.
Stayed 1 night in Nov 2023
Response from Dawud Salim on Nov 18, 2023
Dear Michael, We are glad that overall, you had a wonderful experience with us. We truly appreciate your feedback. We will work to improve on the areas of criticism. We hope the next time you visit you have an even better experience with us. Hope to see you soon!Warm Regards,Dawud Salim

6/10 Okay

Larry

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Dawud Salim on Nov 18, 2023
Dear Larry,We are sorry you had a less than a wonderful stay with us. Please let us know how we can improve for your next visit with us. Warm Regards,Dawud Salim

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with helpful staff. Looking forward to returning!
Stayed 1 night in Oct 2023
Response from Dawud Salim on Oct 30, 2023
Dear Kelly,We truly appreciate your kind words and are so happy that you enjoyed your stat with us. We hope you come back and visit us again soon!Best Regards,Dawud Salim

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dawud Salim on Oct 30, 2023
Dear Guest,We are so happy you enjoyed your stay with us. We hope to see you soon!Warm Regards,Dawud Salim

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Dawud Salim on Oct 30, 2023
Dear Michael,We are glad you had such an enjoyable visit with us. Please come back soon!Best Regards,Dawud Salim

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Dawud Salim on Oct 30, 2023
Dear Sylvia,We are so glad you had such an enjoyable visit with us! We hope to see you soon!Warm Regards,Dawud Salim

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Exceptional , welcoming staff and facilities
Stayed 2 nights in Oct 2023
Response from Dawud Salim on Oct 27, 2023
Dear Rodrigo,We are so glad you had a wonderful stay with us. We truly appreciate your kind words and hope to see you again soon!Warm Regards,Dawud Salim

10/10 Excellent

Clarence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great. Desk staff was friendly and helpful. Breakfast was wonderful.
Stayed 1 night in Oct 2023
Response from Dawud Salim on Oct 22, 2023
Dear Clarence,We are so happy that you had a wonderful visit with us. We truly appreciate your kind words as well. Please come back to visit us soon!Warm Regards,Dawud Salim

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Dawud Salim on Oct 21, 2023
Dear Guest,We are glad you had an enjoyable experience with us. We hope to see you soon!Warm Regards,Dawud Salim

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Dawud Salim on Oct 8, 2023
Dear Laura,We are so glad you enjoyed your stay with us. We wish to see you again soon!Best Regards,Dawud Salim

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Highly recommend!
Stayed 2 nights in Aug 2023
Response from Dawud Salim on Oct 6, 2023
Dear Kristen,We are so glad you enjoyed your stay here. We hope you come visit us again soonBest regards,Dawud Salim