“A small pied-a-terre in the centre of Ravenna with all the sights and museums within easy walking distance on the flat. There is limited parking on site but this needs to be booked in advance and you will need a residents pass to drive round the city streets(the hotel can arrange this). Breakfast is individually prepared and served- at a very reasonable price. The bedrooms are a reasonable size and some have outside space. Wifi was good.”
“It was a very secure property. Beautiful from the foyer to the courtyard. There were grand sitting areas that were both comfortable and elegant. The breakfast was delicious and fresh. The hostess was so pleasant and waiting to assist us. The gentleman that checked us in was accommodating since we could not get there during our normal check in time. He even gave us tips on how to get to the boat port and food suggestions. We were very pleased. The only thing that was difficult is they hold you to……
“预定价格278欧,酒店比预定的价格多收了46欧,离店前对此提出疑问,出示写清楚所有价格的预订单并要求退钱,酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下,还是没有处理。hotels的客服帮我打电话发邮件联系,也没有回应。服务态度十分消极,非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service!!!”
“We had a wonderful stay here in Ravenna! A family run business in a fantastic location - walkable to the bus station, city centre, train station, restaurants etc. Staff was so friendly, helpful, and attentive. Property was incredibly clean and spacious, breakfast included. Check in was very easy and the room was ready for us, no problems. The property also has a common space for a kitchen. One of my favourite places I’ve stayed in Italy to date and would recommend!”