Ratings based on 529 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Nice Hotel Close to Downtown
Posted Jul 16, 2017I stayed here for the night because I needed to be close to downtown. The staff was amazing and super friendly. There are lots of great places to eat near by and the hotel was just renovated. The rooms are cozy and well cleaned. I will be back again!
Recommended
for Everyoneby A verified traveler
The location was good for me. The staff could not
Posted Jul 15, 2017The room was functional except I would have appreciated a small chair,. The decore on the 4th floor needs a upgrade otherwise the hotel was clean and impressive.. The staff was helpful and kind.. The catering chef and waiters especially Dwaye Rob and Maggie went beyond expectation and they are a credit to your organization. a small chair, The
Comment from Hotel Management
Jul 18, 2017 by Front Office Manager, Hotel Management
Dear Esteemed Guest,
Thank you for providing us with this quality feedback.
Great to know you found the room functional and we have made notes about the size of chair that you have recommended.
Also excited to let you know the hotel is presently undergoing a multi million dollar renovation project on a floor by floor basis and a total of 6 floors have been completed.We are hoping to complete this project without leaving out the 4th floor as well before end of the year.
Staff recognition is key to our business and as such we will we will be sharing with Dewayne Our Outlets Manager,Rob the Sous Chef and Maggie our AM server in the Atrium restaurant as an inspiration to continue to deliver great service thus exceeding our valued guest expectations.
We look forward to welcoming you back to the hotel.
Best Regards,
Mathew Adebogun
Recommended
for Everyoneby A verified traveler from Moose Jaw
great convention facility
Posted Jul 10, 2017
Pros: meals
Cons: room temperature
Location: downtown stores and casino nearby
Facilities great and food very good. Location excellent
Comment from Hotel Management
Jul 11, 2017 by Front Office Manager, Hotel Management
Dear Donna,
Thank you for providing us a feedback about your recent stay at the Ramada Plaza Regina during your recent travel to the queen city.
We are excited to hear that you found our downtown location hotel perfect for your travel needs.
My apologies you had concerns with room temperature and we have shared this with concerned hotel team members to address and ensure it's a one off situation going forward.
We look forward to welcoming you back to our excellent location hotel whenever travel brings you to the city of Regina in future.
All my best ,
Mathew Adebogun
Recommended
for Everyoneby A verified traveler
Posted Jul 8, 2017
Good location. Nice restaurant that even had gluten-free toast.
Comment from Hotel Management
Jul 13, 2017 by Front Office Manager, Hotel Management
Dear Esteemed Guest,
Thank you for choosing the Ramada Plaza Regina during your recent travel to the queen city.
The entire team is delighted to hear that our good location met your travel needs and that our Atrium family restaurant exceeded your expectations with the gluten-free toast that was served.
We look forward to welcoming you back so that we can continue to deliver upon our promise.
All my best,
Mathew Adebogun
Recommended
for Everyoneby A verified traveler from Ontario
Nice hotel and close to downtown amenities
Posted Jun 25, 2017The hotel was nice, clean and the staff were very friendly. The wi-fi instructions were not clear on the check in card, however the front desk staff helped.
Comment from Hotel Management
Jun 27, 2017 by Front Office Manager, Hotel Management
Dear Valued Guest,
We are happy you found the Ramada Plaza Regina nice,clean and that our staff were very friendly.We take great pride in not only meeting but exceeding your expectations.
Notes about the WIFI instructions have been made and corrective measures to be taken.
We look forward to welcoming you again.
All my best,
Mathew Adebogun
Recommended
for Everyoneby A verified traveler from Winnipeg, MB
Good location, clean rooms
Posted Jun 24, 20172 night stay, very comfortable bed and clean room. Very nice housecleaning staff.
FYI: Expedia price DOES NOT include parking. To my surprise, parking us extra and will put you back $12 per day.
Comment from Hotel Management
Jun 27, 2017 by Front Office Manager, Hotel Management
Dear Esteemed Guest,
Thank you for choosing the Ramada Plaza Regina during your recent travel to the queen city.
We are excited you found our hotel comfortable and clean.We have also shared your review with our housekeeping team as a recognition in other to continue to inspire them delivery great service.
Our secured heated underground parking is fairly priced at $15 as a downtown location hotel.
Looking forward to welcoming you back in other to deliver upon our promise.
Best Regards,
Mathew Adebogun
Recommended
for Everyoneby A verified traveler
Nice hotel, great location.
Posted Jun 24, 2017Hotel was nice, bathrooms could use updating.
The restaurant in the hotel was over priced for the quality of the food served.
Kids loved the pool and hotel staff were very accommodating.
Comment from Hotel Management
Jun 27, 2017 by Front Office Manager, Hotel Management
Dear Esteemed Guest,
Your feedback is valuable to our business.
As you may have seen during you stay,the hotel is presently undergoing a multi million dollar renovation project on a floor by floor basis and we anticipate that the entire hotel should be fully renovated by end of 2017.
Your comment about food pricing have also been shared with our Food & Beverage management team for a review.
In all,we are excited that the kids loved the pool and our staff were very accommodating .
We thank you for staying us and please come visit us again.
All my best,
Mathew Adebogun
Recommended
for Everyoneby A verified traveler
Posted Jun 1, 2017
amazing staff, extremely efficient, very helpful and friendly - would return
Comment from Hotel Management
Jun 2, 2017 by Front Office Manager, Hotel Management
Dear Esteemed Guest,
Thank you for staying with us at the Ramada Plaza Regina and for taking time to share your experience.
We work very hard to ensure guest satisfaction is maximized and we are glad to hear that our staff were amazing,extremely efficient,helpful and friendly.
The entire team certainly look forward to welcoming you back.
Thanks for your business.
Best Regards,
Mathew Adebogun.
by A verified traveler
Posted May 31, 2017
Staff very friendly but The hotel should be renovated. The windows was dirty.
Comment from Hotel Management
Jun 2, 2017 by Front Office Manager, Hotel Management
Dear Valued Guest,
We are excited you found our staff to be very friendly during your recent stay at the Ramada Plaza Regina.
Cleanliness is a priority in our team and i will be sure to share with our executive housekeeper to ensure this is addressed immediately.
Please accept our deep apologies for the cleanliness concern.
Would also like to share with you that the hotel is presently undergoing a multi million dollar renovation project and a total of 4 floors successfully completed.
The entire hotel renovation should be fully completed by end of the year.
We hope you will give us the opportunity to welcome you back and deliver upon our promise.
All my best Regards,
Mathew Adebogun
Recommended
for Everyoneby A verified traveler from dakota
Nice hotel . Restaurants close by. Tims as well
Posted May 30, 2017Hotel was great , but the door to room didn't shut and you had to slam door to close. Don't think our door was the only one like that. Lots of door slamming early in morning !!!!!
Comment from Hotel Management
May 30, 2017 by Front Office Manager, Hotel Management
Dear AKP,
Thank you for staying with us at the Ramada Plaza Regina and taking time to provide us with a review.
We are glad you have provided us with a 4 star review and we will continue to work hard to earn your 5 star rating .
Apologies you had some door concerns.Be rest assured that we have made notes of your comments about the door and we will be sharing with our renovation team to ensure this is addressed immediately.
We hope you will visit us again whenever travel brings you to the queen city giving us the opportunity to deliver upon our promise.
Best Regards,
Mathew Adebogun