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Reviews of Comfort Inn Chester - Richmond South

2.5 out of 5
Comfort Inn Chester - Richmond South
2100 W Hundred Rd, Chester, VA

Reviews

7.8

Good

Rating 10 - Excellent. 292 out of 903 reviews" "
Rating 8 - Good. 326 out of 903 reviews" "
Rating 6 - Okay. 162 out of 903 reviews" "
Rating 4 - Poor. 68 out of 903 reviews" "
Rating 2 - Terrible. 55 out of 903 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zakarij

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Robin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very unhappy with this hotel. I have stayed in several of these hotels and this was the worst facility I have ever stayed at. The tub was stopped up. The toilet seat was broken. I am very disappointed for what I paid. There was also no breakfast that was included in the stay. Service was very poor. So disappointed from previous stays in other Comfort Inns. Also the elevator lights did not work on several of the floors. So very, very disappointed with this stay. Not sure if will ever try another Comfort Inn stay again after this.
Stayed 2 nights in May 2024

8/10 Good

Russell

Had same breakfast everyday. Change it up.
Stayed 9 nights in May 2024

10/10 Excellent

Mohamed Amin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient hotel off of the hwy.
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the quiet and clean room I had. They also provided a breakfast that me and my son enjoyed.
Stayed 1 night in May 2024

10/10 Excellent

Carlos, Fort Washington

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just south of Richmond, with a decent Mexican restaurant on the edge of the car park. A number of restaurants and gas stations nearby Hotel needs some updating, but generally clean. Elevators are at either end of the building. Breakfast was not bad with cheese omelettes and sausage or burgers.
Stayed 2 nights in May 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay was good
Stayed 1 night in May 2024

8/10 Good

Lara, kensington

Liked: Amenities
Adequate for my purpose.
Stayed 1 night in May 2024

4/10 Poor

Amy

Stayed 1 night in Apr 2024

10/10 Excellent

Shorab

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 5 nights in Apr 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed
Stayed 1 night in Apr 2024

8/10 Good

Garrette

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room size
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Stayed 1 night in Apr 2024

10/10 Excellent

Richard, West End

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Sharon

Traveled with partner
The hotel was ok, it was a older hotel
Stayed 1 night in Apr 2024

8/10 Good

Deborah D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night the only problem was there was no hot water only Luke warm
Stayed 1 night in Mar 2024

6/10 Okay

Megan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Don

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled
Stayed 1 night in Mar 2024

10/10 Excellent

noah

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Mar 2024

10/10 Excellent

Zakarij

Stayed 1 night in Mar 2024

10/10 Excellent

Tomonique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Includes continental breakfast
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean but in some disrepair
Our room (and the hotel) was clean and comfortable. But in need of some repair, especially in the bathroom. The sink backed up as soon as we ran the faucet. A lot of wear and tear in the bathroom. Overall, it was fine - but only fine. Good breakfast, but otherwise not quite up to what I expect from a Comfort Inn.
Stayed 1 night in Feb 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Kaloni

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of cigarette was all through the halls, elevator, and room. The worker was very rude and rushed us out after we tried to explain our complaint. I asked was a partial refund possible he became absolutely so rude.
Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very polite, friendly, and very thoughtful.
Stayed 1 night in Feb 2024

4/10 Poor

ophelie

Disliked: Cleanliness
Lack of cleaning
Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Stayed 1 night in Feb 2024

8/10 Good

Marthe

Stayed 1 night in Feb 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
Disappointing breakfast
Saturday was okay, the double room beds were incredibly firm. Breakfast was disappointing. The waffle maker only had a cinnamon apple batter, which would be good when it's the holidays, but not for a warmer day like we've had during our stay. No bacon and the omelette wasn't warm enough.
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

John, Hopewell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service comfortable bed easy check in
Stayed 2 nights in Jan 2024

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower needs to get warmer.
Stayed 3 nights in Jan 2024

6/10 Okay

Ines

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2023

6/10 Okay

sylvain, Blainville

Stayed 12 nights in Dec 2023

10/10 Excellent

LOVELYN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Augustine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick comfortable overnight stay.

8/10 Good

Shayna

Stayed 2 nights in Nov 2023

8/10 Good

Jorge

Traveled with family
Liked: Staff & service, amenities
Our room had the smell of mold. The carpet in the corner by the bathroom was damp.
Stayed 1 night in Nov 2023

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Seth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room fitted the need for my trip to Richmond, Va.
Stayed 1 night in Oct 2023

2/10 Terrible

Emma

Stayed 1 night in Oct 2023

4/10 Poor

Brenton

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I got there on Friday and they couldn't find my reservation after i showed them my confirmation number everything which took about 15-25 mins. My wife was using the treadmill in the fitness area and it just stopped out of nowhere and could of hurt herself. When we went to the front desk, they didn't seen concern about it and told us that she will leave the facilities people know and didn't put a out of order on the equipment either. Also, did know that VSU students were staying in the hotel which they were loud at points of the night. NOT A GOOD STAY.
Stayed 2 nights in Oct 2023

8/10 Good

William, Moneta

Liked: Staff & service, amenities, property conditions & facilities
Room was clean and well-kept, except for one small stain near the door in the carpet. It is supposed to be a smoke-free facility, but the smell of marijuana was quite apparent in both of the stairwells at either end of the building. I assume it’s being used as temporary student housing, as they were garbage bags and linen bags in the hallway outside a number of the rooms.
Stayed 2 nights in Oct 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and convenient.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lakeisha

Stayed 6 nights in Sep 2023

2/10 Terrible

Carol, lakeland

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The lady who checked us in was awesome. Everything after was pretty bad. Rooms, halls everything smell almost like pee. Carpets dirty, closet doors missing, iron disquieting. Pillows are like half pillows. Toilet so low you like sitting on floor. Shampoo lotion Cond all had been used were about half full. No coffee in room but a coffee maker. And breakfast coffee so gross
Stayed 2 nights in Sep 2023