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Reviews of Courtyard by Marriott Richmond North

3 out of 5
Courtyard by Marriott Richmond North
10077 Brook Road, Glen Allen, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 719 reviews" "
Rating 8 - Good. 207 out of 719 reviews" "
Rating 6 - Okay. 58 out of 719 reviews" "
Rating 4 - Poor. 29 out of 719 reviews" "
Rating 2 - Terrible. 29 out of 719 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

T

Stayed 1 night in May 2024

4/10 Poor

Thomas, Bound Brook

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Ileene, Woodbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a weekend basketball tournament and it was a good place to stay.
Stayed 1 night in Apr 2024

8/10 Good

Harinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was very nice. Only down side is food options in the hotel are limited, but there are places like McDonald's and Panera that are very close-by.
Stayed 1 night in Apr 2024

6/10 Okay

Briyana

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
My room was not vacuumed when I checked in. There was crumbs everywhere and a match on the floor. When housekeeping came the next day, she did not do a good job vacuuming and did not put a lot of effort in using the vacuum, as I stood there watching her
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, amenities
Nice and quite
Stayed 2 nights in Feb 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2024

6/10 Okay

JEffre

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property with friendly front desk.
Stayed 1 night in Jan 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff
Stayed 1 night in Nov 2023

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very comfortable and hotel was quiet. Stating there was a restaurant on premises was a reason I chose the facility but was disappointed in dinner selection. Breakfast was much better but bottled beverages were room temperature.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Amenities fall short
Bar was out of most liquor and some menu items. Lids on in room coffee cup didn’t match and caused a spill. They advertise high end, but fall a bit short. Room was clean and service was friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok parking lot could use more lighting. No microwave in room. Pillows could be updated soon
Stayed 1 night in Nov 2023

6/10 Okay

Beatrice

Traveled with family
Liked: Amenities, property conditions & facilities
I checked in late. Went to grab food. After edging I tried to place my food in the mini fridge. There was an awful smell and food left in the mini fridge that was rotten.
Stayed 1 night in Nov 2023

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was amazing. Pool was so cold and hot tub was not hot or working so we could not enjoy those things.
Stayed 1 night in Oct 2023

8/10 Good

Brandi

Traveled with family
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Rafael A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dena

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
NO BREAKFAST?!?
Stayed 1 night in Sep 2023

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay for a weekend get away
In town for a wedding. Stayed the weekend. Hotel was great. Only issue I had is because we stayed the weekend, the cleaners didnt think to check on our room. We went out for a few hrs mid morning to early afternoon. No one came to our room while we were out nor did they knock and check to see if we needed clean towels etc. We returned and made our bed.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
maintenance problems
the staff are good, the room maintenance was very lacking. Dirty shower "glass" divider, broken toilet seat off hinges, cold water/faucet not working properly, stain on sofa, no microwave
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break from I-95
Nice hotel. Friendly, helpful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Spacious and clean room. We really enjoyed our stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Clare

Stayed 1 night in Jul 2023

10/10 Excellent

Connie

Stayed 1 night in Jul 2023

10/10 Excellent

karla

Stayed 4 nights in Jul 2023

10/10 Excellent

Candace

Stayed 1 night in Jul 2023

8/10 Good

Jennifer

Stayed 1 night in Jul 2023

10/10 Excellent

Geoffrey

Stayed 2 nights in Jul 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Spacious rooms. Very modern.
Stayed 1 night in Jul 2023

8/10 Good

Pam

Stayed 2 nights in Jun 2023

10/10 Excellent

Molly

Stayed 1 night in Jun 2023

10/10 Excellent

Terry

Stayed 4 nights in Jun 2023

8/10 Good

Sabreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Hotel staff was friendly and accommodating. Hotel was clean and decor was very well put together. Will come back again.
Stayed 1 night in Jun 2023

6/10 Okay

Paul

Traveled with partner
Its ok.
Stayed 3 nights in Jun 2023

2/10 Terrible

Nicholas

Stayed 1 night in Jun 2023

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in May 2023

10/10 Excellent

HOLLY

Stayed 1 night in May 2023

10/10 Excellent

Patsy

Stayed 2 nights in May 2023

10/10 Excellent

Craig

Stayed 1 night in May 2023

10/10 Excellent

Harvey Ceasar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luked
Stayed 1 night in Apr 2023

8/10 Good

Herman

Stayed 1 night in Apr 2023

10/10 Excellent

Tanisha

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
This hotel is clean and is in a great area
Stayed 2 nights in Apr 2023

6/10 Okay

James

Stayed 1 night in Apr 2023

10/10 Excellent

Patrick

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Smells clean, staff hard working.
Stayed 1 night in Apr 2023