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Hilton Garden Inn Richmond Innsbrook

3.0 star property
Comfortable hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Indoor pool
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Daily continental breakfast for a fee
Reception

Reviews

8.4

Very good

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Easy check in, courteous staff, nice rooms, comfortable beds and great atmosphere. Will definitely stay again.
Harley
Jul 21, 2024
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About the neighborhood

Map
4050 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 4 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 12 min drive
  • Virginia Commonwealth University - 16 min drive

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬20 min walk
  • ‪Noodles & Company - ‬4 min walk
  • ‪Capital Ale House - ‬1 min walk
  • ‪Silver Diner - ‬4 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel in the business district
A grocery/convenience store, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hilton Garden Inn Richmond Innsbrook. For some rest and relaxation, visit the spa tub. The on-site American cuisine restaurant, Great American Grill, offers breakfast and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, a ballroom, and a 24-hour front desk
  • Meeting rooms, coffee/tea in the lobby, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–11 PM.

How much does it cost to stay at Hilton Garden Inn Richmond Innsbrook?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Richmond Innsbrook on Aug 3, 2024 start from $112.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Richmond Innsbrook pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Richmond Innsbrook?

Self parking is available for USD 5.12 per day.

What time is check-in at Hilton Garden Inn Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Richmond Innsbrook?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Where is Hilton Garden Inn Richmond Innsbrook located?

Situated near the airport, this hotel is 2.5 mi (4 km) from Short Pump Town Center and 2.9 mi (4.7 km) from Virginia Hospital & Health. Regency Square Mall and Sheltering Arms Institute are also within 6 mi (10 km).

Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 526 out of 1002 reviews" "
Rating 8 - Good. 277 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, courteous staff, nice rooms, comfortable beds and great atmosphere. Will definitely stay again.
Stayed 1 night in Jul 2024

8/10 Good

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff excellent from the front desk to the bar very nice young ladies. The only issue I had there must have been children next door they made noise all night.
Stayed 2 nights in Jul 2024

4/10 Poor

Teresa

Disliked: Property conditions & facilities
One elevator working, and there was no air-conditioning on the floors or in the elevator
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extraordinary. I truly felt welcomed.
Stayed 1 night in Jul 2024

10/10 Excellent

LaShawn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Apr 2024

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and the staff was friendly at the front desk. The room was clean and comfortable. It would be nice to consider a complimentary breakfast for guests!
Stayed 1 night in Jun 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and relaxing.
Stayed 1 night in Jun 2024

4/10 Poor

Arius

Liked: Staff & service
Needs updates
Stayed 1 night in May 2024

2/10 Terrible

Jeff

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower was dirty - sink was filthy - room smelled like stinky feet!
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Stayed 1 night in May 2024

6/10 Okay

Hugh, Virginia Beach

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were excellent, friendly, helpful and professional. The room was old, smelly and in desperate need of upgrading even though the room we had was a suite and the most expensive one in the hotel. I have not stayed in any hotels in the last 10 years where I could not use internet TV! It felt like time machine gone back 29 years.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Stayed 2 nights in Jun 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Checked in after 5:00 pm and the room was not ready. It was being cleaned. The speaker on the tv did not work The a/c was very load
Stayed 1 night in Jun 2024

10/10 Excellent

Leslie

Traveled with partner, Traveled with pets
Liked: Property conditions & facilities
Great hotel!
Stayed 1 night in May 2024

8/10 Good

ruth

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often. The big issue this trip was the slamming doors. The doors are big and heavy. You need to put a spring or something so they don’t slam. Day and night!!
Stayed 1 night in May 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities
Furnishings in the room were a little worn. Lumpy sofa bed that needed to be replaced but the helpful staff and other amenities made up for it.
Stayed 2 nights in May 2024

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities
Wi-Fi did not work.
Stayed 2 nights in May 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Stephanie, Covington

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice pool area could use some upgrades
Stayed 1 night in Apr 2024

4/10 Poor

Julia

Computers were down when I was standing in line for over an hour to check in!!!!
Stayed 1 night in May 2024

10/10 Excellent

Nha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Rance

Liked: Cleanliness, staff & service, amenities
Things were ok overall minus the room. Not horrendous but less than I expected for approximately $200/night. Nothing to write home about. I know it wasn’t 5-star but I’ve been in more modern for less.
Stayed 1 night in May 2024

6/10 Okay

Nancy

It was ok but not fabulous.
Stayed 1 night in May 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in great location and area
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0