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Expedia Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type What's included Nightly price per room Book
Junior Ste Spa-Pool View Swim-Up
668 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Junior Suite, Ocean View
Room with view
668 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Jr Suite OCF
Room with view
667 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Two-Story Rooftop Terrace Suite Spa/Poolview
1,060 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Two Story Roof Terrace
Room with view
667 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Honeymoon Suite Ocean Front OCF
Room with view
1,044 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, Pool View
668 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
Select dates to see price
Excellence Club Jr Suite Swim Up OV
668 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Luxury adults only all-inclusive beachfront resort on the Riviera Maya

Popular property highlights

Free valet parking
Free WiFi
On private beach
Business center
24-hour front desk

Riviera Maya hideaway

Secluded from the crowds but only 25 minutes from the action of both Cancún and Playa del Carmen, this adults only all-inclusive resort lies along 300 meters (328 yards) of white-sand beach on the Riviera Maya.

All-Inclusive resort

Included in the room rate at Excellence Riviera Cancun - Adults Only - All Inclusive are meals, snacks, and drinks at 10 restaurants and 10 bars; access to snorkeling and kayaks, a rifle and archery range, and nightly entertainment.

Spacious suites

Newly renovated suites feature at Excellence Riviera Cancun - Adults Only - All Inclusive marble bathrooms with double jetted tubs. Balconies have upholstered, built-in seating and chairs, plus ocean or pool views.

Excellence Riviera Cancun - Adults Only - All Inclusive

Carr. Federal 307 Chet-Pto. Juarez, Puerto Morelos, QROO 77580

Hotel Amenities

All-Inclusive Details

Hotel Amenities

Making the Conde Nast Gold List in 2013, this adults only all-inclusive resort caters to guests seeking tranquility and a wide range of sports and outings for those who want to stay active, including yoga and pilates classes, watersports, beach football, and bicycle tours. Among more unusual pursuits offered here are shooting and archery. Tennis lessons and an outdoor tennis court are available.

6 swimming pools (2 of them heated in cooler months) wind through the grounds, incorporating 3 spa tubs with ocean views, and complimentary pool cabanas; 2 separate spa tubs are found by the spa and the swim-up bar.

MIILE Spa offers the full range of deluxe spa services and facilities in a beautiful setting, including aqua massages, a cold plunge pool, water treatments and a Hammam. The fitness center features strength-training and cardio equipment, including treadmills, stationary bicycles, and stair machines. A fitness trail used by walkers, joggers, and bicyclists encircles the resort and passes by neighboring wetlands, offering glimpses of tropical birds, turtles, and even crocodiles.

Free WiFi is provided in the lobby for guests. Popular for weddings and other events, the resort offers a gazebo and white-sand beach for ceremonies as well as more than 16,000 sq. feet (1,486 sq. meters) of meeting and exhibit space, much of it with ocean views.

The resort offers 11 restaurants, 6 bar/lounges, 2 poolside bars, a beach bar, and a rooftop terrace. Room service is delivered with extra privacy in mind, with food and drink left in a pass-through box, which guests can access without opening their guestroom door.

An open-air theater with wide, upholstered rattan seats and drink tables provides comfortable viewing of the nightly performances of music and dance. A roundtrip airport shuttle is available on request for a fee.

  • Library
  • Barbecue grill(s)
  • Beach bar
  • Number of outdoor pools - 6
  • Elevator/lift
  • Rooftop terrace
  • Number of bars/lounges - 10
  • Full-service spa
  • 24-hour front desk
  • Swim-up bar
  • Poolside bar
  • Spa treatment room(s)
  • Conference space
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Meeting rooms 5
  • Tours/ticket assistance
  • Year Built 2004
  • Coffee shop or café
  • Free pool cabanas
  • Steam room
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Free valet parking
  • On private beach
  • Conference space size (meters) - 9700
  • Spa services on site
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 10
  • Concierge services
  • Conference space size (feet) - 104410
  • Gift shops or newsstand
  • Shopping on site
  • Outdoor tennis court
  • Spa tub
  • Total number of rooms - 440
  • 24-hour fitness facilities
  • Number of floors - 4
  • Wedding services
  • Number of buildings/towers - 9
  • Tennis on site
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

Excellence Riviera Cancun - Adults Only - All Inclusive offers 440 air-conditioned accommodations with DVD players and free minibar items. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Furnished balcony or patio
  • Turndown service
  • Free bottled water
  • Pillowtop mattress
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Separate living room
  • Number of bathrooms - 1
  • Free international calls
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • DVD player
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • Separate sitting area
  • Separate bathtub and shower
  • Minibar (stocked, free items)

Where to Eat

No reservations are required and no restrictions apply to the number of times guests can dine in any restaurant. Dress is casual for breakfast and lunch (no wet clothes, tank shirts, or swimsuits allowed; dress shoes, casual shoes, or sandals must be worn), and casual elegant for dinner (long pants, dress shirt, casual shoes, or elegant sandals for men; long pants, capri pants, skirt, blouse, casual shoes, or elegant sandals for women).

A brand new Spanish tapas restaurant, a sports bar, and a coffeehouse are now open.

Chez Isabelle - Serves French cuisine and features a wine cellar; open for à la carte dinner.

Lobster House - Located under a palapa with ocean view. Open for all meals à la carte. Specializes in lobster dishes for dinner.

Spice - Japanese and other Asian delicacies; four teppanyaki tables allow chefs to do the cooking in front of guests. Elegant setting with stands of cut bamboo throughout the restaurant. Open for à la carte dinner only.

Oregano - This casual pizzeria and trattoria is open for lunch and à la carte dinner with favored ocean views.

Toscana - Fine dining restaurant with Italian cuisine. Open for à la carte dinner only.

Basmati - The newest resort restaurant specialises in the regional dishes of India's North-West frontier, mixing up tangy herbs, spices and cooking techniques against a dramatic backdrop. Open for à la carte dinner.

The Grill - This palapa thatched-roof restaurant is open most of the day, serving late à la carte lunch. For dinner, The Grill becomes a steakhouse. Overlooks the ocean, with a small upper-story housing several tables.

Agave - Featuring a carriage in front of its doors, a Mexican patio, and indoor seating, this restaurant serves Mexican specialties for à la carte dinner, along with a variety of tequilas.

Martini - This lounge is located in the lower-lobby area and is open from mid-morning.

Blue - A poolside bar with swim-up service offering cocktails, juice, and soft drinks. Open from mid-morning through the afternoon.

Sol - Located under a poolside palapa, this bar offers tropical drinks and snacks with beach and pool wait service from mid-morning through the afternoon.

Alegria Bar - American-style bar with music and a dance floor.

La Habana Cigar Bar - This cigar lounge opens in the evening.

Café Kafe - An espresso coffee bar open from mid-morning until after midnight; centrally located for many resort activities.

Revive Spa Bar - Next to the spa, this outdoor bar is open from mid-morning.

Stars - Bar service in the theater area by the stage; open evenings.

X-Lounge - Beach location.

Cielo Bar - Offers drinks from beneath a poolside palapa in the exclusive Excellence Club pool area.

AROMA - Fresh oven baked breads, pastries, and exquisite desserts served along side a frothy cappuccino or espresso.

Nearby Things to Do

Guests can take advantage of kayaks, snorkeling gear, sail boats, and windsurfers to enjoy the turquoise water in front of this beachfront hotel. Because this water is in a protected area, access to the ocean with sports equipment incurs a Mexican government tax of US$2 per person, per stay. Those staying on land can play tennis, run on a trail that encircles the resort, join a game of volleyball or billiards, or try their hand at shooting or archery. Plus, the resort offers a 300-meter (985-foot) stretch of Riviera Maya beach for pure relaxation.

Hotel staff at Excellence Riviera Cancun All Inclusive can help arrange outings for other activities such as snorkeling tours, deep-sea fishing, and scuba diving (surcharges).

Guests enjoy discounted green fees for 18-hole rounds at Golf Playa Mujeres. Nine holes present an ocean view and nine holes have lake views (surcharges for rental equipment and caddy fees).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Snorkeling on site
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Bicycle rentals on site
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Excellence Club

The check-in location differs from the property location. To check in, guests will need to go to Excellence Club

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • Excellence Riviera Cancun Adults Only Puerto Morelos
  • Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
  • Excellence Riviera Cancun Adults Puerto Morelos
  • Excellence Riviera Cancun Adults
  • Excellence Riviera Cancun Adults Only All Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

A resort fee is included in the total price displayed.

Children 18 years old and younger are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Anniversary or Honeymoon Offer

Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.


Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.

Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Complimentary Wedding Offer


Book a qualifying stay and receive a complimentary Excellence Wedding Package. The package includes the following: minister or judge services; 1 on-site wedding coordinator; 1 wedding gazebo overlooking the beach; ceremony decorations with chairs and high tables; bouquet; boutonnière; 1 wedding cake for 10 guests; sparkling wine toast after wedding ceremony; ironing and preparation of wedding attire for wedding couple; complimentary suite for wedding couple the night before the wedding (subject to availability); preferential location of room accommodation in reserved room category; late check-out for wedding couple (subject to availability and upon request); 5 digital color photo prints; and 15% discount on all spa treatments.


This package is complimentary when booking an Excellence Club Jr Suite OCF category or higher, for a minimum of 7 nights, or with a bridal party of minimum 5 rooms of any category for 7 nights. This package cannot be combined with the Excellence Honeymoon complimentary package. Guest list should be provided at the time of redemption. Package suitable for up to 10 guests lodged at the hotel. Fees for all services will be charged for each additional guest. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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