Rock 'n River #26 (River Cabin, Private Hot Tub, Fireplace, Sleeps 6 adults and 2 children) | Water view
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Reviews of Brynwood on the River

2.5 out of 5
Brynwood on the River
710 Moraine Ave., Estes Park, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 342 out of 695 reviews" "
Rating 8 - Good. 226 out of 695 reviews" "
Rating 6 - Okay. 80 out of 695 reviews" "
Rating 4 - Poor. 34 out of 695 reviews" "
Rating 2 - Terrible. 13 out of 695 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nithish kumar

Stayed 1 night in Mar 2024
Response from Brynwood on Apr 30, 2024
I see you stayed in one of our Motel rooms. Next time you may want to discover our private cabins. Many of them have private hot tubs and are overlooking the Big Thompson River!

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was cozy. Enjoyed the hottub with a river view.
Stayed 2 nights in Feb 2024
Response from Brynwood on the River on Mar 26, 2024
5 out of 5 stars! Thank you for this fantastic review and for your patronage!

10/10 Excellent

Edgar

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was super clean and outdoor hot tub was great. Employees were very nice and profesional.
Stayed 1 night in Feb 2024
Response from Brynwood on the River on Mar 26, 2024
5 out of 5 stars! Thank you for this fabulous review and for your patronage! We're thrilled you found our cabin super clean and loved our employees and the private hot tub!

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Brynwood on Feb 8, 2024
Thank you so much for the amazing review!

10/10 Excellent

Alissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and the cabin was everything we wanted. It was perfect for a family Christmas getaway!!
Stayed 3 nights in Dec 2023
Response from Brynwood on the River on Feb 8, 2024
Thank you so much for the great review!

8/10 Good

Tamisha

Stayed 1 night in Dec 2023
Response from Brynwood on the River on Feb 8, 2024
Thank you so much for the great review!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met all expectations. Easy check-in. Clean accommodations. Comfortable bedding. Relaxing hot tub.
Stayed 1 night in Dec 2023
Response from Brynwood on Dec 14, 2023
Thank you so much for the great review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Brynwood on Dec 14, 2023
Thank you so much for the great review!

8/10 Good

Nestle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind staff
Stayed 3 nights in Oct 2023
Response from Brynwood on Oct 31, 2023
Thank you for staying with us. Hope you enjoy the rest of your day!

8/10 Good

Patricia

Stayed 3 nights in Oct 2023
Response from Brynwood on Oct 29, 2023
Thank you for the review we really appreciate it!

6/10 Okay

Darlene

Traveled with family
The bathroom sink didn’t drain and there was no shower curtain. Other than that - pretty average accommodations.
Stayed 1 night in Oct 2023
Response from Brynwood on Oct 21, 2023
Thank you for the review!

8/10 Good

Nellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed seeing the Elk and Deer around the grounds.
Stayed 6 nights in Oct 2023
Response from Brynwood on Oct 19, 2023
Thank you so much for the review we really appreciate it!

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very helpful and a pleasure to work with.
Stayed 1 night in Oct 2023
Response from Brynwood on Oct 16, 2023
Thank you so much for the review!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Brynwood on Oct 15, 2023
We are glad you enjoyed your stay here with us at Brynwood on the River. Look forward to seeing you in the near future.

8/10 Good

Randy

Traveled with partner
The property was very clean and had an excellent location and beautiful Mountain View’s. The only thing we didn’t like were the beds. The mattress were hard as a rock.
Stayed 2 nights in Oct 2023
Response from Brynwood on Oct 15, 2023
We could of possibly fixed the situation on the beds if we knew about it when you were present. Hopefully next time we can make your visit with us better.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value old style motel!
The motel is close to the entrance of Rocky Mtn National Park. Old style motel type facility which is fine for me but not all. Not like the more hotel-type motels. Even had a small kitchen conner if you wanted to cook. But not a large kitchen. Good value all things considered.
Stayed 1 night in Oct 2023
Response from Brynwood on Oct 12, 2023
Thank you so much!

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
The hot tub on our deck was a very nice to have. Our only frustration was no tv in the bedrooms.
Stayed 3 nights in Sep 2023
Response from Brynwood on Oct 12, 2023
Thanks, you for the review!

10/10 Excellent

Judith, Waukomis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was great being so close to Rocky Mountain National Park while having comfortable lodging.
Stayed 3 nights in Sep 2023
Response from Brynwood on Nov 5, 2023
Perfect 5 out of 5!!! We're thrilled that you appreciated our comfortable lodging and our location!

6/10 Okay

Peggy

Stayed 1 night in Sep 2023
Response from Brynwood on Sep 23, 2023
Thank you for your review hope to see you in the near future!

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
No frills with a kitchenette near Rocky NP
Dated unit with all the necessities, shower was nice with good water pressure however both myself and my girlfriend nearly slipped twice in the bath tube. Wifi was acceptable though there are some dead zones and it will drop you on occasion. Plenty of parking and very close to the entrance of Rocky Mountain NP. Staff is beyond friendly, mattresses are nearing the end of their life. I would stay there again!
Stayed 3 nights in Sep 2023
Response from Brynwood on Sep 16, 2023
We are glad to hear that you enjoyed your stay with us look forward to seeing you in the near future!

8/10 Good

paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room layout was great. Loved having a kitchenette & table. Comfy bed, plenty of towels, and great convenient location to downtown and RMNP. Room would benefit from a luggage rack, as well as instructions on the stove operation. Needed to google to figure it out.
Stayed 2 nights in Sep 2023
Response from Brynwood on Sep 16, 2023
Thank you for feedback and we would be happy to fix those issues. Thanks again for staying with us and we look forward to seeing you in the near future!

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean and comfortable. Very pleased. Brynwood on the River was recommended and we were not disappointed. Definitely will return.
Stayed 4 nights in Sep 2023
Response from Brynwood on Sep 12, 2023
We are happy to hear you enjoyed your stay with us. We look forward to seeing you in the near future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 1 night in Sep 2023
Response from Brynwood on Sep 12, 2023
Thank you so much!

8/10 Good

Simon

Stayed 1 night in Sep 2023
Response from Brynwood on Sep 7, 2023
Thank you for staying with us hope to see you back in the near future!

8/10 Good

Kumar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we just stayed overnight there, I personally liked this property. It has a scenic view, it is clean, and the staff; is pretty kind and helpful.
Stayed 1 night in Aug 2023
Response from Brynwood on Sep 6, 2023
Thank you so much for the kind review!!

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View
Beautiful view. Had a kitchen Eve. Bed nice. Not new, but I’ll take the atmosphere and location over a lot else.
Stayed 1 night in Sep 2023
Response from Brynwood on Sep 6, 2023
Wow Thank you so much for the great review

10/10 Excellent

Chris, Wallingford

Stayed 3 nights in Aug 2023
Response from Brynwood on the River on Sep 26, 2023
Perfect Score! Thank you so much! We're thrilled that you enjoyed your stay at Brynwood on the River:-)

10/10 Excellent

Sophia, Cheyenne

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The bathroom downstairs does not have any covering for the window so we didn't shower down there or use it at night. Under the bed there were dead spiders but being that it was a place to get away and see the outdoors that is to be expected. The gentleman in the office was amazing when it came to customer service! We will be returning and he had a lot to do with that decision!
Response from Brynwood on the River on Sep 5, 2023
Thank you for your patronage and your review! Tony's guest service is phenomenal:-) We just remodeled the bathroom and need to put the curtain back up. Thanks for mentioning it!

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Brynwood on Aug 30, 2023
Thank you for the review we are striving to improve thank you!

6/10 Okay

Xiao

Traveled with family
Liked: Staff & service
Good location.
Stayed 2 nights in Aug 2023
Response from Brynwood on Aug 27, 2023
Thank you!

6/10 Okay

Ben

Disliked: Staff & service
It is an older property and really needs some upgrading in the bathrooms, lavatory, and kitchenette along with new carpeting. The beds were very good and the property was clean and pleasant. Requests for additional towels were ignored in 2 phone requests. However, when we encountered the maids, they provided our requests. Chechen was brief and somewhat curt.
Stayed 3 nights in Aug 2023
Response from Brynwood on Aug 20, 2023
Thank you for this review we will take notice to all things addressed here and do our best to correct them!

10/10 Excellent

Jeff

Stayed 1 night in Aug 2023
Response from Brynwood on the River on Aug 27, 2023
Perfect 5 out of 5!!! Thank you! We're thrilled you enjoyed your stay at Brynwood on the River:-)

4/10 Poor

Carol

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide kitchen supplies, very limited it's a gallery .husband and I could be in the same area no room Stove iffy old gas stove couldn't really use it. no dishes to heat up meals in microwave says for 2 adults and 2 children never would made it with children. Upholstery chairs dirty, Looks like someone tried to get in the front door before us, wood was chewed up around lock. won't be going back there
Stayed 7 nights in Jul 2023
Response from Brynwood on the River on Aug 16, 2023
Hi, Thank you for your review and for staying with us. The cabin you booked with a full bed and a queen bed is suited for a family with two small children. We do have many other choices including up to six queen beds and much larger footprint in other cabins. We're sad you didn't care for this unit and that you didn't find it up to standard. Thank you again.

4/10 Poor

Waqas

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Brynwood on the River on Aug 19, 2023
Hi Waqas,Thank you for staying with us! We're disappointed that you didn't give us any opportunity to help you with whatever your needs were by contacting our on site team! Please always do this so that everyone can be made happy:-)

8/10 Good

Camilla A

Traveled with family
Liked: Cleanliness, property conditions & facilities
All was satisfied... No complaints at all.
Stayed 4 nights in Jul 2023
Response from Brynwood on Aug 2, 2023
Thank you so much for the review we really appreciate it!!!

8/10 Good

Rahn

Liked: Cleanliness, staff & service, property conditions & facilities
Brynwood on the River us a convenient location close to the National Park, and downtown Estes Park. Rooms are spacious and comfortable and easy parking
Stayed 3 nights in Jul 2023
Response from Brynwood on Aug 21, 2023
Wonderful review! We're so glad you enjoyed what Brynwood on the River has to offer with amenities and with our location in Estes Park:-)

8/10 Good

Tammy

Stayed 1 night in Jul 2023
Response from Brynwood on the River on Aug 5, 2023
Thank you for an excellent review score! We thank you for your patronage:-)

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable
Stayed 7 nights in Jul 2023
Response from Brynwood on Aug 2, 2023
Thank you so much for the great review we really appreciate it!!

10/10 Excellent

Karen

Stayed 1 night in Jul 2023
Response from Brynwood on Jul 18, 2023
Perfect Score Rating!!! Thank you so very much:-)

8/10 Good

Maelene

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff were amazing. The outside could use some aesthetic updates.
Stayed 5 nights in Jun 2023
Response from Brynwood on Jul 8, 2023
Thank you so much for the review!

10/10 Excellent

LOC

Stayed 2 nights in Jun 2023
Response from Brynwood on Jul 8, 2023
Thank you so much for choosing Brynwood on the river!

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute, clean and convenient! The little cabins are small, but confortable and pefect for us. We spent the days in the park or in town and were able to cook and grill in the evenings. The riverfront is peacefull and we saw more wildlife on the property than we did in the national park.
Stayed 4 nights in Jul 2023
Response from Brynwood on Jul 18, 2023
5 out of 5!!! Excellent review! We're so happy that you saw so much wildlife during your stay at Brynwood on the River:-)

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Brynwood on Jul 8, 2023
Thanks for the review!

10/10 Excellent

Shawn

Stayed 5 nights in Jun 2023
Response from Brynwood on Jul 8, 2023
Thank you so much for choosing Brynwood on the river!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Brynwood on Jul 8, 2023
Thank you for the great review!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Brynwood on Jul 5, 2023
10 out of 10!!! Perfect Score! Thank you so much for staying with us.

10/10 Excellent

Ryland

Stayed 2 nights in Jun 2023
Response from Brynwood on Jul 2, 2023
Wow Thank you so much for great review!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Great location.
Stayed 2 nights in Jun 2023
Response from Brynwood on Jul 2, 2023
Thank you so much for the great review!

6/10 Okay

Lisa

Traveled with family
Need to update the rooms. Found clothes in there from previous stairs. Not appetizing. Need to clean better and it would have been nice if we would have had Wi-Fi password and if the TV would have worked with three young boys underneath the age of eight wasn't impressed
Stayed 1 night in Jun 2023
Response from Brynwood on Jun 25, 2023
Thank you for the review, Lisa we will address the cleanliness issue with our housekeeping staff as for the Wi-Fi password its attached to your check in paperwork and all of the TV's work more that likely the HDMI was switched! Which we would have been happy to fix for you had we received these issues while you were staying with us.

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly
Pleasant and accommodating. Friendly front desk person and more than i needed for my one night stay
Stayed 1 night in Jun 2023
Response from Brynwood on Jun 29, 2023
Great review, thank you!